Rwanda: reviews from our travellers

"Fabulous trip.

Great itinerary from Expert Africa - good variety of camps and length of stays were perfect.

Our main Expert Africa contact was actually Megan, not Tracy, but she is not in the pick list.

It would have been nice to have received a phone call on returning from the trip to ask us how it had been.

Our guide Theo was excellent and negotiated two fabulous groups for our gorilla treks." Read full review: 15 nights in Africa; 8 on a Botswana safari

"We were delighted with the trip overall, despite a few things regarding the Highlands.
Right from the start Liz was incredibly helpful, making useful suggestions and coming up with a great itinerary.
She was great when Kenya airways changed their flight schedule, and we had to use a different carrier.

Overall the trip was excellent - the middle part at Ubuntu was the highlight, followed by the Rwanda section and the Highlands last of all, but the whole experience was great.

We would certainly use Expert Africa again - and I was recommending someone only today to get in touch for something they were planning." Read full review: 11 nights in Africa; 7 on a Tanzania safari

"Cannot say the word amazing enough.

Loved every minute, Excellently organised by Expert Africa, all ran very, very smoothly. Just wish it hadn't come to an end.

Suggestions to help us improve our trips or our service:

Don't change a thing" Read full review: 14 nights in Africa; 5 on a Tanzania safari

"This trip was truly awesome. We loved every minute of every part of it.

The opportunity to stand face-to-face with a family of gorillas in the middle of the jungle in Rwanda is other worldly – straight out of a movie (literally!) and I couldn't recommend more highly.

Same goes for the Sausage Tree camp in Zambia. Wow what a fabulous place! Having our own guide is key, and their facilities are top, top notch – from the rooms to the main lodge to the cars and boats they use, all of which makes a difference in making the experience truly extraordinary.

Expert Africa did a terrific job setting everything up for us – we had nothing to worry about at any point of the trip. Thanks!" Read full review: 15 nights in Africa; 8 on a Zambia safari

"Tanzania safari company is excellent and will use them again.

Suggestions to help us improve our trips or our service:
You were kind enough to send us the Bradt guide on Northern Tanzania book to read. This was very much appreciated and not expected. But since we booked a safari for 12 days in Rwanda, it would have been nice for you to include the Bradt guide to Rwanda also. We purchased it on our own." Read full review: 22 nights in Africa; 9 on a Tanzania safari

"Every time I think about our Gorilla trek I get goosebumps. It was simply sensational. I am so glad we decided to go on two consecutive days and were able to see two gorilla families.

Olakira camp was fantastic - a great choice for anyone interested in witnessing the amazing wildebeest migration. The service, facilities, food and guiding was nothing short of exceptional.

I could not recommend the Ngorongora crater or Manyara based on our experience. It really fell short after the Serengeti although a better guide would no doubt have contributed to a richer experience." Read full review: 9 nights in Africa; 5 on a Tanzania safari

"Trip of a lifetime. Thank you Expert Afica for your support." Read full review: 13 nights in Africa; 7 on a Zambia safari

"Had an amazing time - I am presenting Namibia and Rwanda to our University Woman's club and slide 1 refers to Expert Africa and Maruska and how great they were with the developing this trip.

Suggestions to help us improve our trips or our service:
I was satisfied with all aspects of the trip and service.

I will recommend Expert Africa to my friends." Read full review: 18 nights in Africa; 13 on a Namibia trip

"Thanks to Maruska for handling so many details and planning out a memorable experience for us. Maruska thought of absolutely everything and was so responsive to our questions. In all cases she got back to us within hours of receiving an email. I would not hesitate to have her plan future trips.

I have already recommended Expert Africa to friends.

Suggestions to help us improve our trips or our service:
Not really. Everything was amazing! Only place I would skip is Halali and spend more time at Ungomo, which I think Maruska tried for but wasn't able to get for us.

I would have preferred to be told exactly what to tip and to prepare envelopes in advance. the tipping protocols were somewhat overwhelming.
Here's an example: the literature told us to tip at b and b places at the end of the trip, using the tip box. But when someone carried our bags, it was clear that they expected a tip. this left us awkwardly fumbling for change and trying to figure out local currency on the spot.

Don't know how to fix this." Read full review: 18 nights in Africa; 13 on a Namibia trip

"A great holiday with everything working out pretty much as expected and the gorilla trekking is genuinely a once-in-a-lifetime experience." Read full review: 7 nights in Africa; 4 on a Rwanda safari