Reviews of trips to Fish River Canyon

"For me this was a long held dream which exceeded my expectations. We had been impressed by the knowledge and experience of your staff - Tracy initially and then Angela - and their willingness truly to create what we wanted raher than (as with another company we approached) tinkering slightly with a standard package.

It was only once we got there that we realised the extent to which that knowledge and experience had been used to shape our trip into something that worked well for us and gave us a much better experience than we could have put together for ourselves. The advice and guidance, with some small exceptions, covered everything we needed to know to make life easy.

The exceptions - for me they were the lack of any obvious guidance on driving on sand roads (it's in the guidebook but I didn't see that until we were stuck), the detailed instructions for finding the wrong Erongo Lodge and something on the ubiquitous car guards would have been useful. My husband would have liked advice on going faster on the gravel roads when they're in poor condition - that was the local advice we were given and it certainly made the bumpier stretches less painful.

I can see however that there are inherent dangers in that and that it is important that less skillful drivers recognise that anything over 60-80kph could have unfortunate effects.

Suggestions to help us improve our trips or our service:

Any omissions were very minor. I'd be happy yo use you again and have certainly been recommending you to friends." Read full review: 19 nights in Africa; 17 on a Namibia trip

"Everything on this trip was great. We've both travelled quite a lot and we rank this trip as one of the best. We saw everything we wanted to in the time we had and it really couldn't have been improved.

Our concern before we left was that we might have chosen too many places with too much driving inbetween. As it turned out, the journeys between places were some of our best experiences. We drove 2,300 miles in total and it was a pleasure. We would love to have stayed in places longer, but the itinerary really worked well.

Suggestions to help us improve our trips or our service:

Just to try and ensure that the vegetarian information gets through to the chef! Easier said than done, I know.

I'm sure they must find it frustrating to find out they have to make something else when the guest is actually sitting at the table.
We did actually make sure we told each of the lodges when we checked in." Read full review: 18 nights in Africa; 11 on a Namibia trip

"We loved it, with very few exceptions. It was a joy to discover that we could drive ourselves around this huge African Country and feel safe, and welcome everywhere.

The scenary is just vast, diverse, unspoilt and stunning. Wildlife abounds and offers exceptional viewing. We saw many animals that we hoped to see as well as an amazing variety of birds.

The accomodation was generally of an excellent standard which considering the remoteness of some lodges was a credit to all concerned.

The staff on the whole were friendly and helpful .

The locals were friendly and didn't hassle us - do wave at them as you go by! We did give some people lifts but there is conflicting advice about this. The Bradt guide suggests that it is normal and very much appreciated but written advice from the car hire company suggests that this is a dangerous practice and should not happen.

Don't underestimate distances nor the quality of some of the roads which both can make journeys very tiring.

Internet and mobile phone access was patchy to say the least so don't expect to be able to communicate home etc. We also posted letters etc most of which have yet to arrive home after well over a month!

Our actual itinerary seemed to work well with 2/3 nights at each place, as you need to have some "down" time from driving and to enjoy relaxing at the lodges etc. If we had to do the same again we would have three nights at Canyon Lodge, only two nights in Swakopmund and three nights at Okonjima. We may also have decided to drive from Okonjima to the airport for an afternoon flight - thus missing out Windhoek altogether.

We hope to return.....the Caprivi Strip beckons plus a return visit to Okonjima!

Suggestions to help us improve our trips or our service:

We have found Expert Africa very professional and very helpful. The website is simply excellent and even this feedback form impressive.
We strongly recommend that Tracey or someone visits Camp Kipwe and Mushara Bush Camp (we don't believe you have been to these places) to see for yourselves how lovely these places are.

Keep up the excellent work and we will highly recommend you to anyone we know wishing to visit Africa. We know who to turn to for our next African trip!

Thanks." Read full review: 27 nights in Africa; 25 on a Namibia trip

"Absolutely loved every minute of our holiday. Lived up to and exceeded our expectations in every way. We loved the country - the scenery is incredible, the people the friendliest we have met in any African country and the accommodation in general at a high standard (possibly because much is fairly new).

Every day was different, we saw lots of the country (leaving the Caprivi Strip for another holiday) and spent much of each day telling each other how much we were enjoying ourselves!

Suggestions to help us improve our trips or our service:

Nothing I can think of" Read full review: 21 nights in Africa; 19 on a Namibia trip

"The trip was more than we expected - beautiful small lodges with such wonderful staff.

We saw the diferent landscapes of the country, loved the scenery and felt it was so easy to drive and explore the country.

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I thought it was all very good!" Read full review: 18 nights in Africa; 17 on a Namibia trip

"This truly was the trip of a lifetime and as it had been booked for 3 years; was so eagerly anticipated. It exceeded all our hopes.

The driving was [mostly] easy and at every turn the sheer diversity of the scenery was breath-taking. The lodge staff and guides were fantastic and we spent much time learning more about their actual ethnicity and home lives; which they were happy to share with us. That was such a special element of our trip. We were somewhat uncomfortable to realise there still seems to be much of a 'hierarchical system' with the ethnic tribal Namibians; but accept that this is part of the Culture. The trips Expert Africa organised for us prioir to going were amazing - especially the balloon trip which was a quite 'surreal' event.

The only problem with the whole trip was that a month went by so quickly and never seemed long enough! Thank you so much to Tracy for putting up with our constant questions and changing the dates of travel without complaint. Thanks too, for Chris's book which became our 'bible' both before during and even now- after this amazing experience.

Suggestions to help us improve our trips or our service:

None at all - this was excellent down to every detail. You have thought of everything and there was nothing to disappoint us.
Thank you all." Read full review: 27 nights in Africa; 25 on a Namibia trip

"We had a wonderful trip apart from the scorpion. Tracy is a great asset! Please thank her again for all her help.......does she cover Botswana ( our next African trip)?" Read full review: 28 nights in Africa; 26 on a Namibia trip

"Overall our trip surpassed our expectations. We have both travelled extensively and this is the first time we have ever gone through an agent. All the accommodation and food was excellent. The two wilderness safari camps activities were overpriced and there was a lack of passion with the guides we had.

I did feel that the itinerary could have been planned a little better in the middle. Most people were surprised we had 6 nights in Damarland as were we when we realised how close the camps were to eachother. We could have missed out Damaraland Camp and had 3 nights at Etosha and 2 nights at Okonjima or even 4 nights at Etosha. Despite the guide books saying you don't see much wildlife at the time of year we were there for us it was still incredible.

We definitely needed another night further to the west and had to run around for a day and a half. Obviously I am not an expert and only went by what I read. I would recommend at least 3 nights at different camps across Etosha if you have the amount of time we had. We had a fantastic time in Damaraland but had to double back on ourselves from Grootberg to Etendeka.

Again I think people should be discouraged from visiting the Terrace Bay Camp for one night - if I had understood what it was like I would never have wanted to go. We had a very long drive to get there, arrived late and then had to leave early - it was exhausting and not worth the detour. Our only disappointment was we didn't have enough time in Etosha.

We had a fantastic holiday and I would recommend Expert Africa to my friends and family.

Thank you.

Suggestions to help us improve our trips or our service:

We would have appreciated more information about the way certain camps were run in terms of activities and additional costs ie. Wilderness Safari's Camp. We felt pressured into doing all the activities and compared to every other camp the prices were very high and quality low.

I would have liked more information about certain places, especially the Skeleton Coast. I did say I wanted to go there but was going off what I'd read and I suppose lack of knowledge. Better guidance would have made me realise this side trip wasn't necessary. The same goes for Etosha - despite what the guide books say you really do need 3/4 nights to do it justice whatever time of year you are there. I was under the impression that we wouldn't see much so 2 nights was enough. This most definitely wasn't the case and most of the other travellers we met had seen elephants and rhino, lions and even cheetahs. Please make sure that people understand that they will see wildlife if they go at this time of year.

We were advised that there wasn't much to see in Luderitz. After visiting Klein Aus Vista I wouldn't agree with this. We would have preferred to stay one or even two nights in Luderitz. The Ghost mining town was fascinating and the drive around the peninsula fascinating. There was so much to see but we felt rushed as we had to get back up to Klein Aus Vista. Luderitz itself isn't the most beautiful place but everything to do is nearby where as Klein Aus Vista is perhaps good for hikers but for no other reason. It's only another 1hr 15mins to Luderitz and you seen the wild horses on the way there. It would have been nice to be able to choose a restaurant and go for a walk rather being limited to one choice.

Finally, we were on a half board basis at the Damaraland Camp and Kulala Lodge which we found very strange. There isn't anywhere else to go so this should really be included. Our final bill came to nearly 2,000 Namibian Dollars at Kulala Lodge and 3,000 at Damarland Camp when the activities and lunches plus drinks were added in which we thought was excessive having already paid for Half Board. At Grootberg lunch was included with the activities whereas at D Camp and Kulala we paid for the activity then had to come back and pay for lunch. We understood we had to pay for extras but with nowhere but the lodge to eat at lunch should be included." Read full review: 23 nights in Africa; 22 on a Namibia trip

"we thank expert africa and specialy Sabina for the professional assistance and organisation. Thanks to your suggestions we had a perfect and very well planned voyage. We will use expert africa for our next trip (we hope to go to zambia or tanzania....)

Thank you." Read full review: 11 nights in Africa; 11 on a Namibia trip

"Expert Africa were highly efficent with great advice prior to us booking out trip and were excellent when we left our documents in Windhoek and faxed a copy for us to continue our trip.Thank you we would recommend you to all our friends considering a trip to Africa.

The lodges we chose we fantastic with excellent and knowledgable staff and guides, as it was low season we often went out on our own and had personnal service which was a bonus.

We had a trip of a lifetime and look forward to another trip to Africa in 2011" Read full review: 19 nights in Africa; 8 on a Namibia trip