Botswana: reviews from our travellers

"NOTHING WENT WRONG! NOTHING! IT WAS LIKE WE WEREN'T EVEN TRAVELING IN AFRICA!

Seriously! Our itinerary was a bit hectic and a million things could have gone wrong and didn't.
The information you gave us before we left was a God send and prepared us for everything.

Really well done, would recommend your company to everyone.

Suggestions to help us improve our trips or our service:

Nope, just keep doing what you are doing.

Oh, maybe ask if customer wants shared or private safari. I didn't think to ask myself as we are always on a private safari so it never came up in my mind.

Tracy - really stellar job, thank you." Read full review: 21 nights in Africa; 7 on a Namibia trip

"We had a really wonderful holiday which exceeded all expectations. It was the first time we had been on safari and we were looked after the entire time by friendly, helpful and efficient staff, the guides at all three camps were excellent, very knowledgeable and showed us a huge variety of game. The camps were extremely comfortable and the food was great. We hope it will not be too long before we can get away to Botswana again." Read full review: 18 nights in Africa; 9 on a Botswana safari

"We had a wonderful trip.

We are seasoned travellers to Botswana and Zimbabwe and possibly hard to please. But we loved absolutely everything on this trip which went like clockwork.

We met some great people with whom to share our experiences and can recommend this to anyone seeking wildlife and wilderness with excellent service and very high standards." Read full review: 13 nights in Africa; 6 on a Botswana safari

"Expert Africa advice & arrangements excellent.

Light aircraft transfer was probably not necessary, provided no real advantage & caused restrictions on luggage.

Although there was a snafu in our transfer from Hwange Camp back to Vic Falls, the situation was satisfactorily remedied and the tour operator compensated us with free river cruise and Vic Falls walking tour. Essentially the pick-up was missed but with the help of staff from The Hide and a volunteer from a friend of the transfer company (?Wild Horizons) we were eventually (2.75 hrs late) driven back to VF & met about half-way by the tour company driver." Read full review: 12 nights in Africa; 4 on a Botswana safari

"A very nice experience!

Better the we expected!" Read full review: 12 nights in Africa; 10 on a Botswana safari

"Only the trip to Chitabe Camp was organised by Expert Africa, but we vere very satisfied with its service. The reason we chose Expert Africa was that they show the open places in the Camps on their homepage and were able to provide us bookings in
our preferred Camp Chitabe (we first tried with another (Swiss) agency and were told that it is fully booked!). We were very satisfied with Expert Africa's service. Chitabe Concession was amazing. Also the rest of our holidays, partly organised by an operator, partly organised by ourselves, was very satisfactory and local people were always very friendly and helpful. We very much appreciated also the low criminality risk in Botswana." Read full review: 20 nights in Africa; 2 on a Botswana safari

"Wonderful

Suggestions to help us improve our trips or our service:

We have found your company to be excellent." Read full review: 4 nights in Africa; 2 on a Botswana safari

"A three week trip including 9 separate flights and 3 countries worked well.

It is reassuring to have the expertise of Expert Africa to arrange all the local contacts, meet & greet personnel and transfers that ensures all the elements fit together." Read full review: 22 nights in Africa; 7 on a Zambia safari

"Val and I live 70 miles apart and do not see each other regularly. She does not regularly use the computer and does not have the ability to print material, which I made clear on at least two occasions during the booking process, asking that everything sent to me should be duplicated to her and assumed that this had happened. However it did not happen until emails and phone calls from both of us tried to rectify the situation, which was frustrating and worrying, as it undermined our trust in the whole booking procedure. It angered Val considerably and you will have on record her various phone calls, We discovered on the journey that she still did not have the full itinerary as we had both requested. This is a shame, as it was an amazing experience meeting most of our wishes let down by inadequate administration and a lack of comprehension of our situation as travelling friends, rather than friends travelling!

We have both had experience of safaris and Botswana is a wonderful place with absolutely delightful people well trained staff, but I would not recommend it as a first safari due to long distances and well distributed animals, that is just my view." Read full review: 13 nights in Africa; 9 on a Botswana safari

"3 camps with the same activities got ‘samey’

The Botswana people are aim to please & were lovely to deal with." Read full review: 9 nights in Africa; 9 on a Botswana safari