Africa: Reviews from our travellers

"This was the trip of a life time. Once we got to Lusaka everything went like clockwork. All the transfers and people meeting us at the airport was so helpful, all the drivers were friendly and informative about their community. We were not expecting the level of service we received all the way through, we are now spoiled for future trips. As our usual trip planner it was a great relief for me.

In hindsight I think going to 2 camps might have been better, but don't know what/which we would exclude. We definitely would have enjoyed more time at Flat Dogs. I think we saw more at Flat Dogs and Anabezi. I think this is because there were more guides driving around so more eyes looking and as we passed another vehicle they would relay information (or radio). At Tafika, we were the only vehicle in the camp so sightings were a little haphazard.

We were impressed with the amount of knowledge all three of our guide possessed. They knew about birds, mammals, vegetation, insects, tracking...and could relate facts on sight! They were also good at tailoring our drives to what we wanted, as the trip went on we no longer wanted to stop at every zebra or elephant sighting, but were looking for predators and hoping to see a kill. We never saw a kill but saw a leopard and lionesses attempt kills. We watched the wild dogs two nights in a row waiting for them to hunt but only saw them sleep and scratch!

The beauty of the land, the morning sky and night sky are indelibly etched in my mind (and in photos). I'm glad we went to the Lower Zambezi park because the landscape was just a little different, the mountains around the park are so pretty and make a beautiful backdrop. When they get the black rhino reintroduced to the Lower Zambezi, I'd love to go back!" Read full review: 13 nights in Africa; 12 on a Zambia safari

"Nothing more than already stated in my review of Camp Kaingo!" Read full review: 4 nights in Africa; 4 on a Zambia safari

"Claire is great to work with.

This is the second holiday we have booked with Claire, the first one was to Zambia. She was recommended to me by an acquaintance that had traveled to Zambia multiple times.

Claire has great knowledge of the areas and parks to visit and focus on, and insights on the lodges and private reserves. She knows I am budget conscious, so made suggestions on bookings where we could save some money.

Claire is very responsive, and prompt in turning around itinerary changes.

I sincerely appreciate all of her efforts on my behalf." Read full review: 14 nights in Africa; 14 on a Namibia trip

"It has been a stunning trip. Perfect weather ( winter time ). Very few visitors at this time of year and most outings we did, organised by the accommodations with private guides to track the animals, were for the two of us! Brilliant!

Being an independent traveller for many decades, I have always planned and organized myself my trips all over the world. I must say I do not regret a second having asked for Expert Africa's help in finding and booking all the different accommodations for so many nights,i.e. 21 nights, because it would have been very difficult in coordinating the schedule of the trip...I do not want to imagine the implementation of the international transfers after the problem I met with the bank of Expert Africa, located in London!

Tom Morris has been from beginning to end a highly knowledgeable and professional advisor. His choice of accommodation was excellent and in congruence with my budget. The standard of accommodation in Namibia ( even in "modest" places like Okaukuejo ) is excellent, beyond expectation. Of course I would not have minded putting up at luxurious lodges every night !!!
Through Expert Africa, we rented a car for our self drive trip. When we met with a problem with Europcar ( picking up a car with a small damage on a door at the airport ), Tom answered me on the spot and got in touch with the general manager of Europcar in Windhoek to make sure we would not be charged for. I did appreciate his rapidness and help .
Expert Africa website is absolutely excellent. And the information leather pack, along with the guidebook, the map we got before the trip is very good.

Now I have to talk about the BIG problem I met with the transfer of money. from my bank to Expert Africa's bank.
My bank followed all the instructions given by Expert Africa SCRUPULOUSLY.
The two payments prior to the trip should have remained in euros for the whole transaction, between my bank and their bank. For an unknown reason, the payments were AUTOMATICALLY converted into UK currency before being converted into euros, no matter how hard they tried!
It was a real hassle, completely stressful, time consuming AND financially infuriating! I was charged an amount of 194€ for fees!

I have recommended Expert Africa very highly to several French travellers. But I wouldn't like them to experience the same predicament. I would not like them to reproach me with that.

As said before, carry on with transmitting your expertise and passion for Africa ." Read full review: 23 nights in Africa; 21 on a Namibia trip

"Beautiful country , excellent organization.

Our trip to Namibia will stay in our memory for a very long time. The country is amazing and even if we only saw a part of it , Namibia showed us such different beautiful landscapes . It is difficult to decide which area we liked the most but the activity we enjoyed the most was the driving on the dunes at Sandwich Harbor. It is a combination of the landscape and the guiding that made it extra special.

The trip , organized by Sabina , went on without a hitch. From the amount of driving each day to the different lodges and activities we felt she made perfect choices.

We are now left with the wish to go back to Namibia , to drive to areas we skipped , to go walking in Mundulea Reserve with Bruno and get to know some other local tribes ." Read full review: 15 nights in Africa; 13 on a Namibia trip

"Excellent throughout .

An amazing country to visit.

Suggestions to help us improve our trips or our service:
No - Can't think of any." Read full review: 11 nights in Africa; 9 on a Botswana safari

"We had a great time.

The Kwando camps are excellent.

Everyone did their best to help us have the best time.

We would thoroughly recommend Kwando and Expert Africa to all prospetive travellers.

Suggestions to help us improve our trips or our service:

The only suggestion is keep up the good work!!" Read full review: 10 nights in Africa; 8 on a Botswana safari

"trip was fantastic, trip of a lifetime" Read full review: 7 nights in Africa; 7 on a Zimbabwe safari

"Great trip overall even if a bit disappointed with a couple of camps.
Although there was quite a lot of driving and on gravel roads (2500 km approx) that gave a great insight into the geography of the country. We will return and get up to the Caprivi Strip next time. Wonderful people too with a great sense of humour" Read full review: 15 nights in Africa; 13 on a Namibia trip

"It was a very pleasant and comfortable safari experience. Service was impeccable, loved the social dining. Would gladly come back again." Read full review: 3 nights in Africa; 3 on a Botswana safari