Reviews of safaris to Central Highlands
650 holiday reviews from our travellers of holidays which include Central Highlands.
"My Apr 2024 trip"
Its had to think what we would have done even slightly different.
We came back full plans for next time." Read full review: 30 nights in Africa; 24 on a Namibia trip
"My Mar 2024 trip"
Suggestions to help us improve our trips or our service:
The trip logistics were great (accommodations, directions, choice of guides, locations, food, etc). One suggestion: This was our first time in Africa. We found it very helpful to have Grace's assistance when we arrived at the Windhoek Airport. We took your advice to check in at the Wilderness Safaris office there, and Grace took us under her wing and walked us through the process of using the cash machine to get local currency and picking up the rental car. She made that process so much smoother for us." Read full review: 9 nights in Africa; 8 on a Namibia trip
"My Feb 2024 trip"
The two "cat" related lodges Okonjima Bush Camp and Cheetah View Lodge were interesting and worth visiting. I spent 6 days at Cheetah View Lodge, 3 days at both lodges would have been sufficient.
Olive Grove Guesthouse and Ilala Lodge were repeat visits and I enjoyed both.
The disappointment of the tour was the Pangolin Photo Tour. It should have been excellent but the combination of an inexperienced Photo Host and poor drivers at the Ker and Downey camps was not effective. I would recommend the Chobe River as a wildlife photography site, however, I would be less enthusiastic about Pangolin Tour Company unless you were assured of an experienced photo host. The two Ker and Downey camps were OK, however, I've stayed in better camps in the Moremi and Kalahari areas." Read full review: 33 nights in Africa; 19 on a Namibia trip
"My Jan 2024 trip"
Sabina made good suggestions and we enjoyed staying in a variety of places, and the mixture of self-guided and organised activities. Helpful to have the airport lounge when we arrived after an overnight flight - cold drinks and somewhere comfortable to sit and watch the safety video, but also useful info and they helped us to get a SIM card sorted out etc.
I've never done a trip which was organised by a company before, and I'm a convert!
We have recommended Expert Africa to others already, and are thinking/ dreaming about the next trip...
Suggestions to help us improve our trips or our service:
Would be good to strongly encourage people to know how to change a wheel before they travel (the Europcar rep told us 50-60% of travellers have tyre trouble). Also to make sure before people leave the airport that they have some idea of how to change a wheel on that specific vehicle - we came across a young family who were struggling, in 38C heat, to find the notch to put the jack into.
Also to make people aware that, while they may be able to check-in for their return flight online, Windhoek Airport doesn't have QR code readers for digital boarding passes. If the attendant in the Wilderness lounge hadn't made us aware of this when we arrived for our return flight we would have got a bit stuck, but if people are short on time or don't go into the lounge they may not discover this until too late.
In hindsight, we would probably have fewer one-night stops - it was wonderful, but I think we were trying to cover too much ground, really. Not Sabina's fault - we were over-ambitious!
A note for some of the lodges - often we were given a lot of verbal info upon arrival, including the different activities available. Sometimes we were and sometimes we weren't told prices. It's a lot to take in, and would be very helpful to have the activities written down and definitely with info on prices (some lodges did provide this either in the room or at reception)." Read full review: 13 nights in Africa; 13 on a Namibia trip
"My Nov 2023 trip"
Having been to Namibia before, and knowing roughly what we wanted to do, we set out to book the trip directly ourselves, but after discussion with Tom he came up with quite a number of options / lodges that we hadn't considered or been aware of.
After putting together a suggested itinerary it was clear that it was easier, and just as economic, to let Expert Africa organise all the accommodation. With map, guidebook and detailed intinerary and directions everything was made easy for travelling almost 4000km round Namibia over 3 1/2 weeks.
Overall a fantastic trip with great places to stay and visit.
Keep up the good knowledge of the country and its ever changing accommodation." Read full review: 25 nights in Africa; 23 on a Namibia trip
"My Nov 2023 trip"
The only problem was having a bat in our room while we were sleeping for 2 nights in Okakuajo and one night in Kalahari Red Dunes. But that isnt Expert Africa's fault!" Read full review: 13 nights in Africa; 13 on a Namibia trip
"My Nov 2023 trip"
"My Sep 2023 trip"
"My Sep 2023 trip"
"Central / Northern Namibia Aug 2023"
In contrast, the standard of service from Expert Africa, one-to-one contact, liaison with lodges, and sourcing of alternative tickets to make sure we had a back-up plan to get to Namibia and could commence our holiday as soon as possible was well beyond what is expected. This is found in very few companies, was excellent and should be highly commended. Many thanks to Sabina, Chris and others who got involved over their weekend.
Once we arrived, the trip was excellent.
For travellers going via Frankfurt, it is worth highlighting that it is not an easy airport for short connection times. We had three hours on the way out which was ok but not generous. On the return, flights were changed several times and we were rebooked with 1 hour 40 minutes. Security was a total shambles and despite running or queuing all the way with no stops for anything we were very lucky to make the connection as bags were just about to be taken off. We would think very hard about a connection in Frankfurt in future with less than maybe 3 hours outbound and less than 2 1/2 hours inbound.
We have travelled in southern Africa several times with children since the requirement to carry birth certificates and never had to show them. On this visit, they were required on entry into Namibia. This seemed to be a requirement across all desks as we arrived and several families appeared to be having difficulties. What was actually sought was a document with the parents' name - not shown on a UK birth certificate. This was not a problem for us as the birth certificate was taken by our immigration officer as being what it is, although she clearly was not familiar with it. However, carrying a copy of the certified copy of entry into the register as well might be a good idea for parents.
We were pulled up at a traffic stop and required to show a driving licence. A UK licence in English was not accepted (despite being legal). The officer was determined to issue a ticket. He eventually relented and allowed us to phone his Chief Superintendent - who told us and him that he was wrong. Despite having to let us pass, he remained convinced that he was right and assured us that he would check, stop us again on the return, make us read the Road Traffic Act and issue a ticket then. He happened to be otherwise engaged further down the road later. It might be worth carrying an international licence for such situations and is definitely worth pursuing a resolution with a superior." Read full review: 16 nights in Africa; 16 on a Namibia trip
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