Africa: Reviews from our travellers

"We enjoyed it very much." Read full review: 6 nights in Africa; 6 on a Botswana safari

"We had a delay at the start of our trip when the BA flight had to return to London with engine trouble. This delay meant that we missed the SA flight from Johannesburg and the flight from Lusaka to Mfuwe. BA put us up in London and rebooked the SA portion for the following day and we very pleased with their response.

Eleanor kindly looked into getting us to Flatdogs but our friends who had arrived safely in Lusaka were able to arrange a private charter to Mfuwe for us with Sky Trails who we rate very highly.

We were delighted with the remainder of our trip and really enjoyed the two very different experiences at the camps. Cannot fault either place.

Suggestions to help us improve our trips or our service:

I honestly don't think so! It was very reassuring to be able to contact Expert Africa swiftly and for your attention. Although we managed to find a flight we appreciated your help. thanks to you all yet again. I do hope we will be back." Read full review: 6 nights in Africa; 6 on a Zambia safari

"Incredible, extraordinary, exciting, unbelievably memorable experience we will always cherish as a family!

Maruska did a fabulous job of getting it all together with not a great deal of time. She got back with us in a very timely manner which especially helped given the time constraints and the fact that we were dealing with 6 adults with different job schedules and on different continents.

She was professional and very knowledgeable.

We would definitely recommend Expert Africa and hope to come back to Botswana some day.

Suggestions to help us improve our trips or our service:

Had we started at Okuti we might have felt differently about the experience. It was so different from Tubu Tree. Obviously one has to work with availability but it might be good, if possible, to use a formula of the least desirable camp first. Being our first safari, we also were not anticipating such a big difference between the private and public reserve experiences. One positive consequence was that Okuti really made us appreciate our time at Tubu Tree and Labala and allowed us to see subtle differences which none the less made a huge difference in the atmosphere and experience." Read full review: 11 nights in Africa; 9 on a Botswana safari

"Having travelled the world extensively found our Namibia self drive tour with stunning scenery, Desserts, Remote Farms, Coastal Adventures, Game Reserves, Mounting Hiking, Roaming Wildlife and much more a truly magical experience not to be missed" Read full review: 16 nights in Africa; 13 on a Namibia trip

"Wonderful trip characterised by unique sights, smells and sounds in a series of fabulous environments. Many stand-out moments including the red dunes, the flight to Damaraland via Swarkopmund (sp?), the swamps of Okavango and the great people every where (notably at all of the camps). We loved the sense of optimism evident in Namibia and the ambition for the country to change from being an underdeveloped country today to becoming a developed nation by 2030!

Could'nt have been better! Well done Expert Africa! Simon and Niamh...Melbourne

Suggestions to help us improve our trips or our service:

None!" Read full review: 17 nights in Africa; 7 on a Namibia trip

"Had a wonderful trip and would definitely do it again." Read full review: 9 nights in Africa; 7 on a Botswana safari

"Overall our trip was excellent. Only glitches were a missing extra spare tire in Namibib and they guy in Livingstone who was to meet us ran off with another couple. Thanks to a great airport travel desk guy, he sorted it out and matched us with the person we needed.

The Expert Africa folks we dealt with were uniformly very good to excellent. There were some delays in feedback during the planning process which we noted but overall very good. Quick feedback during the planning process is critical to us as we are comparing ideas and proposals from more than one company and we need to hear from everyone.

For this trip we spoke to three different folks--Nick, Sabina and one other. Next time I would spend more time in conversation with each of them and would better understand our itinerary options. There is only so much I retain from web sites and travel books.

We also want to find places in Botswana with animals. That was the big surprise for this trip. Our East Africa trips have spoiled us and shaped our expectations for game viewing." Read full review: 15 nights in Africa; 6 on a Botswana safari

"Very good. Well organised with good transport arrangements, connections and choice of accommodation.

Johannesburg airport transfers were slow and tedious, unnecessarily bureaucratic with disinterested staff mostly. Will avoid this airport where possible in future.

Use of a 4x4 recommended for driving on gravel roads, with two spare tyres." Read full review: 10 nights in Africa; 7 on a Namibia trip

"After a few self inflicted disappointments last year we returned to our well tried formula on this trip and had the most wonderful holiday. As usual the Expert Africa input was impeccable and the new Mrs Green, aka Megan, excelled. At no point were we left wondering where, what or when and knew that had anything gone wrong it would be sorted.

Almost without exception all the managers, staff, guides and boatmen who looked after us went out of their way to ensure that we had the best possible experience. It worked and we saw pretty much all that the Delta has to offer in relative comfort and with excellent food - even if it is delivered 8 times a day!

Another triumph for Expert Africa and Wilderness. Thank you.

Suggestions to help us improve our trips or our service:

No. It aint broke so don't fix it!" Read full review: 14 nights in Africa; 10 on a Botswana safari

"We thoroughly enjoyed our trip. The advice and information from Expert Africa about the camps was spot on." Read full review: 6 nights in Africa; 6 on a Botswana safari