Africa: Reviews from our travellers

"Our 2nd trip to Namibia and just as wonderful.

The ease of travel, amazing scenery, unique lodges, incredible scenery and outstanding wildlife makes Namibia an absolute favourite.

All organised seamlessly by Expert Africa." Read full review: 17 nights in Africa; 15 on a Namibia trip

"Trip was fantastic, we had a brilliant time.

We dealt with Sabina for this trip but I'd also like to recognise Lucy Copson, we were due to go to Zambia the previous year and then unfortunately due to other circumstances we were unable to go but the support and advice she gave and the patience with which she answered questions and made changes / amends was amazing and meant that when we started planning the trip to Namibia we immediately returned to Expert Africa." Read full review: 16 nights in Africa; 14 on a Namibia trip

"Everything that Maruska organized for us went brilliantly well.

Her help and conversations that led to the ultimate itinerary were right on our wishes - she listened and delivered the ultimately memorable experience of a lifetime; one we will be talking about forever.

All our camps and lodges were brilliant - and Kae Kae absolutely made our daily experience wonderful.

Suggestions to help us improve our trips or our service:

No, I think that if anything is asked of Maruska she can deliver!" Read full review: 20 nights in Africa; 7 on a Tanzania safari

"The clue's in the title. The expertise of Expert Africa shone through, from the advice of Megan Green, to the knowledge of guides Andrew Harkness, Josiah of Splash and Lagoon's Spenser to the training and commitment of camp staff to the cheerful professionalism of the Mack Air pilots.

Everyone went the extra mile to ensure this was a uniquely memorable experience for a seventy year old who's had his fair share of those in the past.

If you want to feel it's good to be alive give it a go under those enthralling Botswana skies.

One small piece of advice - when the sun's not around it gets very cold. Thermals, hat and gloves are useful supplements to the ubiquitous bush baby hot water bottles and ponchos." Read full review: 11 nights in Africa; 6 on a Botswana safari

"Our second holiday with Expert Africa. Our trip to Botswana was expensive but it was just magic, arranged with great attention to detail.

Botswana is an incredible country to visit. I have never felt so welcome and well cared for anywhere else. All the staff and guides were friendly and wanted guests to feel at home. Game viewing is in small groups with a high level of personal service you just don't get elsewhere, and there is plenty of wildlife to see. Our guides were well trained, provided a lot of information and were always happy to answer questions. Most importantly, we always felt safe, despite getting very close to many animals. The guides even know the best way to manoeuvre and position vehicles, so photographers get the best view possible.

This was our third safari holiday and the best. Botswana definitely deserves it reputation as the best safari location.

Suggestions to help us improve our trips or our service:

Just keep up the high standard you have set!" Read full review: 17 nights in Africa; 13 on a Botswana safari

"Expert Africa organised my holiday very professionally.

All my requests were dealt with and nothing seemed to be too much trouble.

All the transfers were efficient and on time.

I would recommend the organisation unreservedly." Read full review: 7 nights in Africa; 6 on a Kenya safari

"Start to finish, this was an amazing trip. The guidance, planning and details worked into the trip by Maruska helped to make it so.

I am an independent traveler with considerable experience in Africa (45 countries on the continent) and usually make my own arrangements--or make things up as I go--but on the recommendation of a friend--and on a short fuse for putting it all together--I reached out to Maruska for help and am glad that I did.

Lodging, safaris, meals, and movements along the way were all excellent because of her expert guidance. This is one of the best experiences I have had on the continent.

This was the first experience for my wife in southern Africa and her first safari trips. It was a perfect introduction for her and memorable for both of us.

No problems. No worries. No issues or complaints." Read full review: 19 nights in Africa; 9 on a Namibia trip

"Maruska was a pleasure to work with and created the most amazing trip for us" Read full review: 7 nights in Africa; 4 on a Botswana safari

"We loved our trip to Zimbabwe and Botswana. It was our dream trip as a family to do. It surpassed any expectation we held.

Tom Morris listened and gave us an incredible adventure that we will always remember.

Thank you Tom for all your help!

Suggestions to help us improve our trips or our service:

We really can not think of anything- it was superb." Read full review: 8 nights in Africa; 6 on a Botswana safari

"A few thoughts I had: I think it would be better to have a minimum of 3 nights at each camp or lodge as I found 2 nights was not enough especially as I lost a day due to a flight cancellation/postponement. If I'd had 3 nights at Plantation Lodge I could have still done the Ngorongoro crater safari. I know there are cost implications but in hindsight it is worth it for a better experience. And Plantation Lodge was my favourite accommodation and I only got one night there!

I would also prefer to stay in camps that are not too long a drive from the airstrips. I found more than one hour quite difficult as you just want to get there and it can also be a long drive back to camp after a safari. I would consider this if I was doing another trip.

Needless to say I preferred the luxury camps in Botswana which had a pool and included drinks and laundry, although I realise they cost more, and I did enjoy the other camps which felt closer to the wildlife etc. as a contrast. Paying for drinks and laundry was not expensive so that did not put me off.

The support and help from my Expert Africa agents with the few challenges I encountered was wonderful and
I can't speak highly enough of the quality of your company. Of course I don't know how you compare with others but having met agents from other companies and having feedback from other guests at the camps I felt very glad that I had chosen EA.

Suggestions to help us improve our trips or our service:

Perhaps to warn travellers about the potential for things to go wrong such as flight cancellations and injuries and talk through what to do in these situations. i know this in included in your written material but it is a lot to take in especially when having to get visas and vaccinations in preparation for the trip. I had read the information but still felt stressed when things happened. However your responses were so helpful and reassuring which helped me to calm down. Big thank you to Chris in this regard - I could only nominate one agent above but it is the sign of a good manager/owner to be prepared to step in out of hours to help a client." Read full review: 36 nights in Africa; 11 on a Tanzania safari