"This was our "trip of a lifetime." All of the arrangements and advice from Tracy Lederer were excellent. Tracy worked with me by email and phone to plan a unique arrangement to bring our five family members from the USA, Namibia and Mozambique together for this trip. She was extremely patient, and answered my questions even when asked several times.

The voucher system for the lodgings worked well, and I was happy not to have to rely on using a credit card at each location.

I wish I had known the time it would take to travel between each location ahead of time, and possibly have spent three nights at some locations such as Etosha. There were several long driving days.

There was the unfortunate DHL incident, where my vouchers and maps did not arrive before our trip. Tracy scanned and sent our vouchers and some maps by email. The partner organization in Windhoek met us and gave us the Namibian maps and were a great help. This was the only problem we had - which was easily overcome.

Thank you very much for everything. It was an amazing trip that we will be talking about for a long time." Read full review: 18 nights in Africa; 8 on a Namibia trip

"Wonderful. SA was lovely but Namibia was just stunning. Scenery was amazing, wildlife abundant, roads empty and the people very friendly. Easy paced holiday allowing us to do as much or as little as we wanted. Drove over 2,500 miles but barely noticed it! Thank you so much for the excellent itinerary.

Suggestions to help us improve our trips or our service:

Warn travellers about the chaos at Joburg airport!! Do not book people onto internal connecting flights that leave within 2 hours of initial arrival." Read full review: 20 nights in Africa; 12 on a Namibia trip

"Our holiday was in two parts. The Kgalagadi in September will not be to everyone's taste as it is by no means a luxury holiday. It takes good advanced planning to make sure you are properly stocked up with water and other essentials before you set out from Upington. Your diet could be limited to red meat on the braai but don't let this put you off. This is a holiday for those who value the traditional south african safari experience.

From the Kgalagadi we travelled through Namakwaland at wildflower time. So lucky, as there are only a few weeks in the year when the desert blossoms. It is unforgettable.

Suggestions to help us improve our trips or our service:
I value the fact that you allow me to book my own flights and my car hire." Read full review: 17 nights in Africa; 13 on a South Africa trip

"When we booked the trip we had already made our own arrangements for international flights and for 6 nights in three wilderness camps ( Kieliekrankie; Kalahari Tented; Bitterpan) in the Kgalagadi NP. All of the camps offer a great experience but on reflection one night at Bitterpan would be sufficient. Also worth noting that the drive to the camp has one or two dune challenges!

This was our second visit to the park and we thoroughly enjoyed our 12 nights with some great game viewing interspersed with some very quite days!
If in the region the Fish Canyon is well worth a visit for 2/3 nights. We were also very fortunate to arrive back in Springbok to witness the flowers which again was highly enjoyable.

Overall a great experience." Read full review: 20 nights in Africa; 10 on a South Africa trip

"We thought it was very good value for money.
Staff at airports, hotels, restaurant, everywhere were excellent. Very friendly, very helpful.
Food quality exceeded our expectations.
Good variety of foods available.
Very varied landscape and activities with the choices we made, so no time to get bored.
Packing not so easy with temps from 34degC to 2degC
Very pleased we took our GPS, less stressful, no music in the car is the biggest negative. Radio stations are boring or not in English.
Main reason to travel at this time of year was to see Namaqualand in flower, it was spectacular.

Suggestions to help us improve our trips or our service:

No. In my case I knew what I wanted so Tracy made it work." Read full review: 34 nights in Africa; 12 on a South Africa trip

"Very good holiday. As it was a trip to the unknown we needed assurance on safety etc. 4wd drive essential. The double cab pickup we had was ideal. Small car option with 4wd not good enough. We had to help someone stuck in the riverbed.

Would have been helpful to have had stopping points on journey pointed out eg petrified Forest. Was very glad not to have stayed at Ludderitz ( did you recommend Nest Hotel ?)

2 failed card payments gone through bank although failed at the time at Fish River Lodge, so paid cash. Will try to recover through credit card company or will be back to you" Read full review: 24 nights in Africa; 17 on a Namibia trip

"We have been to sub-Sahara Africa fourteen times now, althogh not always to South Africa and not always with Expert Africa. This was another good trip with good sightseeing, game viewing, food and wine. An extra night would have been useful at some venues, but we had to cope with a fixed time slot.

Africa is an incurable disease - we will be back for more." Read full review: 16 nights in Africa; 13 on a South Africa trip

"we planned this as a special experience and we got what we expected!

Suggestions to help us improve our trips or our service:

we really appreciate the flexibility that you show in allowing us to plan our own holiday yet drawing on your expert knowledge to advise and facilitate. This is a truly winning combination!" Read full review: 23 nights in Africa; 18 on a South Africa trip

"This was a second holiday booked with Expert Africa. For the first trip they were excellent, but this time not so good. Three comments -
1. this second trip was across two countries and Expert Africa staff seem organised by country. I was passed from one person to another and initially nobody seemed responsible for the whole trip
2. lack of answers to e-mails. On a couple of occasions I gave up waiting and had to phone
3. I booked 10 months in advance and even that far out some lodges were already fully booked. We were wait listed. A month before departure I contacted Expert Africa to make a final check of our wait list status and was somewhat surprised to find that in 10 months Expert Africa had not followed up on the bookings. By lucky chance only, we eventually got our first choice lodges, but only because I followed up" Read full review: 15 nights in Africa; 8 on a Namibia trip

"Our trip as a whole was superb, from the initial contact with Sabina, to our arrival home.

We had enjoyed our visit so much 2 years ago, that we wanted to return, and see more. this could well have been an anti climax, but fortunately it wasn't. None of us have any regrets.

We noticed the effect of no rain for more that 2 years, very little greenery anywhere.

The unmade roads were in a bad condition, which we were told was due to the increase in large tourist transports.

The people, the accommodation and the food were as wonderful as we expected. Thank you Sabina for putting such a great trip together for us.

Suggestions to help us improve our trips or our service:

A little caution is required when driving from Dolomite to Okaukuejo, especially in a 2x4 car. We were warned, by a frequent visitor, of very deep tyre ruts, at the start of the most direct route. We took the slightly longer southerly route (an extra12 Kms), which was fine.
We were also warned of the extremely large Anteater holes in the roads, some were 2 feet wide & 18 inches deep. Many could be seen, if driving at a sensible speed, as they had pile of earth beside them, but others were not visible until nearly on them! They need to be avoided, or the car would get stuck, and you could do serious damage!

There were none east of Okaukuejo." Read full review: 30 nights in Africa; 24 on a Namibia trip