Zimbabwe: reviews from our travellers

"One of the best trips we've done. Loved every minute of it." Read full review: 14 nights in Africa; 7 on a Zimbabwe safari

"everything I'd hoped and dreamed of and more

there were few problems, mostly related to transfers, e.g. we spent an hour at kasane airport looking for our transfer and were about to phone when someone turned to take us to the border; and you can't control the weather which sent us and the wildlife looking for warmer shelter

it was worthwhile thinking about, planning and researching for 3 years, going with an open mind not a tick-list

We've never ever been so well looked after, still in shock having to think, plan and take care of ourselves and others

have already recommended your services to others we met on the trip, we really appreciate the time and patience you have shown, I would do it again but I know Richard has a long list of places to visit before we repeat. thank you so much

Suggestions to help us improve our trips or our service:

I think you are doing all you can, a pity you can't sort out airport security" Read full review: 15 nights in Africa; 10 on a Botswana safari

"Thanks to Claire. Claire provided us with the holiday we asked for and it went without a hitch.

As we went through our itinerary we came to understand the background work and knowledge she had put in to our holiday from the connecting flights, boarder crossing to the plane seating and hotel room overlooking the Victoria falls bridge.

She has first hand knowledge and had suggested the Livingstone instead of the Zambezi Sun and she was right I was wrong. Only those of us that have experienced how Africa operates will understand fully how all those involved made this holiday so memorable thanks again Claire.

Bob and Ann Gallop" Read full review: 10 nights in Africa; 7 on a Zimbabwe safari

"We thoroughly enjoyed this fantastic experience which embraced amazing scenery, warm welcomes and wonderful wildlife.

You are quite right, this was exciting but not intrepid! We felt that the organisation by Expert Africa was outstanding. We feared we might be out of our comfort zone but the attention to detail and full pre-trip information helped us overcome any concerns we had.

All in all we had a truly outstanding exciting and memorable trip. Thank you so much for all your hard work.

Suggestions to help us improve our trips or our service:
Only make the comments form easier to navigate." Read full review: 36 nights in Africa; 14 on a Namibia trip

"Incredible, extraordinary, exciting, unbelievably memorable experience we will always cherish as a family!

Maruska did a fabulous job of getting it all together with not a great deal of time. She got back with us in a very timely manner which especially helped given the time constraints and the fact that we were dealing with 6 adults with different job schedules and on different continents.

She was professional and very knowledgeable.

We would definitely recommend Expert Africa and hope to come back to Botswana some day.

Suggestions to help us improve our trips or our service:

Had we started at Okuti we might have felt differently about the experience. It was so different from Tubu Tree. Obviously one has to work with availability but it might be good, if possible, to use a formula of the least desirable camp first. Being our first safari, we also were not anticipating such a big difference between the private and public reserve experiences. One positive consequence was that Okuti really made us appreciate our time at Tubu Tree and Labala and allowed us to see subtle differences which none the less made a huge difference in the atmosphere and experience." Read full review: 11 nights in Africa; 9 on a Botswana safari

"Superb advice from Nick in the UK office, no request or question too small. Wonderful trip put together for us, paying great attention to our wishes for animal sightings, our requirements as 6 people traveling together and our request for small groups and individual attention. Loved all the choices and had a really superb time.

Would travel with Expert Africa again and also recommend.

Suggestions to help us improve our trips or our service:

Not really.

A couple of issues came up for the friends we were traveling with (Mack Air) - but as Ian and I weren't on that plane we've left it to them to report what happened. As advised very clearly by you before we left, they reported what had happened straight away to the camp manager and the problem was dealt with right away and to everyone's satisfaction. Altogether a very clear process in booking and very clear guidelines for what to do if things aren't right along the way.

Many thanks indeed for a tremendous trip." Read full review: 15 nights in Africa; 6 on a Botswana safari

"see other comment section" Read full review: 3 nights in Africa; 3 on a Zimbabwe safari

"I emailed several safari companies; Expert Africa responded immediately which impressed me. Each time I emailed or called, Nick gave me the information I requested. He was professional and courteous which I appreciated.

Expert Africa is a dependable company that provides the information one needs to make a decision about such an experience. I would highly recommend this business.

Suggestions to help us improve our trips or our service:

Our guide at Camp Hwange asked us to wear clothing that would blend in with the bush--tans, browns, greens. No bright colors or white. It would have been helpful to know that before leaving home so we would have had the proper clothing. You might add this bit of information in your guidelines." Read full review: 4 nights in Africa; 4 on a Zimbabwe safari

"Our trip was wonderful. It was certainly one that we will remember forever.

We do hope to return to Zimbabwe someday, in particular to safari at the Hide.

Suggestions to help us improve our trips or our service:

We were very happy with Expert Africa. There were a couple times when we couldn't reach Claire because she had gone away, but someone else was kind enough to step in and handle our issues right away.

Any issues we had leading up to the trip, during or after, were handled right away. Everyone we worked with was friendly, knowledgable and very eager to help.
I would certainly use Expert Africa again and recommend them to friends.

Also, not included on this questionnaire, Expert Africa set up ground transfers for us. A long drive from Vic Falls to Hwange and Hwange to Bulawayo, and both of those companies were great as well. Clean vehicles, safe, professional and friendly." Read full review: 9 nights in Africa; 5 on a Zimbabwe safari

"We enjoyed the whole trip but there were some low spots to go with the many highlights.

We know that when we undertake a holiday like this it can be a bit of an adventure and thats part of the attraction.

Expert Africa could help with a slightly more detailed itinerary giving key directions where there are difficult spots to negotiate." Read full review: 19 nights in Africa; 11 on a Namibia trip