Reviews of Elegant Farmstead
Wildlife sightings and reviews
37 independent comments and wildlife information from our travellers who have visited Elegant Farmstead and kindly agreed to share their thoughts. They do not necessarily represent the views of Expert Africa
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"Elegant Farmstead review"
The triple room was large, well equipped and clean. Both dinner and breakfast were delicious, well presented and served with a smile. Our packed lunch, which we ordered at relatively short notice, was excellent value and again beautifully presented. It was useful to have internet and mobile phone reception as we needed to sort out the problem with the hire car company.
To sum up, we were most impressed with this first overnight stop in this idyllic setting." See all these reviews: 14n in Namibia
"Elegant Elegant Farmstead"
However, I question the need to drive so far off the road to stay at a place just for one night on our way to Mundulea. Is there not a more convenient place that we could have stayed for this stopover?" See all these reviews: 18n in Namibia
"Lovely last night at Elegant Farmstead"
Room spacious and comfortable. Charming place." See all these reviews: 13n in Namibia
"Friendly"
Small gestures from the staff , such as childrens stories were appreciated ." See all these reviews: 18n in Namibia
"Disappointing stay at Elegant Farmstead"
The most disappointing place we stayed - although it made it easier for us to leave Namibia, as otherwise we wouldn't have wanted to depart!!" See all these reviews: 12n in Namibia
He asked us immediately to ask these travellers to tell us more about the issues, so he could investigate them. Our travellers replied with barely a few lines, commenting that perhaps the Farmstead 'just wasn't to [their] liking' and that there was 'Not much more to say'.
We feel sorry that our travellers couldnt say more, as this could have given Jorn some precise feedback. As it is he feels the comments are very unfair, and out of step with most of the comments that he received from travellers staying at the farmstead.
"Elegant Farmstead review"
"Elegant Farmstead review"
Rooms a bit on small side but very good for a one night stay.
We asked about car washing and the guys wanted 200N$! When we declined they weren't too helpful with luggage !" See all these reviews: 17n in Namibia; 1n in South Africa
"An elegant disappointment!"
The restaurant was crowded for the one sitting evening meal, and the food, whilst adequate was nowhere near the standard that we had come to love in Namibia.
Halfway through the evening meal a large electrical storm knocked out the mains electricity. Whilst the staff reacted promptly with candles and struck up the generator, it was announced that the latter was too noisy to operate all night and that it would be switched off in half an hour's time (9.00pm!). This lead to a very uncomfortable night as it was extremely hot and humid and one of the features that had attracted us to the place was the provision of air conditioning. The generator was not restarted until 7.00am. A long night!
Whilst we obviously do not criticise the staff for the electricity failure, we do think that accommodation of this size (and cost) should have the facility to cope with such an occurrence, which according to the relief manager was not a rare event, with outages lasting for many hours or days. As on this occasion there was no indication as to when power would be restored, we decided not to spoil our trip by risking the prospect of another miserable night and checked out and went on to spend our final night in Windhoek.
Two positive points. Once we had decided to check out a day early, the staff were very helpful in telephoning etc to assist us to arrange accommodation in Windhoek. The terrible road (26km of it) that you warn of to get to the property, is undergoing major reconstruction and should eventually be much better." See all these reviews: 19n in Namibia
At the time that our travelers visited, there was relief manager on duty but unfortunately he did not inform Jorn about any of the issues raised. Once Jorn heard about the problems, via our feedback system, he was most apologetic about the unfortunate experiences that these travellers had. He has assured us that he will not be making use of this particular relief manager's services in the future so the usual standards of cleanliness and efficiency will be returned to normal.
As a gesture of goodwill Jorn has offered these travellers a full refund for their two nights stay.
"Ideal for last or first night"
Nice pool, relaxing" See all these reviews: 6n in Namibia
"Tranquil and Romantic"
The lodge is close enough to Windhoek, yet secluded enough to have a quiet and relaxing time. The main building of the lodge is elegantly decorated and welcoming. The rooms are cozy and comfortable. The wine cellar has a very good selection of wines. The food was excellent!
I wish we could have enjoyed another day or two at the Elegant Farmstead." See all these reviews: 11n in Namibia; 8n in South Africa
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