Africa: Reviews from our travellers

"We have used Expert Africa for over 15 years now and never had to call on them to sort a problem whilst in Africa but the understanding of our problem with the car hire and speed of their response and action was first class - the right help when we needed it.

They were able to turn round a trip that was becoming problematic in to one that we will remember for many years.

That is why we keep using them !" Read full review: 23 nights in Africa; 22 on a Namibia trip

"Superb holiday overall.

Had some wildlife sightings we’d not experienced before but a little disappointed not to see more cheetah as this had been the focus for this trip.

However we appreciate that nothing is guaranteed and the other sightings made up for that." Read full review: 12 nights in Africa; 11 on a Kenya safari

"Our trip was a dream come true. It was clear from my first call to Expert Africa that you had a lot to offer.

You were smart listeners, patiently crafting a great trip that matched our best hopes." Read full review: 14 nights in Africa; 12 on a Tanzania safari

"We had an amazing trip.
Maruska understood our priorities and altered a couple of the lodges for us.
She found the perfect driver for us, who could not have looked after us more .
I really appreciated that we could add onto our schedule a trip to CCF . Overall as a company Expert Africa were easy to contact and willing to help. We felt we were valued customers.
And I don’t blame them for the fact I didn’t see a wild cheetah ! ( I am joking )

Suggestions to help us improve our trips or our service:
Not really - you offer enough information before booking to assess what the customer wants . Or start them thinking more about it . And for us you achieved that - especially the driver experience .
Thank you" Read full review: 11 nights in Africa; 11 on a Namibia trip

"Lovely trip would maybe spend more time in Ruaha" Read full review: 26 nights in Africa; 8 on a Tanzania safari

"Overall, this was a fabulous and thoroughly trip, and I could only have wished for more time to see and explore more of Namibia. (Almost) everything worked out smoothly; and all staff on the ground were working so hard to make my stay pleasant and memorable." Read full review: 16 nights in Africa; 16 on a Namibia trip

"We had a fabulous trip to Namibia.

Tracy did a first class job with the accommodation she recommended and was extremely helpful with the fuel situation in Etosha.

I would certainly use Expert Africa again and would not hesitate to recommend them.

Suggestions to help us improve our trips or our service:

Nothing to improve" Read full review: 17 nights in Africa; 16 on a Namibia trip

"The trip was amazing.

It was well balanced in terms of locations duration at each location and distance between locations.

The choice of hotels and activities was also excellent.

The documents were very well thought out, specially the wildlife survey." Read full review: 14 nights in Africa; 13 on a Namibia trip

"Quite simply the trip of a lifetime - our first proper safari and we loved everything about it.

Parita from Expert Africa gave brilliant advice in putting our trip together. We ended up spending more than we budgeted for, but it was worth it.

I don't know if we will ever be able to do anything like this again, but I hope we can!" Read full review: 16 nights in Africa; 10 on a Kenya safari

"Tom organised all aspects of our trip and he put together a wonderful itinerary balancing seeing the landscapes of Namibia with the wildlife viewing as we wanted.

He suggested a series of memorably good lodges and camps with sensible more basic options for when we simply needed a comfortable guesthouse for a night rather than luxury lodge. He discussed and booked a series of excellent activities for us and we kept in contact throughout the period up to the trip.

To demonstrate the great level of service. We managed to leave an ipad at Damaraland Camp and between the wonderful camp staff and Tom and his colleague Tracey's efforts and ingenuity they managed to organise its return to us back in London - this was definitely above and beyond!.

All in all it was a wonderful holiday, faultlessly organised and we would very highly recommend Expert Africa." Read full review: 16 nights in Africa; 13 on a Namibia trip