Africa: Reviews from our travellers

"As usual with Expert Africa every thing went like clockwork. We recommend you every time!

Only place I was not that happy with was Latitude 13 but not sure what other options there were to get a PCR test done even though we did not need it in the end." Read full review: 11 nights in Africa; 7 on a Malawi trip

"A truly outstanding trip - one of a lifetime.

We cannot thank Lucy (our Expert Africa advisor) enough. Lucy did a truly remarkable job in very trying circumstances - as we had to defer the trip three times due to Covid. She managed these deferrals in exemplary fashion with remarkable, patience, good humour, resilience and integrity .Her recommendations and guidance in choosing locations was perfect as she clearly listened to our views and we felt in safe hands throughout.

The attention to detail and communication was second to none.

Exemplary!" Read full review: 14 nights in Africa; 8 on a South Africa trip

"Everything was perfect from organization to the actual trip" Read full review: 5 nights in Africa; 4 on a Botswana safari

"I was really happy that finally I traveled to Mana Pools. I had to postpone this trip for 2 years and had to change my itinerary many times.

Covid-19 pandemic is going to be over soon and we are starting to get back our normal.

Thank you Claire, for being patient and supportive. I will plan my trip to African countries with Expert Africa again." Read full review: 10 nights in Africa; 7 on a Zimbabwe safari

"We could not be happier with our trip. The planning process went very smoothly. We received prompt and helpful replies to our email questions. Maruska was very informative and in addition to arranging most of out trip, she kindly and helpfully advised us on aspects of our trip that weren't booked by Expert Africa.

The camps all exceeded our expectations in every way, accommodations, food, activities. The transitions from one activity to another were flawless; there was always someone expecting us at the appropriate time and escorting us to the next flight or camp or activity.

We have travelled extensively in developing countries and this was the most stress free trip we have ever taken. It was pleasant, relaxing, and simply wonderful.

Though masks are not often used in Botswana, we never felt threatened by COVID. During our entire trip, we were almost never indoors with other people. During the one exception, our flights, the pilots wore masks and we were instructed do the same. Game drives were in open vehicles and all meals were served outdoors with the option of being nowhere near other diners.

We are confident that our risk was less on the trip than it would have been had we stayed home.

After a couple of days, we just stopped thinking about it." Read full review: 17 nights in Africa; 4 on a Botswana safari

"This was our second trip to Botswana with Expert Africa.

Despite our initial nervousness about this trip post- COVID, everything went extremely well. The advice and support provided by Tracy Lederer was invaluable in setting up our excellent itinerary. Whilst we knew that April/May are not the best times to see wildlife in Botswana, we were nevertheless able to see a wide variety of wildlife and birds during our trip, largely thanks to excellent guiding.

King’s Pool was a fantastic place to start as one would expect from a Wilderness Safaris camp. Kwara Camp was an excellent choice with a real focus on wildlife - we were very impressed with Kwando Safaris. Camp Kalahari was a very different and interesting place to finish - we had a wonderful experience there and would highly recommend it.

Overall the trip was amazing - it may have cost a lot of money but we will always treasure the experience.

Suggestions to help us improve our trips or our service:

No - we are very happy with everything done by Expert Africa. Thank you." Read full review: 13 nights in Africa; 11 on a Botswana safari

"We booked this trip in late 2019 and it was postponed twice.

Claire kept us informed, and kept up our hopes that trip would actually happen.
Our trust in Claire and Expert Africa was justified, and we had a wonderful trip. We are so glad we didn’t miss it!

We particularly liked the amazing landscapes in Namibia, and the contact we had with the local people at the lodges." Read full review: 15 nights in Africa; 15 on a Namibia trip

"Ultimately Expert Africa was helpful with two rebookings over the pandemic but they really made the first one troublesome, first telling me to pay balance and I would get a refund if I couldn't make it and then refusing to give me the refund!!!

Inevitably, when reviewing so many different things, one is bound to make some comparisons resulting in not everyone getting an “excellent” review. Plus, I completely lost track of any individual lodge’s pricing since I bought a package to start and then we had several years of adjustments. So, I wasn’t really rating based on “value”. For example, Otjimbondona really impressed us but it might have been crazy expensive!!

Overall, it was an excellent trip and I appreciated the variety of experience. The self drive portion was much easier than anticipated and it was great having that independence after the very prescribed Botswana portion. It was absolutely beautiful reaching the coast at Luderitz (and seafood!) after so much desert time." Read full review: 37 nights in Africa; 12 on a Namibia trip

"The entire trip was incredible, none of us wanted to go home. The planning was excellent and everything went flawlessly. The guides inNamibia and Botswana were excellent. It was wonderful being in these countries and meeting the people who are very happy to have tourists returning.

Maruska designed a trip for us that matched all of our goals. She was outstanding during the pandemic in rescheduling a couple of times and kept us informed of everything she was working on and changes. She is the best travel consultant we have ever worked with. She is timely and precise in her dealings with suppliers and companies in Africa. She was very responsive throughout the 3 years of planning. We highly recommend her. Thank you Maruska!" Read full review: 32 nights in Africa; 16 on a Namibia trip

"Excellent" Read full review: 38 nights in Africa; 8 on a Botswana safari