Reviews of holidays to South-west Zanzibar

"Great trip with all the logistics working perfeclty.

Claire and Ellie workied hard to pull the trip together and patiently looked at various options before we finalised the arrangements. I had also challanged a number suggestions which were explained to me while the trip was being prepared and which. with hindsight, were the right ones to make.

Thank you - I'm sure we will come back to you for another trip at some point in the near future.

Suggestions to help us improve our trips or our service:

It would be worth getting clarity on bank credit card charges to advise customers - we got inconsistent charges quoted - form no charge (Ras Katani) to 10% charge for credit cards at Impala camp. Fortunately we had bought enough cash not to have to pay but it could be expensive if you were not prepared and it's puzzleing that the the fees quoted were inconsistnet." Read full review: 17 nights in Africa; 8 on a Tanzania safari

"Many thanks to Expert Africa for good advice and arranging a truly superb trip to Tanzania. A great place to bring teenage children.

We will certainly be back to Africa." Read full review: 12 nights in Africa; 6 on a Tanzania safari

"Well organised and just what we wanted.
Actually it was 2 weeks of 5 star treatment in 5 Star locations.

While we were rather concerned that the BA return flight would be cancelled we had to phone your office and tell them we were at risk. In the end all was well.

Suggestions to help us improve our trips or our service:

Second holiday with Expert Africa and again you came up trumps........though I suspect that my wife had a lot of input as well!" Read full review: 15 nights in Africa; 10 on a Zanzibar holiday

"A greatly enjoyable trip. A very, very special place and people!

Expert Africa organized this perfectly for us! Thank you! It couldn't have been better.... we wish we could have stayed for longer.

There are so many things to do and see, yet one can have a trully relaxing and laid back time if/when they choose to.

Staying in a variety of places during our 2-week stay at Zanzibar was ideal in terms of seeing and experiencing different parts of the island which can be quite different from one another.

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We were grealty satisfied from Expert Africa and our trip to Zanzibar.

We would highly recommend to anyone visiting Zanzibar for the first time (or even second etc) to use Expert Africa to organize their travel arrangements. Well done for offering an excellent service." Read full review: 13 nights in Africa; 8 on a Zanzibar holiday

"i feel horrible putting fairly satisfactory as it was very satisfactory really, but the fact i spent 2 full nights without a bed adn on each night awake at least 3 hours as there was no fans was maybe insurmountable but the hotels should have contacted expert africa to say there was no electricity and then we couldhave either cancelled or changed to lamu or mombasa for example.

this was my first holiday for 13 years a huge expense involved in leaving 4 young children with full time care at home as well etc and I was pretty irritated about the twin room problems and generator timings. cecilia is very asthmatic, so it was a worry for her too at nights.

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expert africa are fantastic, they understand completely africa and what notes and advice gtravellers need. it was blooming brilliant!! and the guide book is fabulous too, you should get a copy in each hotel too out there.

i would ask one thing, that in the back of your notes to tanzania you h ave a copy of the maps of stone town that you can remove and carry about. it saves taking the whole book with you and in my case i had a tiny purse so ended up tearing out the town pages so i cuold refer to them when we got lost. i am sad my book is torn, but no hotels had maps of stone town and i didn't want to take a handbag with a book in it to the festival etc etc.

we never handed over any of the vouchers you gave us, nobody asked for them. the wallet you sent was also very useful, many thanks.

i hope we can sort out the 2 nights i had to spend on the push up bed and barazzas. i feel the hotels should give me my money back in full for these nights. It is unforgiveable and I am not a student traveller. I also think there should have been something from all 3 hotels to compensate for the lack of fans during the night. A free bottle of wine or soemthing would have taken care of this at each hotel, especially since they had obviously had loads of cancellations and in need of customers, instead of feeling we had been `done' . the goodwill gesture was missing.

i wonder did expert africa know there was no electricity on Zanzibar and it was all generator run, for hours at a time?

i will recommend claire and expert africa to anyone i can. many many thanks." Read full review: 10 nights in Africa; 6 on a Zanzibar holiday

"Very well put together itinery and we were impressed by the precise puntuality of those meeting us and delivering us at various places.

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We found out latterly that it is possible to go onto BA website just before 24hours before take off and purchase (if there is room) greatly reduced upgrades to Premium Class, which we would have like to have been told." Read full review: 15 nights in Africa; 7 on a Tanzania safari

"This week fitted in very well indeed with our overall plan (which was centred on visit, largely arranged by ourselves, to family in Rwanda after leaving Zanzibar). Eco & Culture Tours service was confined to moving us between airport, Serena and Mbweni.

They performed all this perfectly, except perhaps the last occasion when the planned car was a little late because all the petrol stations were closed by power cuts, so quite understandable. Replacement vehicle arrived very promptly.

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No further comments.

We had heard of Expert Africa from someone who had been to Namibia with you, and you obviously knew the area very well; we did not seek any other quotations. In the event it was, for us, a good decision not ot try and squeeze in a short game park visit." Read full review: 6 nights in Africa; 6 on a Zanzibar holiday

"The organisation by Expert Africa was excellent - we were most impressed" Read full review: 11 nights in Africa; 5 on a Tanzania safari

"My trip was really fantastic and huge thanks to Claire for all her recommendations and ideas - it was definitely a holiday to remember!

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Truly cannot think of anything that Expert Africa could have done to improve the service and advice provided." Read full review: 12 nights in Africa; 11 on a Zanzibar holiday

"We loved this holiday. Everything worked very well and our trsnfers were all stressfree (eco and cultural tours were great).
I would recommend Tanzania as a honeymoon destination.

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I though the service provided by the Expert Africa team was excellent" Read full review: 13 nights in Africa; 8 on a Zanzibar holiday