Reviews of safaris to Nyungwe Forest National Park

"Magical trip, especially Rwanda was a gem.

We loved the rolling hills, the beautiful birds, the ever smiling people and of course the gorillas (but Rwanda is much more than the gorillas, let's be clear)
The trip was perfectly prepared by EA again, thanks to Lyndsey.

Sula, our Primate safari guide deserves a special mention!" Read full review: 13 nights in Africa; 7 on a Rwanda safari

"you never asked me about the gorillas they were the highlight and absolutely amazing

Suggestions to help us improve our trips or our service:

Include an extra day to hike up to the volcano or to see Diane Fosse's grave" Read full review: 9 nights in Africa; 7 on a Rwanda safari

"We were very impressed by the country it’s cleaness the smiles of the people, seeing them walking on the road was an experience the way they are so beautifully dressed with all those colors.

One thing was a bit annoying was the tipping, so munch for the ranger so much for the trackers so much for the porters, we would have liked to pay more and to have everything included.

Concerning the porter it would have been compulsory because they are on site and not every body take them, so they go back home without payment, it is not good" Read full review: 9 nights in Africa; 8 on a Rwanda safari

"All went very smoothly.

The meet and greet at Kigali was spot on and the Primate Safari rep was there with my name easily visible on a prominent sign and waiting for me. he introduced me to Sula who would be my guide for the rest of my 12 days in Rwanda.

The whole trip worked extremely well without any hitches." Read full review: 13 nights in Africa; 12 on a Rwanda safari

"This was an incredible trip that is even more amazing given the limited time Amanda had to prepare.

Everything I could have thought of from Rwanda was included. I would love to go on another safari prepared by Expert Africa, and I will be recommending them to anyone who asks for my opinion.

Suggestions to help us improve our trips or our service:

Maybe just a little more detail regarding information about the lodges and accommodations.

Hard to find something to improve on such a great experience!" Read full review: 12 nights in Africa; 12 on a Rwanda safari

"Exceeded expectations.

Fascinating country and whist it sounds a little misplaced to say it the opportunity to confront the Genocide added a thought provoking additional dimension to a brilliant wildlife experience. Compared to our other Africa experiences the two stand out features were the opportunity to be more active (moving about on foot etc.) and the feeling of safety and a warm welcome from a people who still have next to nothing in spite of the relative success of rebuilding the country.

All of our accommodations were up to standard even if they are way below the better lodges in other parts of Africa in terms of pure lodge experience.

Suggestions to help us improve our trips or our service:

At the planning stage perhaps make suggestions for alternatives and give advice to make choices.

For example, in Nyungwe it would have been good to have been offered tjhe forest treks and also a visit to the tea plantation (our guide tried to get us in but it was closed on a Sunday). As related in this form, our guide was quite resourceful in adapting our itinerary when the first day's sites were unavailable and in fact we are glad to have seen a couple of the alternatives that we may have missed otherwise. These could have been suggested in planning maybe.

These remarks really are intended as pointers to improve what is already an outstanding service that we have now used three times (Namibia, Tanzania and Rwanda) and will use again." Read full review: 10 nights in Africa; 9 on a Rwanda safari

"Organisation from Expert Africa was excellent, and advice choices resulted in a really outstanding trip.

We could not be happier." Read full review: 17 nights in Africa; 8 on a Zambia safari

"The biggest issue with comfort for the trip was that we were given an older vehicle which is quite uncomfortable from the beginning of the trip until we reached Kivu lake. At Kivu Lake, three days into the Rwanda part, I let Expert Africa know about my concerns regarding the possible safety issues of the vehicle as well as the comfort issues. I had an almost immediate reply from Expert Africa who contacted the tour organizer, Primate Safaris in Rwanda. They met us the next day with a new vehicle for the rest of the trip.

The entire planning of the trip took multiple conversations and emails with the Expert Africa team. They were extremely helpful and worked with us until we found a trip that we thought would meet our desired experience. I believe we had seven iterations before finally choosing the last one.

I would have mixed feelings about going during rainy season again. It was less crowded, which was quite nice. A few plans did get rained out or had to be changed.

The few hotels we stayed at in between various parts of the trip were used only for several hours and simpler, less expensive accommodations would probably have sufficed quite well.

Suggestions to help us improve our trips or our service:

We did not seek other quotes for the trip.

Our previous trip to Zambia with Expert Africa impressed us so much, that we only used them to arrange this tour for us. It was a good decision." Read full review: 14 nights in Africa; 8 on a Rwanda safari

"Thank you for helping us have a memorable trip!" Read full review: 10 nights in Africa; 10 on a Rwanda safari

"This was a special trip to celebrate some special birthdays and it was brilliant from start to finish. It completely exceeded our expectations.

The primate trekking throughout was phenomenal and brilliantly organised and to see gorillas in their natural habitat was awesome. Thank you Ellie for advising us to go twice, it was amazing! Expert Africa were professional and knowledgeable in their organisation and booking of the trip. I'd have absolutely no reservations in recommending you to friends and family. Our guide in Rwanda, Alex, was fantastic.

Thank you for making our trip so memorable and we're telling everyone about it!

A true holiday of a lifetime!" Read full review: 11 nights in Africa; 11 on a Rwanda safari