Zimbabwe: reviews from our travellers

"We all enjoyed it thoroughly and got a great insight into the country. Three nights at each place worked perfectly. 2 would be fine in Vic Falls and is enough in Bulawayo.

The trip was very varied and rounded so things like the connection to Mother Africa and the more cultural/historical dimension of Matobos made a perfect balance.

Suggestions to help us improve our trips or our service:

Not really, we were thoroughly satisfied." Read full review: 15 nights in Africa; 14 on a Zimbabwe safari

"It surpassed our expectations in every way. We couldn't have asked for more.

Suggestions to help us improve our trips or our service:

No suggestions; it was all perfect." Read full review: 8 nights in Africa; 3 on a Namibia trip

"We were really satisfied of our trip.

In Zimbabwe we found wonderful places, very friendly and reliable people, an attentive and personalized service.

Suggestions to help us improve our trips or our service:

We think you did a very good job. Next trip to Africa will be booked with you again!" Read full review: 12 nights in Africa; 12 on a Zimbabwe safari

"The trip overall was quite good. There were a few bumps, but they were resolved without too much trouble. I think the camps in South Luangwa were uniformly excellent, and I got good value for the time of year that I went (June). Lower Zambezi was excellent - I think this is a truly beautiful area for safari. Unfortunately, my game viewing was as good as I would hope, but I can't fault the camp or the guides for that. The river activities provide an great change of pace.

Suggestions to help us improve our trips or our service:

My only suggestion would be to perhaps provide an alternate way of contacting Expert Africa while traveling. Perhaps, a skype number? I mention this because I had to use my mobile phone to contact Expert Africa during my travel due to a misconnect at JNB, and the roaming charges and long distance charges can add up rather quickly. My mobile phone contract in the US charges me whether I send or receive unlike many European contracts, so I had to pay for every minute used. In retrospect, I probably should have asked to correspond via e-mail since I had free internet access in the South African Airways business class lounge.

Also, it was great that you provided me the contact information in your packet, but it would also be a good idea to provide instructions on who to call and when if anything should go wrong during the trip. It seems like you've got representatives covering all the time zones, but it would be good to identify particular numbers to call for problems." Read full review: 16 nights in Africa; 14 on a Zambia safari

"Our trip which combined visits to safari camps in Zambia and Zimbabwe was excellent!

This was our second trip to Africa using Expert Africa and we will not hesitate to use them again. Maruska was very helpful, and if she could not answer a specific question, she referred us to Chris. The Expert Africa team really tries to determine your interests and then suggests camps and experiences that will provide you with the best holiday possible!

Suggestions to help us improve our trips or our service:

I really can't think of anything. You guys know the countries and the camps. I especially appreciate that you are careful about trying to match a camp with a client, since we all bring slightly different expectations along with us." Read full review: 17 nights in Africa; 10 on a Zimbabwe safari

"great i would go back anytime everything worked out perfectly from transfer to camp to getting back

Suggestions to help us improve our trips or our service:

none" Read full review: 3 nights in Africa; 3 on a Zimbabwe safari

"The holiday of a life time. the trip was wonderful and even though our itinary was quite complex it all went like clockwork. No hitches . Lucy put together a great programme abd gave us some very valuable advice ." Read full review: 18 nights in Africa; 8 on a Botswana safari

"It was amazing !!! 6 weeks travelling through Africa with a 6 year old child is not everyone's ideal holiday but due to the perfect recommendations given by Maruska and the closeness with which she worked with my husband ensured we had a relatively hassle free, stress free, safe journey.

The travel book was also a great guide as it was up to date and relevant

We would (and have ) fully recommended your company and specifically Maruska to everyone we met !

Suggestions to help us improve our trips or our service:
None that we can think of" Read full review: 46 nights in Africa; 20 on a Namibia trip

"Trip as a whole lived up to expectations.

We had been a little worried about potential problems with the political situation.

At no time did we receive any thing but helpfulness and courtsey with our dealings with officials

Go now to Zimbabwe before it gets too busy! You will not regret it

Suggestions to help us improve our trips or our service:

I cannot think of anything at the moment" Read full review: 14 nights in Africa; 13 on a Zimbabwe safari

"We were overall very happy with the service from start to finish by Expert Africa and all the arranged accommodations and transfers. We would have had a terrible time planning the transfers ourselves and are thankful we used such a competent, knowledgeable booking agent. Maruska, our handling agent, was professional and prompt and very detailed. The only suggestion again would be for a heads-up on the activities & possible multiple visas at Victoria Falls.

We really enjoyed our trip, and while we planned out the basic areas we wanted to visit, ExpertAfrica was able to help us connect the dots and help make our trip that much better. The areas we visited were truly wonderful.

FYI, since we had a large party, all three children (two aged 7 and one aged 2.5) were able to attend the game drives at Sandibe because we had our own party and own vehicle. Our kids had a wonderful time and loved the safaris (as did we) and with all the smooth transfers, we were happy that everything went according to plan. (Also, children under 3 were free for activities that allowed children at Victoria Falls, which made our helicopter ride over the Falls slightly less $ painful!)

Suggestions to help us improve our trips or our service:

Tipping policies are still a bit of a mystery for us, as there is always a great variable involved as far as how the service was. I'm not sure if guidelines for each area of travel is feasible, but it would be helpful to find out what other visitors tipped." Read full review: 5 nights in Africa; 3 on a Botswana safari