Africa: Reviews from our travellers

"This was the trip of a life time for me - a dream I've had since I was a kid [ I'm 65 ] I'm so glad I finally went ! my only real regret is that I should have stayed a month or more , instead of 21 days.

I limited myself , and my agent , by saying I wanted to keep the cost down . Big mistake ! In hindsight I would have gladly spent a bit more money on this epic adventure !Especially with the long flight [ I live in Hawaii ] I want to give my heat felt thanks , to my excellent agent Sabina , and Expert Africa for the outstanding , highly detailed planning . When it came time to figure out the timing for my Covid test , and two back to back border crossings , to Botswana and Zimbabwe, my head started spinning . plus all the reservations , rental car, multiple transfers etc. I could not have done it without her . I know that with the 12 hour time change , when my arrival time drew near , Sabina had to work after hours , to make all the last minute arraignments - she did it all , and made it look easy ! I normally wouldn't have filled out a form like this , but I had to - just try my best to show my appreciation .

It was a pleasure doing business with Sabina and I can't thank her enough I highly recommend Expert Africa - I have zero complaints .

Aloha from Hawaii - R

Suggestions to help us improve our trips or our service:

None at all" Read full review: 17 nights in Africa; 14 on a Namibia trip

"It took lots of planning and attention to details to pull this trip off in the later stages of the pandemic, assessing and managing potential risks, but I am so glad that I did so.

It was a fantastic trip originally planned for 2020, and ended up being a rare experience given the relatively small number of fellow travelers. This resulted in much more personal time and interaction with guides and camp staff, and with the small number of fellow travelers that one did encounter.

There were some offsets - fewer guests and vehicles about meant there were fewer "spotters" to share sightings, and so locating wildlife could be more challenging at times. With fewer guests, and guests dining in their own small bubbles; there was no communal dining and camaraderie with fellow travelers from around the world, which is a more common pleasure of the safari experience.

Expert Africa / Claire Scott did a great job throughout, with excellent information. attention to detail, and enormous patience. They have a great reputation in-country on the ground, based upon the feedback I got from both camps and operators, some of whom are competitors.

Suggestions to help us improve our trips or our service:

Keep up the good work!

Your web site has always been good, but you have made great improvements over the past couple of years and now it is excellent." Read full review: 16 nights in Africa; 6 on a Zambia safari

"Book as soon as possible to visit Botswana this year.

We were very torn about going or delaying our trip because of Covid but in the end there were so many Covid-related perks that we are so thrilled that we went ahead.

Most important, for people who enjoy privacy, each group had their own landrover and guide. It was special to just have my husband and myself on all of the game drives. Similarly for meals one has one's own table, although one can enjoy other guests around the fire for drinks in the evening and can also request a table with others.

We can't thank Tracy enough for being so patient as we went back and forth, but also encouraging us to go. She was outstanding in every way.

Suggestions to help us improve our trips or our service:

There is no way that Tracy could improve her service as it is outstanding. Thank you Tracy." Read full review: 22 nights in Africa; 7 on a South Africa trip

"This trip was a “bucket list trip” from me to my mom for her 70th birthday. We originally planned to go in June 2020, rescheduled to June 2021, and then finally to Sept 2021. It was worth the wait!

Truly a trip of a lifetime and I don’t think we could have had a better experience. All the properties we stayed at were great and all the staff at all the properties were just so kind, friendly and attentive. Personally I preferred the experience and the guides at the Nomad properties (Kuro and Lamai) just a touch more than at the Asilia property (Highlands), but all were great. I thought Nomad did a little bit better job of seeming more “connected” to the area. Lamai in particular just blew me away - the design, the location, the staff were all impeccable. I can’t wait to go back!

It was also pretty special to be there while the parks and properties were at low capacity - twice we were the only guests at the properties, and having our own vehicle and guide for the entirety of the trip was amazing. I’m already planning to go back with my husband in 2023, but I know it won’t be quite the same.

Things to know:

- definitely bring Dramamine or something for motion sickness - those small planes can be rough and we were with several people who had issues.

- You lose a whole day getting to the crater - the drive from the airstrip to the lodge area is 3 hours, the road is AWFUL (though apparently they’re fixing it), and due to the hours you can’t do a late afternoon/ evening drive at the parks.

- I’m not a photographer and know nothing about cameras but I rented a camera for the trip (Sony RX10) and it was some of the best money I spent." Read full review: 11 nights in Africa; 11 on a Tanzania safari

"My trip to South Africa went beyond any expectations, I really loved the country and is definitely a place I would go back.

Suggestions to help us improve our trips or our service:

I would recommend people to go to Johannesburg first and then end the trip in Cape Town, first because of the history, the scenario and because we buy more things in Cape Town/Franschhoek, so we don't have to carry them along to the other cities.

Other than that, the service is great and I have nothing to complain." Read full review: 14 nights in Africa; 3 on a South Africa trip

"The whole trip was amazing.

Sabina was very patient as we kept organizing and then reorganizing, including delaying a year because of Covid. Very knowledgeable and a lot of good advice.

I was a bit hesitant about driving alone (particularly after the rental car company's mandatory video), but the driving was easy and fun, and no problems.

Overall every lodge was great, the staff amazing and the country is stunning." Read full review: 17 nights in Africa; 17 on a Namibia trip

"We enjoyed Namibia, especially during Covid times when there are so few people.

One lodge, Ai Aiba was disappointing and felt “low end”- our travel consultant should have suggested a different place.

The other issue was with Etendeka and Tok Tokkie: my wife and I found the description quite misleading: there is nothing Luxury about Tok Tokkie, and it should have been presented as a camping trip with no tent. I believe that Etendeka is similar. Expert Africa should have made it very clear that conditions are very basic and that it can get freezing cold, windy and sandy at night and the bed is a very basic foldable one, and this was not conveyed to us clearly. While Mandulea was also not luxurious, it did have some basic comforts like light, real bed, shower and toilettes which worked well for us.

On the positive side, Onguma and Hoodia exceeded our expectations and were superb." Read full review: 19 nights in Africa; 15 on a Namibia trip

"Our first trip to Botswana was a life changing experience.

It all started off on the right foot with Tracy as our trip specialist. She totally understood what kind of experience we were hoping to get and provided us with options that in the end put together the most perfect itinerary. She also found us deals which helped us to maximize the value for our budget.

There was relaxation, adventure, and variety, and it was all down to the thought through details and logistics.

We did not have any issues at all on our trip and can't recommend Expert Africa enough." Read full review: 13 nights in Africa; 11 on a Botswana safari

"Our safari was truly a trip of a lifetime. My husband and I planned this trip as our honeymoon, and it was originally supposed to take place in Summer 2020. When Covid hit, the Expert Africa team made what seemed like a terrible stressful thing (changing our honeymoon plans) a breeze. I cannot speak enough to the professionalism of the Expert Africa team. They rescheduled our trip, and made doing so stress free.

This trip was planned to perfection, and the details all fell into place without a hitch. We are looking forward to planning future safari trips, and I know that I will be coming back to Expert Africa for the knowledge, skill, and genuine kindness we experienced while planning this one. You won't be disappointed if you plan your safari with Expert Africa!

Thank you Olivia for a perfectly planned trip and for giving us a honeymoon we will never forget. I blame you now for the fact that I'm already dreaming up the next opportunity for safari.

It was perfect. Thank you!

And sorry for doing this form over a year after our trip! It's been a crazy year." Read full review: 16 nights in Africa; 7 on a Tanzania safari

"I had the most wonderful time! It was a time of total de-stressing, relaxation, wonder and renewal of old friendships. All staff at the camps were vaccinated, and all guests that I spent any time with were too. Of course everything was outdoors, so I really didn't worry about covid very much.

Sightings were varied from camp to camp. I usually visit Zambia in June so I was particularly interested to see the carmine bee-eaters and other migrants as well as so many flowering trees.

This was my ninth visit to South Luangwa. I will continue to return to this fabulous park and all the friends I have made with guides and staff during that time. It is a magical place!" Read full review: 19 nights in Africa; 19 on a Zambia safari