Travel reviews by Mr & Mrs R from UK

"None"

"No"

"Poor provision and quality of vegetarian food. Consistently undercooked vegetables.

Slow service."

"Unhelpful surly reception staff. Poor choice of food. Accommodation dirty. Broken patio door lock. Bathroom tap fell off. All reported but nobody seemed to care."

"Rooms need to be brought up to date. Reception and seating areas are excellent. Air conditioning should be considered at this level of lodge. Staff excellent. Very helpful."

"Our guide Bons was superb. Very nice helpful staff. Management was superb. Nice touches like hot water bottles when the temperature dropped.

Trying really hard."

"Rosie (guide) and Ruben (manager) were superb and went beyond expectations. Situation is just wonderful and there appears to be consistent good sightings, up close, of the desert elephants.

Food for vegetarians was very poor. Unimaginative and badly served."

"Very welcoming and helpful. Immaculately clean. Superb breakfast.

Central location in walking distance of everything."

"We felt that we shouldn’t have been advised to spend two nights here. Very limited in things to do. Nice location to explore initially. Chef was excellent and provided good vegetarian food. Manageress not in evidence and did not appear to be interested in her clients. Rooms were poor, lacking in toiletries etc. Cold and dusty due to open floorboards. No suitable lounge area or feeling that you could linger after meals"

"Very nice welcoming people. Excellent vegetarian food. Very clean."

"Within walking distance of town centre. Once you are inside the gates you feel that you are in a good quality lodge.

Staff were helpful when we arrived early from our flight."

"A wonderful experience.

Staff were knowledgeable and helpful. Although this was relatively expensive there were no hidden extras and it was good value with the included activities. We were glad we started our trip here because it set the standard for game viewing.

Catering was excellent and there was a good atmosphere when sharing the table with other guests at dinner."

"The location was superb with every balcony overlooking the waterhole which was frequently visited by animals.

It was a bit awkward having to wait for a member of staff to escort us the 70 metres to the dining room after dark (health & safety).

The food was poor and the chef needs to take some training in preparing meals for vegetarians."

"This has the feel of a state-run camp compared to the up-market lodges but the rooms were clean and the staff were helpful.

The camp has its own waterhole where you can sit at any time and see what appears. The night game drive was poor and expensive compare with self-drive experiences in the park during the day.

I particularly want to commend the catering staff for adapting to our vegetarian requirements. very friendly and helpful."

"This lodge was an interesting and enjoyable experience.

Fabulous location although half of the rooms were tucked away at the back, without a view and not facing the area where the animals appeared.

Service was exceptional and the food and (included) wine were excellent."

"This is a fairly new lodge which at first sight looks very impressive but they need to iron out a couple of problems.

It was the only location where we were troubled by mosquitoes and the open air bathrooms had no protection. There seemed to be a high turnover of local staff and there seemed to be too many managers who liked to stand drinking at the bar.

The owner seemed to have vast experience and skill in running safari trips and we had the most wonderful day driving down the Hoanib river bed. The trip to the Himba village was a little disappointing with no sign of normal village life and the impression was of a place to sell trinkets.

We left here a day early.

Elephant tracking - Hoanib Riverbed: This was a superb day out. 2 of us with a knowledgeable driver and Landcruiser.

He was unstinting with his time and information and was able to find the elephants although they had moved around quite a bit. Nice lunch as well.

Himba excursion: We felt that this was all a bit false and it might be being overdone now. No sign of village life but plenty of trinkets for sale. The guide had a good knowledge of the culture."

"This excellent lodge has a superb location.

The rooms are vast and the highlight is being able to wheel your double bed out and sleep under the stars.

Service was very good and they made a real effort to provide interesting vegetarian food for us."

"This is an goodt place to stay while in town. It is quiet and secure but within walking distance of the centre.

Sam is an attentive host who is enthusiastic about the quality he provides. Cuisine is superb but if you eat two nights running you may repeat some courses on the menu.

He could not be more helpful with information and even supplemented his superb breakfast with the offer of a sandwich for our journey.

Sea kayaking on Walvis Bay Lagoon: Jeanne was not around but the young man who stood in for her did a great job. He was enthusiastic, knowledgeable and provided a safe but interesting experience.

There is plenty of opportunity to get close to the seals and pelicans although it gets a bit crowded when the motor launches come in."

"This lodge did not match up to others on our trip.

It has a good location and private access to the park but you still end up at the dunes at the same time as everyone else. The option of sleeping on the roof was not realistic. A small area above the bathroom with access from outside on a sort of ladder with no handrail. This in full view of the guest area.

Some of the food was so badly cooked it was inedible and no effort was made to correct this. Staff were not exactly attentive and there appeared to be some scam going on with the house wine. No-one, including the manager, was able to give a clear answer to the question of whether wine was included with the meal which it is in this chain of lodges. The wine (boxed) was served from the carafe and when we checked out we were given an unitemized bill. On asking for details the house wine was on the bill. When challenged the member of staff immediately crossed it out as if expecting to.

Morning excursion to Sossusvlei dunes: I expected to be there earlier in the morning having a private entrance. We had to wait for other guests and for the tyre pressures to be checked and I didn't feel we got the best photo opportunities. Our guide was friendly, knowledgeable and helpful and he did a good job."

"This is the best lodge ever. Everything about it is fantastic.

The luxurious rooms are well spaced out with superb views and you feel totally relaxed. Included activities give a comprehensive experience of what the park has to offer.

The service could not be better, food is prepared within view - just marvellous."

"We stayed in the 'garden court' rooms which should have been for drivers or guides rather than guests and the accommodation was poor.

Staff were very helpful and made sure we saw the meerkats and cheetahs.

Catering was excellent and the chef made a real effort to cater for our vegetarian requirements."