Reviews of trips to Luderitz

"Gwynneth was very helpful arranging this trip. We had been to Namibia on a number of occasions so we knew what we wanted to do and what we liked. Our only problem was the car" Read full review: 17 nights in Africa; 7 on a Namibia trip

"Trip was excellent

Suggestions to help us improve our trips or our service:

Try and persuade the vehicle hire companies to get their act together. They are still the weak point in any visit to Namibia." Read full review: 13 nights in Africa; 11 on a Namibia trip

"Our holiday was a success and we thoroughly enjoyed our time in Namibia. Sabina at Expert Africa was careful to give us detailed information, answer any questions, and advise us on all aspects of our trip.

As with the earlier comment regarding our choice of vehicle, we do have a further issue with information provided in the Bradt guide which states that Namibia is an inexpensive country to visit. We are not new to Southern Africa and have previously spent time in South Africa, Swaziland, Mozambique, Zambia and Botswana. We found Namibia to be easily the most expensive country in terms of accommodation, food, guided trips and souvenirs/artefacts. Again we mention this because of the connection between the author of the Bradt guide and Expert Africa." Read full review: 20 nights in Africa; 20 on a Namibia trip

"we really appreciate the approach of expert africa in allowing us the freedom to outline our wishes and make individual arrangements as needed but can rely 100% on your expertise in arranging venues and other aspects so efficiently. We like the personal touch and feel we know you well!

Gwyneth was able to help us when we had a problem with vehicle hire (see below) this was timely and efficient!

We have often recommended your services and have no hesitation whatsoever in planning to 'use'you for our next trip which is already formulating in our minds!

We also appreciate the extra information and notes, additional items you supply

The comprehensive feedback is appreciated as we know you continually monitor and check on venues and arrangements

Suggestions to help us improve our trips or our service:

Please don't relax your careful 'quality control' which makes you such a reliable company and such good value for money!

Our only suggestion is that for (the presumably small number) guests who wish as we did to make driving part of our holiday and who want 4x4 vehicles you consider linking to one of the specialist 4x4 suppliers. Budget SA really did not come 'up to the mark ' in this respect.

They advertise 4x4 vehicles but then do not supply as expected...in our case we effectively were provided with a 'bakkie' from the truck hire division The trouble with this is they are not on site at the airport and when we had a problem with the vehicle allocated we had to await the truck hire manager to arrive and as you know he then was not very helpful in allowing an alternative vehicle!

Also the idea that vehicles for use in Namibia should have a double fuel tank was completely denied by both the car hire staff and the truck division manager (despite what I think is a statement on their website)" Read full review: 15 nights in Africa; 5 on a Namibia trip

"A year in the planning, returning to 3 places previously visited, so expectations high and we had an amazing time.

We drove nearly 3000kms in 9 days and saw some unforgettable wild life. We are already planning a return for your 30th anniversary to the Caprivi Strip!.

Suggestions to help us improve our trips or our service:

No, unless you can instigate direct flights from the UK!" Read full review: 10 nights in Africa; 8 on a Namibia trip

"Namibia exceeded our expectations. Wonderful scenery and wildlife.

Wilderness safaris were efficient in notifiying me of the change of itinerary after the fire at Camp Kipwe" Read full review: 19 nights in Africa; 18 on a Namibia trip

"Very happy with the itinerary as it allowed us a brief look at many different parts of the country in a relatively short period of time. We travelled 4200 kms in 3 weeks. We are used to driving on gravel and corrugated roads but other less experienced drivers may have found the length of trip tiring. It also meant that some very good camps became overnight stops instead of the destination they deserved to be. (eg. Mushara)

We purchased goods for which we could reclaim the VAT. Our claim was processed without problem other than a 70 minute queue after check-in and 15 minutes before check-in to complete the form and have Customs and Excise check that we had the goods in our possession. Some people in the queue did not get their claims processed before having to board their flight. At the time I was queuing most of the people were on a flight to Angola and had a very large number of receipts with their claims. These were being audited carefully and many rejected which added to the time being taken." Read full review: 21 nights in Africa; 13 on a Namibia trip

"We thoroughly enjoyed it. All aspects of the trip were very satisfactory and some aspects exceeded our expectations.

Suggestions to help us improve our trips or our service:

No real suggestions for improvement, but I would like to comment that I found your website to be excellent and it was this that encouraged me to book with you." Read full review: 18 nights in Africa; 16 on a Namibia trip

"Fantastic trip. We loved Namibia and we will return." Read full review: 16 nights in Africa; 13 on a Namibia trip

"This was our second trip to Namibia with Expert Africa. After booking a standard itinerary last year, we developed a tailor made itinerary this year by researching lodges/locations on this website and with Gwynneth's support. We initially had difficulty getting the accommodation that we wanted on some nights. Gwynneth was extremely persistent in following up on resorts where we were waitlisted, so that in the end we managed to stay at our preferred choice for all but one location.

We thoroughly enjoyed this holiday and pretty much all aspects met or exceeded our expectations. We would have no hesitation recommending Expert Africa to anyone else considering travelling to Namibia.

Suggestions to help us improve our trips or our service:

Sever all ties with Doro Nawas" Read full review: 21 nights in Africa; 18 on a Namibia trip