Africa: Reviews from our travellers

"Our trip was amazing. Finally glad to travel as Covid postponed our 2020 trip.

After having reviewed the camps prior to booking, I was pretty certain that the itinerary provided was going to live up to my expectations.

Megan took over my booking after Richard Ball retired. She was as attentive as he was in getting the information needed prior to travel. Would recommend anyone use her if traveling to Botswana." Read full review: 9 nights in Africa; 9 on a Botswana safari

"We had the most amazing trip this summer for three key reasons:
1) Expert Africa,
2) Giving Back to Africa,
3) Enjoying the benefits of traveling during Covid.

First, Expert Africa, and in particular Maruska, helped us work through all the challenges that Covid 19 presented during planning. Our original trip was for 2020 so we had to deal with many flight changes and reworked our complicated itinerary several times. When planning for 2021 there were important details Maruska worked through for us regarding transitions between countries, all of which required covid testing and declaration documents etc. It was a little tricky because we were traveling to so many countries over just a couple of weeks, but with Expert Africa's help it all came together perfectly. Having Expert Africa people on the ground in each country understanding the situations and meeting us and smoothing the way at every step made it painless and very VIP. Everywhere we went in all countries the local people were very helpful and understanding.

Secondly, the locals who rely on tourism were so happy to see us that it made our trip that much more rewarding. We felt like we were giving back to them by supporting their important tourism industry all the while we got to experience a most amazing vacation.

And third, we were able to enjoy our sightseeing with limited other tourists which made it all absolutely exclusive and magical. Our transfers and flights were awesome because we had room to spread out. The number of guests at the hotels, lodges, safari camps was still low and again we were able to feel like we had the places nearly to ourselves which was very exclusive and lovely.

Everyone we came into contact with was vaccinated, as it is a regulation of the travel and tourism industry and so we were very safe from Covid and never worried.

This was an amazing trip two years in the planning and so we had very very high expectations that were not in any way dampened by covid details - in fact, we benefited by traveling now when we did. Our trip far exceeded our expectations." Read full review: 30 nights in Africa; 5 on a Seychelles holiday

"Such an enjoyable adventure. I find myself thinking of visiting Africa again. Thank you again during this time of Covid for a super trip!" Read full review: 16 nights in Africa; 16 on a Zambia safari

"I can’t imagine a better experience than the one we had. We are grateful to RPS, Shenton and Chiawa for giving us so many unforgettable moments, and to Megan for arranging and re-arranging everything so many times.

Deciding to travel so far during the pandemic was daunting, and we had so many questions and thought about postponing this trip again, especially as cases started to rise in Zambia. But now we are so happy that we went. It was truly the trip of a lifetime.

Testing and transiting were my biggest worries. But armed with a negative COVID test and vaccination card, everything was actually very easy. We had no problems transiting in Europe or Ethiopia, and going through the Zambia entry protocol took 15 minutes, and that included getting the visa on arrival. Getting the test in Lusaka was also extremely easy. The PCR test costs $95, and for a small fee ($30 per person), someone from the clinic will come to the hotel to do the swab, and then drop off the result and travel certificate the next day.

We couldn’t have felt safer while on safari, as every minute was spent essentially outdoors naturally socially distanced. All the guides had one shot of Astra Zeneca and most are getting their 2nd dose in July. The few other guests we did meet were all fully vaccinated, and all staff wore masks in camp. While in Lusaka we hunkered down at the gorgeous Latitude 15 hotel which had plenty of lovely outdoor spaces to relax, a nice restaurant, and strict COVID protocol.

So, for anyone reading this who is considering a trip to Zambia, I’d say go for it! The camps need our support, and you will have an amazing time." Read full review: 14 nights in Africa; 10 on a Zambia safari

"The trip as the whole was excellent, perfect organization, everything well prepared and on time, friendly and professional service." Read full review: 5 nights in Africa; 4 on a Rwanda safari

"More than 2 years ago someone in an African lodge recommended that we use a woman named Maruska from Expert Africa to help plan our first trip to Zambia. 2020 turned into 2021 and the changes and details which made this trip happen could not have been handled better. Patience and with professionalism and humour, Maruska pursued option after option to make this safari happen. We are so grateful.

And it was worth all the planning. Zambia was wonderful. The birds, the trees, the leopards, the huge number of hippo and crocodiles, the lodges, the people, the food! The Shoebills!! We have been on multiple safaris so the special Zebras, Wildebeest and Giraffe species were fascinating to us. Being almost the only guests in the lodges and parks was priceless. We enjoyed it so much we did not want to leave.

Oh, that is right, we almost did not get to leave. When Emirates suddenly cancelled our return flight from Lusaka in the middle of our trip that is when Expert Africa shone even brighter. Their great relationship with the lodge operators became apparent and with everyone's combined support we figured out an alternative routing, and testing, etc. and we made it home to Montana.

It was such a rewarding experience traveling in these challenging times and we felt so safe in the lodges that we are already planning another safari with Maruska's help for next month

Suggestions to help us improve our trips or our service: Was not clear of how to fill in the wildlife portion of this feedback. Was it number of elephants or sightings of groups of elephants? There you go, some feedback on the feedback. sign of the times!" Read full review: 20 nights in Africa; 16 on a Zambia safari

"The trip was definitely a wonderful experience. The guide was very good, and that is one of the most important parts of a trip like this.

Ngorongoro and Serengeti are two fantastic places, and we had the rare privilege of visiting with very little tourism, really feeling and breathing the place.

With my current experience, I will change the first part of the trip avoiding lake Manyara and the long transfer of the first day, and planning at least two safaris in the crater." Read full review: 6 nights in Africa; 5 on a Tanzania safari

"This trip was just fantastic and we would recommend it unreservedly to anyone.
The mobile safari was beyond amazing.

Maruska was also extremely helpful, responsive, and patient during the planning process even when our plans changed multiple times due to work schedules.

She also helped us to arrange COVID tests in Maun and gave great recommendations for places to stay in Maun. Thank you!!

Suggestions to help us improve our trips or our service:

Not really - it was all fantastic!" Read full review: 10 nights in Africa; 9 on a Botswana safari

"Although it took a lot of perseverence at home with all the paperwork, it was well worth the effort. I was impressed by the organisation and very impressed by the warm and friendly nature of the Botswana people. Everywhere they were so happy to see us and welcome-ing and hospitable. Nature is overwhelmingly beautiful and serene and quiet.
My only negative point is the new Jack's Camp. All the camps had the tapestry and furniture like a camp signature, but Jack"s Camp was too big, too overdone and above all too dark! I am sure that I would have preferred the old camp." Read full review: 15 nights in Africa; 13 on a Botswana safari

"An impressive journey in a strange period of time. Lots of hurdles to take, endless paperwork and testing but very worth it in the end.

The Botswana people were very happy to welcome us and thanked us multiple times for taking the effort to come to their country in these complicated times.

Once there everything ran smoothly; a well organized trip and a great combination of camps giving a complete picture of Botswana." Read full review: 15 nights in Africa; 13 on a Botswana safari