"Our trip as a whole was superb, from the initial contact with Sabina, to our arrival home.

We had enjoyed our visit so much 2 years ago, that we wanted to return, and see more. this could well have been an anti climax, but fortunately it wasn't. None of us have any regrets.

We noticed the effect of no rain for more that 2 years, very little greenery anywhere.

The unmade roads were in a bad condition, which we were told was due to the increase in large tourist transports.

The people, the accommodation and the food were as wonderful as we expected. Thank you Sabina for putting such a great trip together for us.

Suggestions to help us improve our trips or our service:

A little caution is required when driving from Dolomite to Okaukuejo, especially in a 2x4 car. We were warned, by a frequent visitor, of very deep tyre ruts, at the start of the most direct route. We took the slightly longer southerly route (an extra12 Kms), which was fine.
We were also warned of the extremely large Anteater holes in the roads, some were 2 feet wide & 18 inches deep. Many could be seen, if driving at a sensible speed, as they had pile of earth beside them, but others were not visible until nearly on them! They need to be avoided, or the car would get stuck, and you could do serious damage!

There were none east of Okaukuejo." Read full review: 30 nights in Africa; 24 on a Namibia trip

"We were impressed with the selection of accommodation and help and organisation from Expert Africa. Have highly recommended them to other potential traveller as a knowledgeable and most helpful travel agent with a sound knowledge of recommendations in visiting the area.
Suggested additional tours were excellent

Thank you very much.

We thoroughly enjoyed working with your professional service

Suggestions to help us improve our trips or our service:

Would further suggest that you recommend your clients take the flight over Sossusvlei and the morning drive arranged by the Lodge to Sossusvlei itself. Both these activities were excellent and most enjoyable." Read full review: 15 nights in Africa; 14 on a Namibia trip

"It was a great experience. Drove almost 5,000km with no punctures in 2WD SUV.

The planning and booking were made an easy experience with excellent first hand knowledge which was so helpful.

The Namibia Guide book was the most useful we have ever had with so much useful detail.......perhaps it should be suggested to help planning as there is so much useful info.

10/10 to Expert Africa

Suggestions to help us improve our trips or our service:

Not really." Read full review: 18 nights in Africa; 17 on a Namibia trip

"Re car hire with Budget; they no longer require copy passport or drivers licence. In addition the CT office is not familiar with the form at at the back of your handbook to be signed by them on the return of the car. I think it is essential and they need to be encouraged to get used to this practise.

Suggestions to help us improve our trips or our service:

No thanks unless you can persuade B.A to let you use your client,s air miles!" Read full review: 21 nights in Africa; 13 on a South Africa trip

"We are very happy with most of the services and suggestions provided by Expert Africa. The lodge choices were excellent overall. We were also very happy that we decided to follow the recommendation of renting a 4x4. It made the driving much more comfortable and worry-free. Gwynn was a pleasure to work with. She is obviously very knowledgeable and passionate about her home country. The map provided was perfect! We had no problems at all driving ourselves.

I do have to mention two small bumps throughout the process. The first was a problem with the bank transfer from the US. Even though it is clearly explained in the instructions, I wish someone would have made it stand out. There are pages and pages of instructions to read and things are easily overlooked. It would be great if you could have a small list of highlights, including payment instructions. We ended spending over USD$300 to correct the bank transaction problem.

I was also disappointed about our lodging arrangements in the Kalahari. When we first discussed the lodging we were told that we were going to have to stay each one of the three nights at different places because everything was booked. To our surprise, when we arrived in Mata Mata and called !Xaus we were told that they had plenty of rooms available. They told us that they had availability when Expert Africa made our reservations. We ended up losing our entire payment for our night at Mata Mata Rest Camp which was not pleasant." Read full review: 20 nights in Africa; 11 on a Namibia trip

"WONDERFUL. A really great holiday over three weeks, NWR will not spoil it, a blip on the trip.

We would recommend a larger car than a Toyota Aygo, even though everyone said it could and indeed it did see us through the journey, a 4X4 with higher ground clearance and sand road capability would have been very desirable. With a small car, we were scraping gravel a lot of the time.

Cape Town, Primi Royal Boutique at Camps Bay, highly recommended as an option.

We stayed at some lovely locations and met some wonderful people as chosen by Expert Africa, thank you and well done.

Suggestions to help us improve our trips or our service:

None, you're doing a great job, keep at it." Read full review: 22 nights in Africa; 12 on a Namibia trip

"I can't find enough superlatives to describe the overall experience of the trip (despite the few difficulties listed in the wider feedback). In fact, even the tyre problems, listed at the begining of the document, were a part of the overall experience and have now become a signifiicant part of the 'adventure' and of the telling.

This was very well organised and the accomodation excellent. I can't thank Sabina enough.

A great trip though hard work at times. Deffinitely not a holiday for those with poolside inclinations but what an adventure.

Suggestions to help us improve our trips or our service:

Some additional recomendations for any one doing a similar trip at this time i.e probably wanting to see the flowers. Don't miss out a trip round the cape for wild protea. Don't miss out Kirstenbosch. On the journey north take the coast road from Cape Town and take in the West Coast National Park with the Postberg reserve. The flowers are stunning and there are also game and bird viewings to be had. The coast road is good with good tarmac. Make sure your car has a ZA sticker on the back as the Namibian police at the Orange river border will threaten to fine you if you don't get one put on at the service station just after the border.

As soon as you get into Namibia go to the service station anyway and get your type pressures checked and deflated to about 1.80 - 2.00Atm for the gravel roads or you risk having punctures." Read full review: 23 nights in Africa; 15 on a Namibia trip

"Great trip with lots of good memories." Read full review: 21 nights in Africa; 13 on a Namibia trip

"we really appreciate the approach of expert africa in allowing us the freedom to outline our wishes and make individual arrangements as needed but can rely 100% on your expertise in arranging venues and other aspects so efficiently. We like the personal touch and feel we know you well!

Gwyneth was able to help us when we had a problem with vehicle hire (see below) this was timely and efficient!

We have often recommended your services and have no hesitation whatsoever in planning to 'use'you for our next trip which is already formulating in our minds!

We also appreciate the extra information and notes, additional items you supply

The comprehensive feedback is appreciated as we know you continually monitor and check on venues and arrangements

Suggestions to help us improve our trips or our service:

Please don't relax your careful 'quality control' which makes you such a reliable company and such good value for money!

Our only suggestion is that for (the presumably small number) guests who wish as we did to make driving part of our holiday and who want 4x4 vehicles you consider linking to one of the specialist 4x4 suppliers. Budget SA really did not come 'up to the mark ' in this respect.

They advertise 4x4 vehicles but then do not supply as expected...in our case we effectively were provided with a 'bakkie' from the truck hire division The trouble with this is they are not on site at the airport and when we had a problem with the vehicle allocated we had to await the truck hire manager to arrive and as you know he then was not very helpful in allowing an alternative vehicle!

Also the idea that vehicles for use in Namibia should have a double fuel tank was completely denied by both the car hire staff and the truck division manager (despite what I think is a statement on their website)" Read full review: 15 nights in Africa; 5 on a Namibia trip

"Our itinerary was based on Expert Africa's innovative and well thought-out Black Wildebeeste holiday menu. The latter was modified to accommodate two nights in Hermanus, by cutting a night each at Cape Town and Clanwilliam. There was also a detour through Etosha West - achieved by switching one of the suggested three nights at Okaukuejo to Dolomite Camp. These adjustments proved to work very well for us.

The timing - late August to mid-September - was, we thought, perfect. There was spectacular whale-watching in Hermanus and we were able to visit the idyllic Postberg Nature Reserve (within the West Coast National Park), which is open only during the short spring-flower season. Temperatures generally were pleasant (though one needs to be prepared for cold spells - and rain interludes in the Cape) and the dry season in Etosha made for excellent game (but zero mosquito) viewing.

We suffered thefts on two occasions - one involving a hotel room safe in South Africa and the other a car break-in with damage, near Walvis Bay. These incidents (and their fall-out) dampened our spirits temporarily, but were outweighed by the pleasures experienced on each and every day. Overall, this trip ranks as one of our most enjoyable holidays in years of travelling." Read full review: 20 nights in Africa; 12 on a Namibia trip