Reviews of safaris to Volcanoes National Park

"It was excellent, brilliantly organised and managed.

In retrospect we should have chosen Sabyinyo in Rwanda, Ngorongoro Crater in the Crater. I would have preferred to stay at the Hyatt in Dar - or an alternative to the Serena - it was a shocker.

I had concerns about Little Kwara before I went and these were confirmed. I would not stay with a Kwando facility on a return to Africa." Read full review: 22 nights in Africa; 7 on a Tanzania safari

"We had a complicated itinerary lasting just over a month and taking in everything from mountain gorillas in Rwanda to desert rhinos in Namibia.

Expert Africa lived up to their name and advised on the best itinerary, booked everything including most of the more important treks and tours, the guide in Rwanda and the self-drive 4x4 in Namibia and of course flights. We started with a thick book of vouchers with a lot of scope for things not to work. In the event every single booking worked perfectly, the itinerary was reasonably easy to keep to and we had an absolutely wonderful and memorable trip staying without exception at interesting and comfortable hotels and lodges.

Thanks again Tracy for organising it for us!.

Suggestions to help us improve our trips or our service:
Just keep up the good work! We will be back!

It would be good to have more transparency on the costs of the trip - i.e. a breakdown of how the trip was costed so we knew the relative costs of different hotels and lodges. When reporting on the different places we stayed we were uncertain as to how their costs compared and clearly it is not reasonable to expect as much from low cost places as from the most expensive ones.

Lastly a small criticism of this feedback form is that there is no obvious way to navigate back to the beginning other than to click """"back to previous page"""" over and over again. The tabs on the left side bar don't seem to do anything. When two people are filling this in, as in our case, we needed to go backwards and forewords a few times. Otherwise it is a nice form to fill in." Read full review: 32 nights in Africa; 19 on a Namibia trip

"This was an amazing holiday incorporating 2 long held dreams of seeing the Gorillas in Rwanda and visiting the Selous in Tanzania.

Absolutely everything went according to plan (unbelievable for Africa!) and apart from the problems we raised about the hotel in Dar we couldn't have asked for better.

Fantastic, thank you!" Read full review: 12 nights in Africa; 6 on a Tanzania safari

"A wonderful time in Cape Town blessed with beautiful weather and England not losing a test match!

This was surpassed by my time in Rwanda - a fascinating, visually stunning country.

Seeing the Gorillas in Volcanoes National Park was an amazing experience and is definitely one I would like to repeat.

Suggestions to help us improve our trips or our service:

Nothing comes to mind - my holiday was organized perfectly." Read full review: 16 nights in Africa; 9 on a South Africa trip

"Words cannot express how wonderful we found our six day trip to Rwanda to see the Mountain Gorillas. It was the experience of a lifetime. Rwanda is an amazing country. It is stunningly beautiful and the people are so genuinely welcoming and friendly. There are no language problems as English is now their second language. The climate (in January) is very pleasant indeed.

To spend time with the Golden Monkeys and Mountain Gorillas in their natural habitat was both humbling and a privilege.
The visit to the Cultural Village was most impressive. It was a joy to share in their cultural activities

Before we went our visit was superbly organised and tailor made for us by Expert Africa. In Rwanda, Primate Safaris were brilliant. So organised and helpful.

We came away from Rwanda wanting to go back. If you can, go there and have a lifetime experience knowing that your money is not only helping the conservation of the animals but is supporting the Rwandan people.

Thank you Expert Africa we will definitely use you again!" Read full review: 6 nights in Africa; 5 on a Rwanda safari

"It was absolutely a fabulous trip. We are seasoned off-the-beaten-track travellers and I absolutely marvel that everything, everything, worked exactly as it was supposed to. Here we were, in the middle of central Tanzania, waiting for a 10:05 flight. Guess what? At 10:03, there was the plane, buzzing animals off the grass runway, then touching down to pick us up. It happened every time.

How do they manage to have tonic, gin, lime, glasses, ice, and potato chips in Katavi? It must be a logistical nightmare--but there was my gin and tonic, always perfectly served. Dazzling!

We felt safe, treated so well by enthusiastic, knowledgeable, and genuinely caring staff throughout..... And then there were the animals. We never saw a rhine, because they have been poached to virtual extinction in East Africa, but we saw most everything else, and up close and personal. Having a leopard on your tent porch is not something I will soon forget.

A word of caution: Mother Nature can be entirely unsentimental. We watched two lionesses kill a baby giraffe as the helpless adult giraffes watched. This was not easy...... but it is what happens out there. This is not Disneyland." Read full review: 31 nights in Africa; 25 on a Tanzania safari

"From the planning stage to the real journey, everything went well. It was a real pleasure to plan the trip with Eleanor, she is professional in all aspects from giving advice to handling the bookings.

Gorilla trekking permit was expensive and originally, we thought of doing it for one day. Eleanor recommended us to do 2 treks and it was a very good advice as both experience were different. The local operators, camps and hôtels that was recommended are of very high standard.

We could not wish for more." Read full review: 10 nights in Africa; 5 on a Tanzania safari

"Thank you to Expert Africa for helping arrange an adventure and trip of a lifetime.

While we planned our trip a bit last minute, Richard Trillo made it happen and ensured that we had a completely customized and flawlessly organized adventure. He listened to our goals, took our input and modified the itinerary a few times to make sure it ended up being a perfect experience. And perfect it was.

This trip was a gift to my wife for a big birthday. Nothing could express our shared sentiment better than her referring to it as "the best trip I have ever had."" Read full review: 10 nights in Africa; 5 on a Rwanda safari

"As a "once in a lifetime", the gorilla treks were incredible even if they were hard work. One of the things I really liked about Rwanda was driving in the countryside, seeing how Rwandans live. Normally on a safari, you fly into your destination airport and then "hop" to your National Park so don't get the opportunity to see the real country. That difference made this trip really interesting.

The Serengeti was a real pleasant surprise. Beautiful countryside and plenty of great game. After the lack of elephants in the Serengeti, it was a pleasure to see so many in Tarangire, but due to the repetitive nature of the game drives and tsetse flies, I can't imaging wanting to return.

All in all a memorable trip." Read full review: 11 nights in Africa; 6 on a Tanzania safari

"A friend and I had always wanted to see gorillas in the wild. Being limited on the time we had for holidays, we decided we would try and make the trip a long-weekend over the bank holiday. It turned out to be one of the most wonderful holidays I've had. We could have headed to either Uganda or Rwanda and, based on recommendations, including a discussion with Ellie at Expert Africa, we chose Rwanda and I am so pleased we did. Arriving in Kigali on a Saturday (at the cleanest and calmest airport I've ever been in), we were met by Sura, our local guide who showed us round Kigali and, in particular, took us to the Genocide Memorial Centre. Having only a limited knowledge of what happened, this proved a really good way of getting to understand a lot more about the background to events and how the country is dealing with the aftermath. From there we headed to our lodge and, talking to Sura on the journey, began to appreciate how friendly and proud Rwandans are of their country. We trekked to the gorillas on two consecutive days - we were graded as 'young' (very flattering) so were assigned to family groups that required a quite arduous trek to get to - but it definitely added to the spirit of adventure - we took porters both days - and decided that this was definitely the right thing for us to have done - not only did they carry our bags but they also helped us up the steep and slippery parts of the trek (and, in addition, you are providing a day's work in an area where it is important for conservation reasons for the local people to be able to make a living from the park). Both days we had brilliant 'sightings' - spending an hour with the gorillas. The set up at the Volcanoes National Park, the guides, the trackers and the rangers were all excellent. We also fitted in a visit to the cultural village - being true Brits we found it slightly awkward (the Americans staying in our lodge thought it was great) - but, it was something we agreed was worth doing because it was an additional contribution to the conservation effort and we did find parts of it very interesting. Both of us have travelled quite a bit in Africa and kept coming back to what a remarkable country Rwanda was - we felt safe the whole time we were there and they are doing an amazing job with respect to conservation and democracy (what you get if 63% of your parliamentarians are women!). On Tuesday (when it was raining all morning making us realise we were so lucky to have had fine days both of the days we trekked), we headed back to Kigali and flew home - back in the office on Wednesday morning having had a trip of a lifetime!" Read full review: 5 nights in Africa; 3 on a Rwanda safari