Africa: Reviews from our travellers

"Our trip was wonderful!

Susannah was brilliant. She showed incredible patience and helpfulness despite the fact we extended our trip twice and wanted to change flights very late in the day.

Suggestions for improvement:

Continue doing what you! We have always found the whole team at Expert Africa to be very helpful and knowledgeable." Read full review: 20 nights in Africa; 11 on a Botswana safari

"We didn't want to come home, we want to go back, we already have ideas and have started saving - what more can we say.

Things we'd do differently - put in a three night stay somewhere. We were really please only to be staying one night in Swakopmund, it was definitely out of season.

Something to consider is to take Air Nambia flight home to Europe (Frankfurt) and do hop to UK from there rather than Windhoek/Jo'burg/Home. Gives a longer last day and the Air Namibia flight was nicer.

Suggestions to help us improve our trips or our service:

We found the service very personal - it took sometime to sort but was well worth it in the end - this is one of your strengths as a company because you do care where your customers go, don't lose sight of this." Read full review: 16 nights in Africa; 14 on a Namibia trip

"For a first trip to Namibia with the desire to see what we wanted to see, this couldn't have been any better (unless it had been twice as long, then we could have spent twice as long in each place).

We are left with a desire to go back and spend longer at a few choice places - anywhere other than Swakopmund! - and try a few others e.g. Caprivi Strip. The lodges exceeded our expectations and even Okaukeujo turned out better than we hoped.

The biggest impression was made by all the staff at the lodges. As the public face of Namibia they have a lot to be proud of and could teach hotel staff around the world a thing or two about hospitality. Even car refuelling was a delight with happy singing windscreen washers.

The trip went without a hitch, so Expert Africa's organisation was excellent." Read full review: 14 nights in Africa; 9 on a Namibia trip

"Overall, a very enjoyable and well organised trip. Because we had been so well briefed by Susannah, we were not disappointed.... as expected,we had to look for game (that tall grass is just so amazing - it hid a whole herd of buffalo!) and despite some reservations about Kwara (which was not our preferred choice but availability was low when we booked) we were pleasantly surprised by Kwara.

Selinda was lovely and Azura was superb. My husband said that he would remember the view of the Zambezi from Tongabezi forever........it was very special." Read full review: 17 nights in Africa; 6 on a Botswana safari

"Having been on our first safari in Kenya 18 months ago, we had a better idea of what we wanted from this holiday. We had very high expectations of what this holiday should be, everyone of these expectations was exceeded and not just by a small amount.

Our only problem now is how to follow this. It was a holiday of a lifetime and we are already trying to work out how to go back and challenge Expert Africa to find something better but we don't think they will." Read full review: 13 nights in Africa; 9 on a Botswana safari

"Whilst we had some wonderful game sightings and stayed in a couple of great camps, I felt that this was the most disappointing trip to Southern Africa (out of 5) that I have had" Read full review: 13 nights in Africa; 13 on a Botswana safari

"We had a wonderful time in Namibia. The country is amazing and so are the inhabitants.

We found it very safe and stayed in amazing places there. We will definitely go back when we get the chance.

We particularly appreciated the info pack given and Chris' guide book which we ended up using most of the time." Read full review: 19 nights in Africa; 16 on a Namibia trip

"We had a great holiday and a great experience. The balance of locations was right for us. We chose three Kwando camps to keep the cost down, but have no regrets. We enjoyed them all, and we will remember fondly the breakfasts around the campfires at daybreak.

Jacks Camp was amazing, and we were lucky in that we had a free upgrade to it having originally booked San Camp.

The travel arrangements all went like clockwork. We had no delays, even when the journey had several components, as when travelling from the Victoria Falls to Lebala. We were also extremely grateful to Claire for sorting out an alternative flight when Nationwide went out of business. We met up with people left to flounder by other travel companies.

Thanks for all your help, and apologies for the delay in retuning this feedback.

Suggestions for improvement:

I really can't think of any." Read full review: 15 nights in Africa; 12 on a Botswana safari

"Many many thanks to Expert Africa, particularly Lucy, for arranging such a fantastic trip for us. This was a 50th birthday special holiday and it was everything and more than we expected. Travelling was extremely painless considering we did 11 flights in 18 days! Everything on time and the quickest immigration and customs we've ever experienced. Camps fantastic, a really good combination of both wet and dry safari and our week in Quilalea was the icing on the cake.

We have recommended Expert Africa to everyone and will certainly get in touch again when we go back to Africa, which will be in the not so distant future. What an amazing country and people.

Please pass on our best wishes and thanks to all the places we visited and tell them we shall return some day.

Thanks again." Read full review: 17 nights in Africa; 7 on a Mozambique holiday

"This was a long trip (4,000 Km), but it is a big country which deserves to be seen. If you want to see all of Namibia, take several trips, but make sure you see the best bits.

The intinerary we had was not ideal, but we left it late and Expert Africa had done agreat job of getting us what we wanted as best they could. Tracy you were a star well done." Read full review: 14 nights in Africa; 12 on a Namibia trip