Africa: Reviews from our travellers

"Despite the problems we had with conencting flights and lost luggage ( many thanks to Chris and Lucy for their help on a Sunday - it was much appreciated)

We thoroughly enjoyed the holiday it was amazing to be on safari in the wet season - and it was not too wet!

Plus we had some amazing drives and sightings

Suggestions to help us improve our trips or our service:

none other than we already have our next safari booked with yourselves for Zambia in July/August" Read full review: 10 nights in Africa; 7 on a Botswana safari

"Overall this trip was excellent. With the addition of Valley it was exactly the same as we experienced in 2020, although the weather was noticeably wetter than two years ago. However that in no way diminished the experience of visiting the Maasai Mara.

We should mention the help provided by Richard Trillo in organising the trip. Richard was very helpful particularly when BA decided to drop our return flight at very short notice. He also was very patient with the myriad of requests from us regarding the documentation required by the Kenyan authorities which seemed almost to vary on a day to day basis. His help in ensuring that we met their requirements was much appreciated. Hopefully those days are numbered.

We have total confidence in Richard and EA in organising these trips for us.

We should make the point that the BA staff at Heathrow T5 were extremely well organised in terms of checking that our documentation met the Kenyan requirements. I'm not sure that the same could be said for their opposite numbers at JKIA.

Suggestions to help us improve our trips or our service:

The service that EA provides is exemplary, we do not see any room for improvement." Read full review: 12 nights in Africa; 11 on a Kenya safari

"As always, a very pleasant experience working with Expert Africa to get the best trip that we can.

I tend to know what i want from a trip and arrangements are made very quickly and very efficiently.

There is always plenty of advice to listen to and this helps knowing that your talking to actual experts that live and breath the destinations your looking at.

Its always good to catch up with Richard and he works very very hard to make your plans a reality.

I would highly recommended Expert Africa to anyone looking to book a trip to Africa, i know i wont be using anyone else.

Suggestions to help us improve our trips or our service:
There is nothing I can suggest to improve the Expert Africa service or suggestions to improve the trips i have booked through them.

It just works and it works so you have zero concerns from getting on the plane to getting to camp and all the ground service in-between, it all just works and that matters when you want to maximise your time on holiday and Expert Africa understand that and that's why they are so good at what they do.

Thanks Richard and Expert Africa for another wonderful trip and for all your time and effort in making this happen." Read full review: 9 nights in Africa; 7 on a Kenya safari

"Thank you for your assistance in creating this trip for me on short notice. I so enjoyed the camps and the areas that I visited since they were definitely different from my previous trips. I really appreciate you listening to my requests and arranging camps that met my criteria - most certainly the conservation part and assisting the surrounding the communities. Thank you Lyndsey.
I am sorry about the hiccup at the end of my trip. I was nervous about getting the test results back in time to get to the airport. As usual, the airport was a challenge - I stood in the line with KLM signage, and when I get to the checkin counter, they say I need to go to another counter, where the signs say, they are closed....
I walked up anyway and asked to be assisted, and luckily the gate person did so.....
Thank you again, and I expect to return in May - just giving you a heads up..... :)" Read full review: 11 nights in Africa; 11 on a Kenya safari

"It's an undoubted privilege to visit and experience the the Linyanti and Moremi wildlife areas and we loved every moment.

It's the Africa we love.

Suggestions to help us improve our trips or our service:

Cannot think anything to add." Read full review: 7 nights in Africa; 7 on a Botswana safari

"The trip overall was excellent. We have followed this itinerary before and it is always excellent.

We must mention the support offered by Richard Trillo. Richard is always helpful and on this occasion he was put to the test due to the documentation requirements for travel. He always offered timely and accurate advice and did so with a high degree of patience which was probably necessary at times. We have total confidence in Richard organising these trips for us.

We must point out that Heathrow airport was extremely well organised in terms of documentation etc. Nairobi airport was the opposite.

Suggestions to help us improve our trips or our service:

Not really." Read full review: 9 nights in Africa; 8 on a Kenya safari

"We really enjoyed our trip. Visiting Botswana in the rainy season was a more positive experience than some had suggested.

The arrangements made by Expert Africa all worked perfectly high was a boon, especially during this time when COVID has made travel a deal more complicated." Read full review: 7 nights in Africa; 7 on a Botswana safari

"Just thrilled to be back in Africa & on safari again after 2 years of Covid.

Very pleased with the advice we got about our trip (including when one of our original accommodation choices shut and we had to make a change), also got helpful & practical information about the various Covid rules & restrictions." Read full review: 12 nights in Africa; 11 on a Kenya safari

"This was booked as our honeymoon and was a fantastic trip with many once in a lifetime experiences.

Claire at Expert Africa was excellent at securing a room at giraffe manor for us, making enquiries with Kicheche, arranging PCR tests etc. This is the 2nd time I have used Expert Africa and will do so again.

As someone who has travelled in Africa many times over many years I tend to do my own research and know where I want to stay but I have spoken with other tourists who have really appreciated the advice they received from Expert Africa in putting together their own holidays and choosing the right place to stay for them." Read full review: 7 nights in Africa; 7 on a Kenya safari

"This trip was for our honeymoon and it was perfect!

I usually like to book holidays direct but going through Expert Africa was invaluable - the advice and the value for money very worth it.

The highlight was the safari and Naboisho camp was really something special. We saw everything we could have hoped for, ate fantastic food and had an amazing time. We then moved onto Kinondo Kwetu which is a lovely rustic boutique beach hotel. It’s a stunning setting, with 5* food and amazing staff. I’d highly recommend this trip and we really hope to do it again one day." Read full review: 14 nights in Africa; 13 on a Kenya safari