Namibia: reviews from our travellers
Unedited reviews written by our most recent Namibia travellers
"Unforgettable holiday!"
We generally received a warm welcome wherever we went and would certainly return to Namibia in the future. A special thank you to Tracy Lederer who organised our trip at very short notice and we would also highly recommend Chris McIntyre's guide book which was informative and an excellent resource." Read full review: 14 nights in Africa; 11 on a Namibia trip
"Highly Recommended"
The ExpertAfrica service was helpful, efficient and reassuring. The attention to detail in the documentation is impressive - as is the information available in Chris's book - which we took with us. Everyone at the lodges spoke warmly about the ExpertAfrica team - the work you do in visiting the lodges clearly pays dividends.
I normally plan and book all holiday arrangements myself, direct with hotels, airlines, car hire etc. It is a testament to Gwynneth that I booked this trip with ExpertAfrica, because I normally like to retain control. Her approach was supportive and in no way pushy. I felt that in trusting her to make the arrangements, she was definitely adding value.
She also called on her colleagues for more specific information about lodges she had not stayed at personally. Talking to someone about places they know well, and experiences they have had personally is a great feature of the service - even if you discover that you don't always want/like the same things. The level of interest in the trip is also an indication that EA are truly interested in their clients' experiences.
The only thing I would say is that I think it would be good if there were more details provided within the lodges about activities and facilities (generally speaking they tell you things verbally, but don't always have anything for you to refer to). I also felt that the guides could do more to tell people in advance what they are going to do, how long things might take etc. Normally this doesn't matter - you're on holiday! But sometimes it could be important, and coming back 1-2 hours after you were told you'd be back woulnd't be ideal! Maybe they could wear watches....that might help!" Read full review: 13 nights in Africa; 13 on a Namibia trip
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Its the first time we have ever used an agent rather than independant travel! Generally we were happy with the information and organisation. Thanks" Read full review: 19 nights in Africa; 14 on a Namibia trip
"Superb holiday"
We will go back one day but with a 4WD this time (not for the extra traction but for comfort in bouncing across the ruts), There was a wonderful feeling of 'adventure' about the trip without it being too scary!
Suggestions for improvement:
Not really apart from my comments on 4WD carhire above. We enjoyed designing our own itinerary but also found your suggested tours helpful in this process." Read full review: 21 nights in Africa; 18 on a Namibia trip
"Great experience of remoter Namibia"
All the Lodge Managers were very helpful and we did not have to burden ourselves with the admin of this problem.
Suggestions for improvement:
Keep up the good work!" Read full review: 17 nights in Africa; 13 on a Namibia trip
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"Cottis Holiday Feedback"
"Namibian trip"
"Fulfilled all our expectaions"
Really enjoyed the whole trip. The suggestions by Expert Africa were all good, as was the time spent at each location.
We would not do it differently if we planned it now!" Read full review: 12 nights in Africa; 9 on a Namibia trip
"Please can we go again"
Things we'd do differently - put in a three night stay somewhere. We were really please only to be staying one night in Swakopmund, it was definitely out of season.
Something to consider is to take Air Nambia flight home to Europe (Frankfurt) and do hop to UK from there rather than Windhoek/Jo'burg/Home. Gives a longer last day and the Air Namibia flight was nicer.
Suggestions to help us improve our trips or our service:
We found the service very personal - it took sometime to sort but was well worth it in the end - this is one of your strengths as a company because you do care where your customers go, don't lose sight of this." Read full review: 16 nights in Africa; 14 on a Namibia trip
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