Travel reviews by Mr J. from Makati

"Ultimately Expert Africa was helpful with two rebookings over the pandemic but they really made the first one troublesome, first telling me to pay balance and I would get a refund if I couldn't make it and then refusing to give me the refund!!!

Inevitably, when reviewing so many different things, one is bound to make some comparisons resulting in not everyone getting an “excellent” review. Plus, I completely lost track of any individual lodge’s pricing since I bought a package to start and then we had several years of adjustments. So, I wasn’t really rating based on “value”. For example, Otjimbondona really impressed us but it might have been crazy expensive!!

Overall, it was an excellent trip and I appreciated the variety of experience. The self drive portion was much easier than anticipated and it was great having that independence after the very prescribed Botswana portion. It was absolutely beautiful reaching the coast at Luderitz (and seafood!) after so much desert time."

Feedback response

Starting from the Philippines, originally partially travelling with companions from China, this trip to Namibia, Botswana and Zimbabwe was complicated by the pandemic. Despite 2020’s fast-changing situation, as the world grappled with Covid and rules around travel changed constantly, we were pleased to be able to delay this trip several times to 2022, when at least two of these travellers were able to get to Africa. We’re sorry that his partial 2020 refund was delayed for a few weeks.

"Excellent"