"It had been about nine years since we were last in Southern Africa and we had the pleasurable task of introducing some members of my family to this wonderful part of the world for the first time. It was a bit of a challenge to chart a course of safaris and 'chill-out' in the Cape when you have a combination of first-timers and a couple of 'old lags' to keep happy.

With the patient and knowledgeable Tracy at Expert Africa to help with suggestions and alternatives, I found the task was not as daunting as it might have been even when some members threw a bit of a curve ball at the end of the process, an eventuality that Tracy handled with professional grace and efficiency.

My partner and I have been clients of Expert Africa since Sunvil brought Chris in to broaden its product range. This he has delivered with peerless professionalism and has built a knowledgeable and very competent team over the years who, in this client's opinion, provide the best service available in the UK. Well done all and thanks to Tracy again." Read full review: 16 nights in Africa; 6 on a Botswana safari

"Seeing that this was something of an instant arrangement, Claire worked miracles and came up with the perfect hotels and a perfect route. We started with the splendour of Grootbos and the whales and finished with the spectacular views of Long Beach and more whales!

Because of South Africa's bad press, we were a little concerned, but at no point did we feel unsafe. Everyone we met was very proud of their country and deservedly so. At times we had to remind ourselves we were not in the Home Counties; it was so well-kempt, smooth running and friendly. The quality of hotels, restaurants, tourist attractions and shops is very high. Everyone strives to give the best service possible. The political issues that we hear about are evident, but not defining of a country which is looking forwards not back.

It was a great trip, wonderful hotels, beautiful scenery and welcoming people. We would happily recommend a visit to anyone else.

Suggestions to help us improve our trips or our service:

Our second excellent trip with Expert Africa and I really do not see how your service could be improved (Just a minor point - a better map would have helped our travels!)" Read full review: 17 nights in Africa; 17 on a South Africa trip

"We had a great time even though we both had flu!!!

We enjoyed the different character of the lodges, this was our second time with Expert Africa in South Africa and you have taken us to Namibia as well
For us the treats were Bushmans Kloof and Kwandwe and we love Cape Town. We were happier in town than out at Camps Bay.

We'd lile a CapeTown/Kwandwe/somewhere else holiday next time - I was looking at your brochure in secret today!

so Thank You Tracy and all the staff in South Africa (apart from the misery at De Hoop) We had a fantastic time
x x x xx

Suggestions to help us improve our trips or our service:

Please include the rest of S Africa one of these days" Read full review: 18 nights in Africa; 18 on a South Africa trip

"We really enjoyed the trip and were very impressed with what we experienced in South Africa.

A good balance between sightseeing, wildlife, wining & dining, safari and walking." Read full review: 42 nights in Africa; 34 on a South Africa trip

"First of all we must complement Expert Africa for helping us choose where to go and where to stay, we have had a fantastic time, so many memories . . . .

Everything worked like clockwork - flights, transfers and car hire.

A bonus was being able to dip out of the programme to stay with my sister for a couple of days.

Each element of the holiday - Victoria Falls, Okavango Delta, the Cape were all different but enjoyable in their own way.

One thing that worked particularly well was to have the leisurely stop at Victoria Falls at the beginning of the holiday, and the leisurely shopping stop in Cape Town at the end." Read full review: 20 nights in Africa; 10 on a South Africa trip

"I can't believe that a trip this complex went off without a hitch.

Expert Africa really knows their stuff and made great recommendations. Thanks, Tracy!" Read full review: 17 nights in Africa; 4 on a South Africa trip

"Overall our trip was excellent. Only glitches were a missing extra spare tire in Namibib and they guy in Livingstone who was to meet us ran off with another couple. Thanks to a great airport travel desk guy, he sorted it out and matched us with the person we needed.

The Expert Africa folks we dealt with were uniformly very good to excellent. There were some delays in feedback during the planning process which we noted but overall very good. Quick feedback during the planning process is critical to us as we are comparing ideas and proposals from more than one company and we need to hear from everyone.

For this trip we spoke to three different folks--Nick, Sabina and one other. Next time I would spend more time in conversation with each of them and would better understand our itinerary options. There is only so much I retain from web sites and travel books.

We also want to find places in Botswana with animals. That was the big surprise for this trip. Our East Africa trips have spoiled us and shaped our expectations for game viewing." Read full review: 15 nights in Africa; 6 on a Botswana safari

"Another great trip arranged by Expert Africa.

To improve things if we did a week again, we'd stay in just one place for the first 2 nights, not 2 as we did this time. It was just a little rushed" Read full review: 7 nights in Africa; 6 on a South Africa trip

"Excellent second trip to Namibia where we explored north of Windhoek, covering Etosha and Damaraland. Our previous visit was south of Windhoek to Kalahari, Fish River Canyon and Sossusvlei. Both were equally fabulous for scenery and animals.

It was brilliant seeing the wildlife at the waterholes in Etosha from our car and also at the waterholes in the various lodges we stayed in. The service everywhere in Namibia was excellent and very friendly.

No wonder Namibia has featured strongly for a number of years in the world's top ten countries to visit by readers of the Wanderlust travel magazine.

The garden route in South Africa, following Namibia, was a little tame and too touristy in comparison although it was great seeing whales in the bay at Hermanus. The food and wine in S.A. is extremely good and cheap in comparison to the UK.

Suggestions to help us improve our trips or our service:

My husband thinks I should be paid for completing this feedback! It was a bit time consuming due to the number of lodges we stayed in over a three week period - it becomes a job to remember them all clearly.

Having said that the trip was brilliantly organised by Gwynneth and we will be contacting her again for our next trip in a couple of years time." Read full review: 22 nights in Africa; 12 on a Namibia trip

"fantastic" Read full review: 29 nights in Africa; 12 on a Botswana safari