Kenya: reviews from our travellers

"This trip was a surprise 70th Birthday present for my husband, and also a planned 70th birthday trip for another family member.

Everything could not have gone more smoothly from start to finish. Clear instructions at all times, personal contact with Richard Trillo when necessary. Prompt action taken to solve just one small glitch with checking in our flight on the day before we left, but otherwise no problems at all.

I would not have wanted to organise this trip independently, Expert Africa team did a great job" Read full review: 7 nights in Africa; 7 on a Kenya safari

"It was just such a wonderful and memorable experience made all the better by the really friendly and efficient staff at all the camps. The Masai are such lovely people and they helped to make our game drives unforgettable.

Suggestions to help us improve our trips or our service:

Not really. We have travelled with Sunvil in the past on trips to Greece and have always enjoyed our holidays." Read full review: 7 nights in Africa; 7 on a Kenya safari

"Excellent - for all the reasons we have given" Read full review: 10 nights in Africa; 10 on a Kenya safari

"We had an excellent trip.

Timing was just about right--ie a week.

The Base camp Mara camp could have been better but it was only one night and set the other two camps up." Read full review: 7 nights in Africa; 7 on a Kenya safari

"We couldn’t thank Richard enough for organizing such a wonderfully planned trip. Our first time to Africa, on our first Safari and we couldn’t have asked for a better experience and service thank you.

Richard managed our expectations of our honeymoon incredibly well, working with our wish list, budget and his experience to suggest the best trip. He also listened to us as a couple and our personalities to understand what we were looking for in the trip and tailor making it to us. Richard was a pleasure to communicate with on the phone and email, always available for support throughout the process from questions about luggage to plugs.. I felt I was able to ask every kind of question and wouldn’t feel silly for asking it! The information packs we received were really helpful, especially around tipping and vaccinations, the travel pack now acts as a handy travel wallet for the future too!

The recommendations we took from Richard were absolutely spot on for us, especially the communication to the lodges that we were on our honeymoon so we had some private dining, champagne gifts and more importantly memories to last a life time!

We would recommend using Expert Africa and Richard’s advice for a bespoke, well trusted service" Read full review: 7 nights in Africa; 7 on a Kenya safari

"Yet again this was another truly excellent safari to Africa. We hadn't been to Kenya for some time and were slighly concerned about the numbers of vehicles we would see during our game drives having been spoilt in Zambia and Botswana by the almost total isolation experienced in their reserves. While you do see a number of vehicles around an animal sighting it's not too intrusive with the exception of the wildebeest crossing when it's a bit like Picadilly Circus.

Expert Africa's assistance and expertise ensured that the camps we picked were exactly what we had hoped for, small and intimate with great food, game viewing and accommodation. Many thanks to Ellie Dunkels for once again putting together a memorable trip. All the internal connections and pickups worked as planned and this confidence in the EA team is why we come back each time to EA when planning our trips.

We would have no hesitation in recommending Expert Africa to anyone considering a trip to the southern continent of Africa.

Suggestions to help us improve our trips or our service:

Can't think of anything, your team seem to think of everything." Read full review: 12 nights in Africa; 11 on a Kenya safari

"The staff at expert Africa were excellent. Despite British airways losing my luggage. The staff were with me all of the way hearing my endless complaints and urgency to locate it! Customer service was open 24 hours to talk me through different scenarios! Much time was wasted trying to locate my luggage.

Extra thanks to Elizabeth Wollen, for her never ending empathy and help in tracking my bag!" Read full review: 10 nights in Africa; 5 on a Tanzania safari

"I can't thank Expert Africa enough for helping build the perfect itinerary for myself. Having never been to Kenya, I relied on Richard Trillo for guidance and boy did he deliver!

Everything ran smoothly and I also have to mention my driver Edward who collected me from the airport and drove me around for eight hours on my last day in Nairobi. Charming fellow and I felt very safe with him. Offbeat was a perfect start to my safari and Tassia was the best place to truly unwind and feel on vacation.

Every animal I viewed and every personal experience I had with the two camps staff will remain in my memory forever. These people helped me fall in love with Kenya. I will return." Read full review: 9 nights in Africa; 5 on a Kenya safari

"The trip was booked VERY last minute (due to our late planning), but Richard was stellar in helping pull it together in just a day or two and we had an incredible trip." Read full review: 2 nights in Africa; 2 on a Kenya safari

"I don't think that I can really commit all my expectations, experiences and wonderment otherwise I will go on and on .....

Expert Africa did a terrific job, they organised everything for a fantastic holiday, we got everything and more that we could have expected or hoped for. You are so far out of your comfort zone, after a comfortable life in UK that so see what we did, the country, how it's people live and work, the animals, just everything will stick and be remembered.

All I can say is tell Expert Africa what you really would like and not like and I am sure they will come up trumps, we did and will never reget it. I have just had the holiday of my lifetime and would highly recommend it if you only do it once, the rewards will outweigh any cost involved." Read full review: 11 nights in Africa; 10 on a Tanzania safari