Reviews of trips to Swakopmund & Walvis Bay

"Expert Africa were the Experts for us. We had a vague idea it would be good to go to Namibia - had read the guidebooks but needed Gwynneth to really sort us out and she provided us with a tour of Namibia which encompassed many fantastic experiences of a wonderful country with great people.

When we tell people about the holiday they are surprised, intrigued, interested. It was one of the safest and most relaxing holidays of our experience and we have been a few places.

If you are interested in going to Africa - Namibia has it all - go!" Read full review: 23 nights in Africa; 20 on a Namibia trip

"The trip exceeded our expectations in every way. The tourist infrastructure in Namibia is outstanding, with the quality of the hotels, courtesy of the people and maintenance of the roads putting much of the UK and Europe to shame.

This was not a cheap holiday, but we felt that it was money well spent and would love to return. We saw and photographed far more than we had expected and this will provide us with many wonderful memories for the future.

We found that we used much more cash on the trip than expected. Fuel is now N$8 to N$9 per litre meaning that refilling tank was around N$400 at each petrol station (6 fills for 3000km). No petrol station we visited accepted cards. Needed more cash for tips, park entry fees etc than anticipated. Had informed our UK bank that we were travelling to Namibia, but they still blocked debit card as soon as it was used in ATM. They left message on UK phone to ring them back -not a lot of help in Namibia!

Fortunately credit card remained functional (had phoned their security dept before leaving rather than relying on website link). Initially took GDP£400 in SA rand, but took out further N$6000 to cover expenses en route. Had to draw this over three days in Swakopmund as ATMs seemed reluctant to give too much in one go. Banks close at 3.30 in afternoon, so not easy to access them if out on trips." Read full review: 19 nights in Africa; 14 on a Namibia trip

"We can only laud praise on Expert Africa for the superb service which you have provided. Sabina was most patient and helpful in assisting us plan, and then in meeting our changing demands and requests. The advice she gave us, and the itinerary and accommodation she recommended were all absolutely faultless. We were particularly impressed that she continued to monitor waiting lists and was willing to change our accommodation long after our final confirmation and payment of the holiday.

We met many people along the way, and we think we had, withot doubt, the best operator!! We will unreservedly recommend Expert Africa to others and doubtless use you again when we next want to visit Africa. Our whole holiday has been a wonderful experience, and as well travelled people, we have found Expert Africa, second to none.

Thank you very very much!!! When our car broke down we were impressed with the way in which you telephoned us at the earliest opportunity, at Fish River Canyon to check we were OK and then sorted out an appropriate compensation from Europcar, which was waiting for us on our return.

Suggestions for improvement:

You are doing an axcellent job - I can add nothing as there was nothing in which you did not impress us!!" Read full review: 21 nights in Africa; 17 on a Namibia trip

"A wonderful country of huge interest and contrasts we had the holiday of a lifetime and a lifetime of a holiday! Thank you Expert Africa." Read full review: 16 nights in Africa; 14 on a Namibia trip

"As a whole,this trip was a holiday of a lifetime. With the help of Expert Africa, we enjoyed our exploration of this beautiful country. Our total journey was 3400 km, but we did not unduly feel we were tied to the vehicle. We were happy that our planned route was in a clockwise direction, as it left the high points towards the end of the holiday (including hotter temperatures!). Unfortunately, we missed a key activity (ballooning over the dunes) due to high winds and we also hit an extremely cold winter snap. We enjoyed seeing the towns/villages and spending some time in them.

One point I would like to stress is that these lodges are mostly built to provide cool accommodation in summer, and therefore can be bitterly cold and draughty in winter. Visitors could perhaps be given more warning to pack winter clothing. Restaurant staff are wearing anoraks - ours were at home!

We did not appreciate open plan toilets or sharing a dinner table with people we had little in common with.

We found the guide book by Chris extremely helpful and appreciated all other documents." Read full review: 14 nights in Africa; 13 on a Namibia trip

"We thoroughly enjoyed our holiday which in the vast majority of instances exceeded our expectations.

Suggestions for improvement:

It would be useful to know the starting time for afternoon excursions at lodges/camps prior to arrival." Read full review: 22 nights in Africa; 11 on a Namibia trip

"For the oldest member at least the trip of a lifetime! Long anticipated we probably did it just in time - in another 2 years it will probably be too demanding for the oldies, whereas the "youngsters" may well be off on the Fish River trail.

While the wild life was incredibly exciting, it was what we had expected - only even bigger and better.

I don't think we could have anticipated the fantastic beauty and variety of the landscapes and the speed with which they change - the drive from Solitaire to Walvis Bay is just one example. Nor is it possible easily to convey the space, the distances, the emptiness,and the enormous skies - particularly on a moonless night.

We followed your suggested itinerary with one variation - we kept to the coast road from Cape Cross to Torra Bay and then cut across to Dora !Nawas. We were glad to experience that much of Skeleton Coast and thought the rest of the run more than rewarding , would in fact RECOMMEND it.- we'll have to fit in the Brandberg next time.

Now our one beef. We followed all of your advice re clothing - Kate, thank goodness even packed her long johns! - but simply were not prepared for the intense cold we ran into at Bullsport. Nor, according to the locals, was this particularly unusual. This being the case we think more thought should be given to heating the rooms and beds, and more blankets carried on drives at Bullsport. The temperatures at Kulala were not so different, but both these matters had been more effectively addressed.

Finally on this point we think that your advice should be beefed up to read - "and just to be on the safe side tuck in a pair of gloves, a scarf and a woolly hat" !

PS - Sabina, I have submitted our "report" on the trip but have, inevitably, thought of 2 comments I have forgotten to include! Firstly, how impressed we were by all aspects of the Wiiderness Safari operation with which we came into contact - not just the high standard of training, friendliness and professionalism of all the staff, or the imaginative design and comfort of the Lodges, but also their policies of community development and, perhaps in particular, their approach to HIV - AIDS.

Secondly we were very aware of the the positive approach generally to the AIDS problem - young people in "leadership" and "meet the challenge" T-shirts etc. However, nowhere could we find any means of making any direct contribution in support - and we mean specifically support which would be directed to Namibia, rather than to one of the umbrella Africa charities. We discussed this situation with Beula at Erongo and she was going to take it up thro' her management but I wonder whether you can give us any guidance and, more generally, if it is something to which Expert Africa might like to give some thought as I am sure there must be many of your clients who would also like to give more focussed help.

Again many thanks for your personal contribution to a wonderful holiday, Kind regards, Michael" Read full review: 16 nights in Africa; 14 on a Namibia trip

"Should have stayed longer!" Read full review: 26 nights in Africa; 19 on a Namibia trip

"The trip was absolutely excellent - your advice on routing was good and the choice of camps excellent. You were very efficient throughout and it was a pleasure dealing with you. On this basis we would be happy to recommend you to anyone wishing to do a similar trip.

One suggestion: we noticed that several people doing similar trips had been provided with a spiral bound booklet with more information about the itinerary, details about each camp, with photographs and maps. We would have appreciated something similar, which would not be expensive to produce and would have been a very nice touch. Given the cost of the trip, the excellence of your service and the quality of the camps and transfers this would be an appropriate part of the package you offer." Read full review: 25 nights in Africa; 12 on a Botswana safari

"As this was our honeymoon, we were hoping for something amazing and were not disappointed! Thanks to all at Expert Africa for arranging a truly memorable honeymoon." Read full review: 21 nights in Africa; 10 on a Namibia trip