Reviews of Ugab Terrace Lodge
Wildlife sightings and reviews
4 independent comments and wildlife information from our travellers who have visited Ugab Terrace Lodge and kindly agreed to share their thoughts. They do not necessarily represent the views of Expert Africa
Mr & Mrs B
W Midlands
"An excellent lodge in a stunning location"
2 nights Arrived 9 Sep 2018
"Namibia has some striking geology and at Ugab, built on a ridge, we thought the views were stunning. The rooms were large and the decor attractive, the beds wide and, though firm, comfortable.
We enjoyed walks from the lodge and, as it was warming up, greatly enjoyed a swim in the small but attractive pool. The staff are welcoming and the meals very good. We had a barbecue on our first evening which was excellent.
Only 2 things let the lodge down. The key to our room safe had been lost and the advertised sunset drive was not available. Some may find the approach track ‘challenging’, but, as the notice said ‘Difficult roads often lead to beautiful destinations and this is a must stay place if possible, just for its location." See all these reviews: 11n in Namibia
We enjoyed walks from the lodge and, as it was warming up, greatly enjoyed a swim in the small but attractive pool. The staff are welcoming and the meals very good. We had a barbecue on our first evening which was excellent.
Only 2 things let the lodge down. The key to our room safe had been lost and the advertised sunset drive was not available. Some may find the approach track ‘challenging’, but, as the notice said ‘Difficult roads often lead to beautiful destinations and this is a must stay place if possible, just for its location." See all these reviews: 11n in Namibia
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Good
Activities:
Average
Rooms:
Good
Food:
Excellent
Facilities:
Good
Muz
Colchester
"Ugab Terrace is tired and poorly maintained"
1 night Arrived 17 Sep 2017
"we did not enjoy staying here. When we arrived there was nobody at the desk. We found a man in jeans who seemed disinterested and told us nothing about the hotel.
Our cottage was at the end of a row of others. They have built a huge generator beside this cottage. It ran for a few hours over sunset and again a few hours from sunrise to breakfast. The noise completely spoilt the ambience of the location. There was a small pool of stagnant water next to the swimming pool. There were broken lights and broken walkway planks in the swimming pool area.
The room has no fan, no fridge, no kettle, the room of the cottage and the base of the bed looked hand made in chipboard. The sheets had a feeling of being old. It was a very unpleasant place. Because of the generator noise at our bungalow we went for a sundowner in their bar, we couldn't find anyone to serve us. The only good thing here was that the meal was good. We were not happy staying in this badly managed and badly maintained place. They let Expert Africa down badly. Expert Africa should not use this place unless they are sending budget travellers there." See all these reviews: 20n in Namibia
Our cottage was at the end of a row of others. They have built a huge generator beside this cottage. It ran for a few hours over sunset and again a few hours from sunrise to breakfast. The noise completely spoilt the ambience of the location. There was a small pool of stagnant water next to the swimming pool. There were broken lights and broken walkway planks in the swimming pool area.
The room has no fan, no fridge, no kettle, the room of the cottage and the base of the bed looked hand made in chipboard. The sheets had a feeling of being old. It was a very unpleasant place. Because of the generator noise at our bungalow we went for a sundowner in their bar, we couldn't find anyone to serve us. The only good thing here was that the meal was good. We were not happy staying in this badly managed and badly maintained place. They let Expert Africa down badly. Expert Africa should not use this place unless they are sending budget travellers there." See all these reviews: 20n in Namibia
Experience Report
Overall Rating:
Poor
Service:
Terrible
Activities:
Terrible
Rooms:
Poor
Food:
Good
Facilities:
Terrible
Feedback Response
We are really sorry that this stop was so far below the expectations of these travellers. September is one of the busiest months in Namibia, so even though this trip was booked in February, most of our first choices in this area were full. We visited this lodge in 2014, and had several reasonable reviews after that - hence we felt it would be OK for a one-night stop. Clearly it wasn't, and we're very sorry about that.
Although it's of no consolation for these travellers - it does underline the great value of booking a Namibia trip early, as it makes it more likely that we can secure our first choice of accommodation.
Although it's of no consolation for these travellers - it does underline the great value of booking a Namibia trip early, as it makes it more likely that we can secure our first choice of accommodation.
Mrs B
Hampshire
"This is a quirky interesting location"
1 night Arrived 31 Oct 2015
"This is a great one off place which makes trips like our so interesting, no trace of a corporate image here! The decorations of the animals on the wall must be unique!
But a stunning location on the top of mountain which took a nerve to drive up!
Food was ok, and breakfast terrace very nice.
Has a lovely pool and they have put a lot of effort into the gardens" See all these reviews: 15n in Namibia
But a stunning location on the top of mountain which took a nerve to drive up!
Food was ok, and breakfast terrace very nice.
Has a lovely pool and they have put a lot of effort into the gardens" See all these reviews: 15n in Namibia
Experience Report
Overall Rating:
Good
Location:
Excellent
Service:
Good
Rooms:
Average
Food:
Average
Mr & Mrs W
Lanarkshir
"Ugab Terrace Lodge review"
1 night Arrived 12 Nov 2014
"Spectacular setting and most basics very well covered, it would be improved by including some activities eg maps for walks . Pool well done especially for the location.(on the top of a ridge in the desert!)
Good for an overnight stop. Vingerklip rock not far away." See all these reviews: 14n in Namibia; 3n in Botswana
Good for an overnight stop. Vingerklip rock not far away." See all these reviews: 14n in Namibia; 3n in Botswana
Experience Report
Overall Rating:
Good
Location:
Excellent
Service:
Excellent
Activities:
Average
Rooms:
Excellent
Food:
Excellent
Facilities:
Good
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