Reviews of trips to Lusaka area

"Wonderful!! The logistics firm in particular - Team Africa? - who met us at Lusaka - were great! I'm sorry I can't definitely remember the name of the company. We wouldn't have caught the first connecting flight to Mfuwe if they hadn't hurried us through immigration. They were SO helpful at every interchange that I feel rather guilty about not having tipped them much, the problem being that we were usually rather disorientated at these junctures, with our minds on the difficulties that they were busy smoothing out. There were the big things, like catching planes and tracing luggage, which they handled very well, and also the small things, like returning a book I'd borrowed from Mchenja, which I was certain I could trust them with, that made our trip so very easy and relaxing. It was a totally luxurious 5-star holiday all the way." Read full review: 22 nights in Africa; 21 on a Zambia safari

"A wonderful trip! It was interesting to combine Tanzania and Zambia for the variety of wildlife sightings and changes in landscapes.

Many thanks to Claire Scott (EA) for organising it all, and especially for recommending Kigelia in Ruaha, it is an amazing place! Glad I visited Selous before Ruaha as it only got better! Chongwe River Camp in Lower Zambezi still remains my favourite camp. The team from Tours Africa in Lusaka airport also deserves a mention for being so helpful at arrivals and during transfers.

This trip was a fantastic experience from start to finish!

Suggestions to help us improve our trips or our service:

Not sure you could raise standards any higher!

Third time I have used EA and have never been disappointed. Already looking forward to booking my next trip with your team in the future." Read full review: 16 nights in Africa; 10 on a Tanzania safari

"This holiday is virtually identical to the one we took in 2015. In last year's review we said that we had had the best holiday in over 40 years of travelling. This year's visit was at least as good if not better!

We continue to be very impressed by the quality of everything provided by Robin Pope Safaris. We would also like to mention the Tour Africa agents at Lusaka Airport. They met us and looked after us ensuring that our arrival and departure went smoothly for both domestic and international flights.

All of our holiday arrangements were made possible by Freddie Sutton at Expert Africa. Very many thanks." Read full review: 12 nights in Africa; 11 on a Zambia safari

"As this was a return trip to the same camps as 18 months previously we were concerned that we may not be so enthalled. This was certainly not the case - we were welcomed back magnificently and had the time of our lives and saw some amazing sights.

The trip organisation went without a hitch, we especially appreciated being meet by Tours Africa on arrival into Lusaka and had to be rushed through immigration/visa etc as flight was late coming in. If the tours Africa rep had not been there to help we would probably missed the connection." Read full review: 12 nights in Africa; 11 on a Zambia safari

"It was excellent, brilliantly organised and managed.

In retrospect we should have chosen Sabyinyo in Rwanda, Ngorongoro Crater in the Crater. I would have preferred to stay at the Hyatt in Dar - or an alternative to the Serena - it was a shocker.

I had concerns about Little Kwara before I went and these were confirmed. I would not stay with a Kwando facility on a return to Africa." Read full review: 22 nights in Africa; 7 on a Tanzania safari

"With the exception of ProFlight all ran to schedule. Ground handling good, no delays.

At Xakanaxa airstrip (which incidentally is a new runway positioned a little further from the camps than the 'old' strip) we were very pleasantly surprised to see Banda, our requested guide for Camp Xakanaxa where has been based since last January, albeit we were due at Camp Moremi first. Apparently in agreement with the D&DS marketing manager (regret don't know his name and was not aware he was the South African chap who wished us well as he leaving for the plane we arrived on) we were allocated Banda for the whole of our 5 night stay on an exclusive basis. This is an amazing example of D&DS customer service for which we are truly grateful. If you are aware of the chap's name please let me know and I will send a thank-you e-mail. Thanks should also be extended to all the D&DS staff including Setch and staff at Suvute and Albert (who was 'care-taking' between Moremi and Xakanaxa) and all the staff.

We will undoubtedly return to Nkwali, Savute and delta camps again - don't know when. However in future we will try to avoid Jo'burg airport if only due to the totally inefficient and unfriendly staff at passport control. It takes ages to be processed. Never enough staff on duty. As you maybe aware, there are 2 sections, one deals with SA residents, the other all non-SA passengers.

There are some 25 (maybe more) passport control booths on the non-SA section. Less than half were being manned on our first arrival and only 7 when we arrived form Maun. Coupled with the delays occurring to some families, presumably associated with the recently introduced regulations and paperwork required for people travelling with children, the delays are totally unacceptable. We were directed to stand in a queue behind a family which we were already aware had processing problems and had to wait 20 minutes while they continued to try and resolve without any apparent success so we asked to move and were eventually directed to stand in another queue. There is no efficient management system in place, it's a shambles.

It is not surprising that Lusaka airport is building a new terminal (by the Chinese!) and Maun wants to expand so that passengers can fly direct rather than via Jo'burg which attracts so much criticism. BA used to fly direct to Lusaka but apparently no more. We met people who flew with Emirates via Dubai so for the future it's worth considering another carrier. There may be others." Read full review: 20 nights in Africa; 10 on a Botswana safari

"As usual an excellent trip with Expert Africa." Read full review: 20 nights in Africa; 12 on a Zimbabwe safari

"We had a great time. A trip to remember!" Read full review: 18 nights in Africa; 16 on a Zambia safari

"All aspects met, or exceeded our expectations. The ground handler provided us with excellent local support throughout our stay and guided us through the various transits.

The game viewing was superb throughout with Kaingo being outstanding." Read full review: 12 nights in Africa; 11 on a Zambia safari

"I've dreamed of visiting Africa for 45 years. As such, the expectations were great and I wondered if reality could ever live up to the imaginings.

Well, it did. What a gift, to live my dream. Thank you Freddie and colleagues (you were fantastic!) for your recommendations, attention to every detail and making this the trip of a lifetime. Not only for me but for my travelling companions. We all agree - trip of a lifetime!" Read full review: 13 nights in Africa; 10 on a Zambia safari