Africa: Reviews from our travellers

"We had a great time and would not hesitate to travel to Kenya again especially during Covid times. All of the lodges (in fact the whole country) take Covid seriously and have put in place the necessary safety measures. We felt very comfortable and safe. All of the lodges/ hotels are able to source Covid tests easily.

Richard was very helpful, as always, especially in these trying times when the holiday had to be cancelled once and then when one of our party got covid pre departure and had to miss half the trip. He was always on hand to help, even over the Christmas period." Read full review: 12 nights in Africa; 11 on a Kenya safari

"Best vacation and trip ever! Richard from Expert Africa planned the perfect trip! All aspects of the trip exceeded our expectations!

Suggestions to help us improve our trips or our service

Everything was perfect!" Read full review: 12 nights in Africa; 7 on a Kenya safari

"Wonderful trip made by the camp plus staff and the abundance of wildlife." Read full review: 16 nights in Africa; 13 on a Kenya safari

"Wonderful ! Only suggestion maybe it would have made sense to drive from JKIA to Laikipia in view of the inevitable layover time waiting for the plane from Wilson?

Also suggest that passengers book to take an authorised LFT kit with them to avoid last minute hassles with testing at the JKIA base. Also JKIA require proof of payment for the UK PCR test - the number on the Passenger locator form was not enough...!

The checkin queue for the 9.30 am KQ flight to London was chaos (and this is apparently always the case) - if one has the nerve go c. one hour ahead to avoid the madness of 9 prior flights and only 3 desks open!

Suggestions to help us improve our trips or our service:

I would happily rebook with you though I would prefer being able to book the international flights with EA rather than go elsewhere - particularly in Covid times." Read full review: 10 nights in Africa; 9 on a Kenya safari

"Our trip to Kenya was fantastic - Expert Africa and especially Richard were a major reason for that.

Richard has profound knowledge of the country and gave us excellent advice during the initial planning phase, but we truly came to appreciate his support when things went pear-shaped due to COVID just a few days before we were to depart. We were able to work with him to reconfigure our itinerary at the very last minute; Expert Africa processed our partial refund quickly and without a fuss.

It's when things go wrong that you really find out if you chose the right agent and clearly we did." Read full review: 4 nights in Africa; 4 on a Kenya safari

"Fabulous and extremely well advised by Claire who made sure we had a great trip.

Suggestions to help us improve our trips or our service:

On the last day I would next time spent my late afternoon/dinner at Talisman restaurant instead of the Four Points as it has more authenticity and character though Four Points is extremely convenient location wise." Read full review: 9 nights in Africa; 8 on a Kenya safari

"I left Canada November 24, 2021 for an amazing adventure in Botswana. Can you imagine what's happened since?? Omicron's emergence while I was in the bush, and in camps without cell service or wifi (normally a lovely digital detox), was certainly stressful and problematic.

Canada had left me with few options getting home. Even though Expert Africa had not booked my international flights, Megan worked with my boyfriend at home to try to navigate my changed travel. Wifi isn't an option at Kwando properties, but Expert Africa was able to send me messages at each camp. And I was invited to use the computer at Kwara should I need it. A big, big thank you to all who helped me get home. Although still in quarantine, I am reflecting on this most amazing trip with absolutely no regrets.

This is my second trip to Botswana, and second time with Kwando camps. I feel they are a perfect fit for me. Very nice, yet unpretentious. Focus is on wildlife experiences, and locations are second to none. The model of tracker and guide is not the norm, and is exactly what I am after.

Suggestions to help us improve our trips or our service:

No improvement needed" Read full review: 11 nights in Africa; 11 on a Botswana safari

"Botswana was as amazing as we had imagined...in this ongoing pandemic it was like coming alive again.

Our return to 11 nights in a UK quarantine hotel somewhat detracted from the overall experience but this was no reflection on Botswana or ExpertAfrica.

Maruska's knowledge and patience in planning an itinerary that we would enjoy was invaluable. But her assistance in dealing with the difficulties presented by the Omicron variant, reorganising plans for our return and reassuring our family, was truly appreciated and demonstrated her care and concern.

Many thanks!" Read full review: 10 nights in Africa; 7 on a Botswana safari

"This was a trip of a lifetime with the fantastic animal watching experiences, so our best ever safari trip. The private concessions with no more than two camps made a huge difference to the quality of the experience. Thoroughly recommend them both.

We had issues returning thanks to the UK Government, but the Splash camp did all they could do to support us and so did Tracy many thanks to her for the support throughout our challenges getting back home.

Kwando did not seem overly concerned with one case going missing at Jo'burg, so we left for Lagoon with just the one bag. We pushed and finally got the second back two days later. So always pack clothes for both travellers in separate cases, fortunately we did.

We felt COVID safe at both camps. The PCR testing on the airstrip went smoothly, for our return. The unexpected lateral flow testing we experienced at Nairobi was chaotic. The LFT at Maun was just an inconvenience in very hot conditions.

Suggestions to help us improve our trips or our service:

None that I can think of." Read full review: 8 nights in Africa; 6 on a Botswana safari

"Wonderful trip, felt very safe from Covid throughout. Don't wait!" Read full review: 14 nights in Africa; 11 on a Kenya safari