Travel reviews by Mrs & Mr Y from Paris
Review Distribution
Total number of trips
4
Countries visited
4
Lodges stayed in
9
Excursions taken
0
My Jul 2019 trip
Botswana and 1 other country between 24 Jul 2019 and 31 Jul 2019
"A perfectly well organised trip.
Megan is a very pleasant and efficient person to organise a trip. She is very careful on details and she is really making an effort to understand her clients' preferences.
Suggestions to help us improve our trips or our service:
Keep up the good work."
Megan is a very pleasant and efficient person to organise a trip. She is very careful on details and she is really making an effort to understand her clients' preferences.
Suggestions to help us improve our trips or our service:
Keep up the good work."
Arranged By Megan Green
Camp Kalahari
"Camp Kalahari review"
2 nights
Arrived
24 Jul 2019
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Good
Food
Average
Facilities
Good
Sightings report
Elephant
Many sightings
Meerkat
Many sightings
Oryx
Many sightings
Wildebeest
Many sightings
Botswana Private Mobile Safari
"Botswana Private Mobile Safari review"
4 nights
Arrived
26 Jul 2019
"The private mobile safari is an excellent way to live the wilderness of Botswana.
However, one should be aware when he / she initiates the travel that it is a totally different experience from the lodge. The game drives were excellent."
However, one should be aware when he / she initiates the travel that it is a totally different experience from the lodge. The game drives were excellent."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Good
Service
Good
Activities
Excellent
Rooms
Good
Food
Excellent
Facilities
Good
Sightings report
Buffalo
Many sightings
Elephant
Many sightings
Giraffe
Many sightings
Hippo
Many sightings
Leopard
1 sighting
Lion
Many sightings
Pangolin
1 sighting
Roan antelope
Many sightings
Sable antelope
Many sightings
Wildebeest
Many sightings
Zebra
Many sightings
Waterberry Zambezi Lodge
"Waterberry Zambezi Lodge review"
1 night
Arrived
30 Jul 2019
"An amazing experience after a week in the wild.
We would like to go back."
We would like to go back."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Good
Rooms
Excellent
Food
Excellent
Facilities
Excellent
An amazing get away to beautiful Zambia.
Zambia between 2 Aug 2017 and 6 Aug 2017
"The trip was perfect. Zambia is an amazing country and the combination between the lower Zambezi and the Vic Falls worked really well. It was an amazing trip and very well planned thanks to Megan from Expert Africa. I was confused in the beginning on where to go for a short holiday and Megan helped me in the best way possible as if she were planning for her family. Thank you Expert Africa!"
Arranged By Megan Green
Potato Bush Camp
"Potato Bush Camp review"
3 nights
Arrived
2 Aug 2017
"Potato Bush Camp may be one of the best lodges I have ever been in Africa. Incredible location, welcoming people, great surprises."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Royal Livingstone Hotel
"Great location and beautiful hotel "
1 night
Arrived
5 Aug 2017
"Great location so close to Vic Falls and very nice atmosphere in the hotel. It is amazing to see zebras and giraffes so close to you while you are resting or walking in its gardens."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Good
Activities
Good
Rooms
Good
Food
Excellent
Facilities
Excellent
A great trip with incredible snapshots
Kenya and 1 other country between 28 Dec 2015 and 5 Jan 2016
"The trip in Chulu, Mara and Ngorongoro was really amazing and thanks to Richard Trillo everything went as planned."
Arranged By Richard Trillo
Campi ya Kanzi
"Unforgettable dinner in a cave"
3 nights
Arrived
28 Dec 2015
"An amazing place to be, incredible hospitality and feeling that each guest is someone special.
The excitement starts once you leave Nairobi on the private plane of Campi and immediately after.
Highlights, Luca's charisma to integrate you as part of his family and of the other guests."
The excitement starts once you leave Nairobi on the private plane of Campi and immediately after.
Highlights, Luca's charisma to integrate you as part of his family and of the other guests."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Offbeat Mara
"Great safari but contradictory feelings"
2 nights
Arrived
31 Dec 2015
"The comparative advantage of the lodge is its location and its driver guides. The guides are excellent. I haven't seen such knowledgeable people in any other safari.
Another advantage is that you go on safari and you can stay as much as you like without any fixed timetable from the lodge. The landowner of the lodge is very flexible and accommodative.
On the low side, the activities and the service. Although we spent there our New Year's Eve, nothing special was planned and the service was very poor, even the fruits that are so numerous in Africa were so much limited in variety. We had also hard time with the bucket of water in our shower."
Another advantage is that you go on safari and you can stay as much as you like without any fixed timetable from the lodge. The landowner of the lodge is very flexible and accommodative.
On the low side, the activities and the service. Although we spent there our New Year's Eve, nothing special was planned and the service was very poor, even the fruits that are so numerous in Africa were so much limited in variety. We had also hard time with the bucket of water in our shower."
Good
Experience Report
Overall Rating:
Good
Location
Excellent
Service
Average
Activities
Average
Rooms
Good
Food
Average
Facilities
Good
Feedback response
Offbeat Mara have got back to us to say that while they are delighted these guests found the camp’s location and the guides so good, they were surprised and concerned to hear they were not happy with the service and activities on New Year’s Eve. That evening there was a group fireside sundowner drinks before dinner with the camp's Maasai dancers on their nearby “Top Plains”. This was followed by a large New Year’s dinner back in camp. However, with most guests rising early for a game drive on 1st January, there was no planned late evening entertainment, nor any expectation that guests would necessarily want to stay up until midnight. This is quite normal on New Year’s Eve at small, tented camps and as usual, most guests retired by 10pm.
The camp received a full supply delivery to the kitchen on the 30th of December and had a plentiful variety of fruit in camp so they are very sorry if these guests missed it. They also apologise if these guests were unaware of the safari shower system when booking the camp and we at Expert Africa should have taken more care to explain that to these guests.
The camp received a full supply delivery to the kitchen on the 30th of December and had a plentiful variety of fruit in camp so they are very sorry if these guests missed it. They also apologise if these guests were unaware of the safari shower system when booking the camp and we at Expert Africa should have taken more care to explain that to these guests.
East Africa Manager
Plantation Lodge
"Breathtaking scenery at Ngorongoro"
3 nights
Arrived
2 Jan 2016
"Amazing lodge and amazing safaris at the Ngorongoro crater. The service was really nice.
Perhaps they could have organised a sandowner within their really beatiful lodge."
Perhaps they could have organised a sandowner within their really beatiful lodge."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Good
Service
Excellent
Activities
Good
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Deep feelings in captivating Laikipia
Kenya between 3 Apr 2015 and 6 Apr 2015
"The overall experience was very satisfactory and we could very easily go back there. The owners however need to change the driving directions and make them a little bit more precise especially from sb who comes from NBO.
Suggestions to help us improve our trips or our service:
The service is excellent.
In the beginning I thought that since we live in NBO it would have been very difficult for me to organise our trip with Expert Africa. Eventually it was very easy and the engagement of Richard Trillo made it an incredible experience. He is definitely a person to trust. He loves Africa and he understands exactly what his client is looking for."
Suggestions to help us improve our trips or our service:
The service is excellent.
In the beginning I thought that since we live in NBO it would have been very difficult for me to organise our trip with Expert Africa. Eventually it was very easy and the engagement of Richard Trillo made it an incredible experience. He is definitely a person to trust. He loves Africa and he understands exactly what his client is looking for."
Arranged By Richard Trillo
Sosian
"Great lodge in the wild scenery of Laikipia"
3 nights
Arrived
4 Apr 2015
"The lodge was absolutely great in one of the best parts of Africa. Laikipia is captivating and I hope it remains like that. The lodge had many activities in a way that you avoid the usual routines that you have in the lodges where you are having two safaris within the day and then you eat lunch and dinner. It is a perfect place for kids as well.
On the down side, the showers in the bathrooms where we had problems in both rooms. The owners were not there and I m not sure what we have lost without them being there. There were a brother and a sister that were replacing them. The girl, Camilla was just amazing, engaging and very pleasant person."
On the down side, the showers in the bathrooms where we had problems in both rooms. The owners were not there and I m not sure what we have lost without them being there. There were a brother and a sister that were replacing them. The girl, Camilla was just amazing, engaging and very pleasant person."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Good
Facilities
Good
Feedback response
Sosian have got in touch with us and while they are delighted that Mr and Mrs Y and their son enjoyed their stay so much (and they honestly don’t believe these guests missed anything by the owners not being at the lodge) they wish to apologise for the problems with the showers in the family unit which unfortunately were not mentioned during theses guests’ stay. One of the shower hoses had developed a leak which was not reported or noticed and has now been repaired, but the shower in the other bathroom was and is in perfect working order, as far as they know.
They say the wood-fire heated water sometimes has a faint, but not unpleasant smoky aroma that some guests remark on. However, all the usual room checks were done before these guests’ arrival, so it is a mystery where the problem in the other bathroom lay. Sosian’s response underlines how worthwhile it is to deal with any niggles at the time they appear.
They say the wood-fire heated water sometimes has a faint, but not unpleasant smoky aroma that some guests remark on. However, all the usual room checks were done before these guests’ arrival, so it is a mystery where the problem in the other bathroom lay. Sosian’s response underlines how worthwhile it is to deal with any niggles at the time they appear.
East Africa Manager
The experience could have been even better if the camp paid more attention to details in the rooms and there was better variety of food."