Reviews of trips to Stone Town

"We are very happy with our experience. Lyndsey was very helpful all times, thanks for your help." Read full review: 13 nights in Africa; 8 on a Tanzania safari

"We had a brilliant trip to Tanzania, with a great variety of scenery, wildlife and culture.

We appreciated the gentle encouragement to go to 2 separate safari parks as we had been put off visiting Ruaha by the extra cost, but it was worth every penny. The contrast in environment and scenery between Selous and Ruaha was particularly marked during our visit as the rains had come early in Selous but yet to arrive in Ruaha. We hadn't realised quite how striking the differences between the 2 parks and wildlife were. We appreciated that Olivia didn't pressurise us to book a more expensive holiday but we would recommend highlighting these differences explicitly to future customers.

The variety of walking, boat and driven safari was brilliant, with expert guides and drivers able to find/spot wildlife and share insights about every species. Sharing these experiences each night at the communal dining areas was lovely too.

The guidebook sent to us before the trip was a really useful extra and we used it to book a recommended eco-tour to Jambiani village as an extra. The leather travel wallet has a lovely construction but could do with being a tiny bit larger (just an extra centimetre?) to accommodate the A4 documents sent out before the holiday.

The camps, hotels and transfers all worked seamlessly - there were no niggles beyond a minor adventure with an aircraft stuck in the mud at an airstrip after overnight rain. We felt very well looked after at each destination and extend our thanks to every member of the teams for making our holiday so memorable." Read full review: 15 nights in Africa; 7 on a Tanzania safari

"We had a wonderful trip with many momentous adventures but quite a lot more tedious jeep rides than we had bargained for, especially in the Kenya portion where the distances between camps was several hours on washed out roads only to find out when we arrived that the next activity would be a jeep ride! This was disappointing as I had been quite clear that that what I was exactly what I was trying to avoid.

The biggest issue was that Olivia had not made clear to me the consequences of the rainy season. I thought it just meant that it would rain a bit during the day and we would get wet, something I don't care about. What it really meant is that the bush would be so green and thick that animals would be extremely hard to see, that water would be so readily available everywhere that animals would be widely dispersed across hundreds of thousands of acres, and therefore hard to find, that the bugs would be fierce. and that the normally rough, bumpy roads would be so deeply rutted and washed out hat driving was bone crushing. And, as I noted in my comments about Sarara, some activities such as the Singing Wells, were not possible. No one can control the weather but if I had known what the rainy season was really like I don't think I would have taken the chance of traveling in the shoulder season. Since we were the only guests at a number of places, i felt everybody else had gotten the memo except us!

Also, some of the logistics could have been worked out better. Though the three Samburu camps look equidistant on a map, in fact it made no sense to go to Saruni Rhino last instead of Sarani Samburu, which is quite close to the airstrip.By going there last, it added another 2 and a half hour jeep trip on washed out roads to get back to the airstrip we had just come from two days earlier.

Finally, we were never told that the trip from Saruni Rhino to Plantation Lodge would be over 10 hours. We were shocked to discover on arrival at Kilamijaro that our jeep ride was over 4 hours. I can't believe there was not a scheduled or even charter flight from Kili to Manyara. In any event, no one told us about the length of the trip and we had no food from 8 AM till 6:30 PM expect for the driver's small pack of Pringles. I expected better attention to logistics.

With the exception of Stone Town, all the places we stayed were great. I just wish we had done the trip a different year when we could have done it at the right time." Read full review: 20 nights in Africa; 7 on a Kenya safari

"We had a wonderful trip thanks to the fantastic support of Jessica Plumb. She continually went above and beyond in every aspect of our trip from negotiating upgrades to arranging for great local guides and transport. She was truly a joy to work with and we will recommend Jessica and Expert Africa to anyone who is interested in visiting this great continent.

All of our camps, guides, hotels and transport were wonderful. Thank you Jessica and Expert Africa!" Read full review: 17 nights in Africa; 9 on a Tanzania safari

"This trip to Tanzania for a safari followed by time relaxing on Zanzibar, was a long-planned trip for my brother and I, and our wives. My wife and I had previous experience of safaris, but my brother did not, so I felt the pressure of "getting it right". We decided to plan it with Expert Africa following a previous very successful trip planned with their help, and I am delighted we made that decision. A meeting with Expert Africa's Olivia helped her to perfectly judge our requirements, and the result was a highly successful holiday that exceeded all our expectations." Read full review: 15 nights in Africa; 8 on a Tanzania safari

"All went to clockwork, thank you.

One small comment was the times on our itinerary were different to Fisherman’s Tours. As such I thought they were late so rang the number on the itinerary for them to check someone was coming. They did arrive 5-10 minutes later, which was just before 6.30am, the time they had down. We were expecting them at 6am.

They did give us their itinerary with the times, down, but I hadn’t read it prior to the pick up.

The driver informed me I had phoned the general manager of Fisherman’s Tours, not the local office! Perhaps it would be worth checking the numbers on your itinerary which is where I got the number from.

Similarly the pick up from Qambani, was at 5am, not 5.30am as on our itinerary.

Suggestions to help us improve our trips or our service:

We thoroughly enjoyed our trip, thank you for the organisation and recommendations. The service was excellent, and everything went fine.
Our only struggle, was with tipping, who and how much ! and not having local currency when we arrived. The porters at Zanzibar are quick to strike on the poor inexperienced traveller!!

We took advice from the Siwandu manager, (who was overall excellent) re tipping the staff, but I probably hadn’t read your comments carefully enough. I think we ended up tipping $4-500 dollars over the trip, which I hadn’t really been expecting, so I guess it would help to give a ball park figure to the client initially.

Thank you Chris for spending so long on the phone with me and Lyndsey for putting it all together." Read full review: 16 nights in Africa; 8 on a Tanzania safari

"Glorious trip to Kenya and Tanzania, our first visit to those countries. Having travelled in Africa extensively before, the punctuality and efficiency of collections etc was impressive. We thoroughly enjoyed the insight into local culture and the safari opportunities were stunning. All guides very kind and friendly, always keen to please.

Our limited constructive feedback as follows: All camps provided toiletries and washing powder, so no need to bring. Camps advertising laundry services still did not wash underwear (male or female), nor handkerchiefs. Drive to Il Ngwesi from Wilson airport was interesting, but ended up as quite an odyssey as driver did not know the way through Lewa Conservancy to the camp. As no signs available, this ended up as an additional 2 hours of desperately trying to find the camp before dark. All good in the end, but maybe check drivers know their destination before setting off." Read full review: 21 nights in Africa; 13 on a Kenya safari

"Our trip as a whole was wonderful. I kept joking that I was worried something would go wrong - but nothing did (much to my relief)! It can feel like you have a lot riding on a big trip like a honeymoon, and we were keen to travel somewhere that neither of us had been before.

Overall, everything was seamless, from flights to transfers to the lodges / hotels / resorts themselves. For the most part, everyone we interacted with on the trip was warm, friendly, and eager to help.

Olivia was great - from initial enquiry to the final booking, she was responsive and clearly very knowledgeable about travelling to Tanzania. She managed to accommodate and re-work our itinerary/quote a few times as our dates changed due to work obligations, but managed to find something that worked within our budget and timeframe. We booked our external flights ourselves, but only because we had air miles available to utilize.

The trip was a great mix of safari / wildlife, short city break with some history, and beach holiday." Read full review: 11 nights in Africa; 5 on a Zanzibar holiday

"This trip was wonderful. It came about because our eldest son was working in Dar Es Salaam. But we had already used Expert Africa in the past to take our three sons to Namibia. That had been the best family holiday for us. We felt we must use Expert Africa again. I can only say that I am indebted to the knowledge of Lyndsey Marris, and the fact that Expert Africa listens, wants to know what we are looking for, what kind of budget do we have, and then makes carefully thought out suggestions. Lyndsey was so good. Absolutely excellent.

The trip was in every way memorable. Each place we stayed at was great. Lyndsey had provided us with a spot on itinerary. I feel with Expert Africa we are privileged to have people who care about Africa, and who really know it. I wouldn't hesitate to recommend the company. I wish we could return to Africa in the future, but not sure when!

As someone who has lived in Africa and whose work a long time ago(!) was dealing with books for Africa, I feel passionately about it, and two of our three sons have lived there. Chris's books are the best, without a shadow of a doubt. The Zanzibar book is full of rich detail and I left it with Jasper to keep as he is still out in Dar. It is a superb book.

Having time with Jasper in the Selous and on Zanzibar was incredibly special. We will not forget it. Jasper was blown away by the Selous in particular. Thank you, Expert Africa. Our youngest son lived in Botswana; one day I hope to get there, but for now, from the bottom of our hearts, thank-you." Read full review: 14 nights in Africa; 7 on a Zanzibar holiday

"Our trip was a truly fantastic and we would highly recommend it and Expert Africa to others.

The itinerary worked very well for us. We were met as we were told we would be - in each place and on time.

The choices of accommodation were spectacular, as was the food and service.

And the animals did not disappoint!

Suggestions to help us improve our trips or our service:

We would highly recommend Expert Africa. Our dealings with Maruska made our life so much better and she put together a marvellous plan." Read full review: 15 nights in Africa; 9 on a Tanzania safari