Reviews of safaris to Moremi Game Reserve
299 holiday reviews from our travellers of holidays which include Moremi.
Mr C & Ms B
Colorado
"My Jun 2016 trip"
I visited Namibia and 1 other country between 6 Jun 2016 and 24 Jun 2016
"In short, we felt like we had died and gone to heaven (and one of us almost pulled it off and went!). Maruska's expert advice, planning, and execution fulfilled our dreams and concepts of the perfect African safari. This unforgettable holiday started with us being whisked through the diplomatic lanes (by the delightful Wilderness Safari representative) in the Windhoek airport, and every experience that followed caused us to continually pinch ourselves ( I, 54 years old, even did cartwheels after sliding down the roaring dunes on the way to the skeleton coast).
Although we never imagined we would need to contact Maruska or Expert African on our trip, a surprise, unfortunate medical emergency caused Maruska to be contacted by our private guide Andrew Harkness. She immediately emailed me, expressing her sincere concerns and willingness to help in any way possible. She expediently helped me with the documentation of the cancelled portion of our trip, and all of her follow up communication has demonstrated her exceptional professionalism and her personal touch. We highly recommend her services and would use her again in a heartbeat!
Suggestions to help us improve our trips or our service:
We think you have a sterling operation, which we will recommend to everyone we know who is considering a trip to Africa. Thank you Chris McIntyre for your guide books and for heading this superlative travel service!" Read full review: 18 nights in Africa; 11 on a Namibia trip
Although we never imagined we would need to contact Maruska or Expert African on our trip, a surprise, unfortunate medical emergency caused Maruska to be contacted by our private guide Andrew Harkness. She immediately emailed me, expressing her sincere concerns and willingness to help in any way possible. She expediently helped me with the documentation of the cancelled portion of our trip, and all of her follow up communication has demonstrated her exceptional professionalism and her personal touch. We highly recommend her services and would use her again in a heartbeat!
Suggestions to help us improve our trips or our service:
We think you have a sterling operation, which we will recommend to everyone we know who is considering a trip to Africa. Thank you Chris McIntyre for your guide books and for heading this superlative travel service!" Read full review: 18 nights in Africa; 11 on a Namibia trip
Overall trip
Excellent
Chris & Ammi
USA
"Five Stars for Expert Africa"
I visited Botswana and 2 other countries between 18 May 2016 and 30 May 2016
"It exceeded our expectations for just about everything.
For your adventurist guest, when staying in Victoria falls, take a rafting trip on the Zambezi river and don't forget to do the Gorge swing if you don't have a heart condition! Botswana may be more expensive that other African countries for you Safari, but if you are concerned about the well being of the local people, we have been told that your money actually goes to free health care and education for their people. The Zero tolerance for poaching by the government appears to be working.
Its a very special place and without recommendations from Maruska Adye of Expert Africa, we would have never known what we were missing.
Suggestions to help us improve our trips or our service:
You need to update the info on laundry. There is no limits on what they wash. Shinde, Okuti and Muchenjie all provided flash lights and had plenty of medical supplies. No need to supplement this when trying to keep baggage to a minimum. Trip itinerary was flawless. All of the connections to and from camps, while "open" went off like clock work.
Thanks Again Maruska!" Read full review: 12 nights in Africa; 8 on a Botswana safari
For your adventurist guest, when staying in Victoria falls, take a rafting trip on the Zambezi river and don't forget to do the Gorge swing if you don't have a heart condition! Botswana may be more expensive that other African countries for you Safari, but if you are concerned about the well being of the local people, we have been told that your money actually goes to free health care and education for their people. The Zero tolerance for poaching by the government appears to be working.
Its a very special place and without recommendations from Maruska Adye of Expert Africa, we would have never known what we were missing.
Suggestions to help us improve our trips or our service:
You need to update the info on laundry. There is no limits on what they wash. Shinde, Okuti and Muchenjie all provided flash lights and had plenty of medical supplies. No need to supplement this when trying to keep baggage to a minimum. Trip itinerary was flawless. All of the connections to and from camps, while "open" went off like clock work.
Thanks Again Maruska!" Read full review: 12 nights in Africa; 8 on a Botswana safari
Overall trip
Excellent
Mr & Mrs H
Wantage
"Southern Africa"
I visited Botswana and 3 other countries between 28 Apr 2016 and 15 May 2016
"All of expert Africa's arrangements went to plan very smoothly. Really enjoyed the trip but think we underestimated the amount of travelling we'd undertaken. Maybe 3 countries was one too many!
Zambia and Botswana in particular were great countries and loved getting to know some of the people we met. Had picked camps with a good chance of lion activity but were not lucky in that regard. Did feel at Vumbura that other jeeps seemed to be having a better experience and that our driver - who was lovely - was low down in the pecking order and perhaps being directed to the quieter areas of the reserve.
Didn't help that for the last 3 or 4 drives we had a community overseer on our trips who didn't speak to us really and it cast a bit of an atmosphere. We actually preferred Machaba which was not what I was expecting! Have passed your brochure to my boss as I can't fault your end of things." Read full review: 17 nights in Africa; 6 on a Botswana safari
Zambia and Botswana in particular were great countries and loved getting to know some of the people we met. Had picked camps with a good chance of lion activity but were not lucky in that regard. Did feel at Vumbura that other jeeps seemed to be having a better experience and that our driver - who was lovely - was low down in the pecking order and perhaps being directed to the quieter areas of the reserve.
Didn't help that for the last 3 or 4 drives we had a community overseer on our trips who didn't speak to us really and it cast a bit of an atmosphere. We actually preferred Machaba which was not what I was expecting! Have passed your brochure to my boss as I can't fault your end of things." Read full review: 17 nights in Africa; 6 on a Botswana safari
Overall trip
Good
Mr d
Penrith
"Botswana"
I visited Botswana and 1 other country between 26 Apr 2016 and 9 May 2016
"Everything was beyond our expectations."
Read full review: 13 nights in Africa; 9 on a Botswana safari
Overall trip
Excellent
Prof E
Grahamstown
"Family Trip to the Delta and VicFalls"
I visited Botswana and 1 other country between 19 Mar 2016 and 29 Mar 2016
"We had such a super trip! Having just spent a week at Kruger Park, I was worried the kids would be 'safari-ed" out, but it turns out that each location had a special charm and offered us something new and exciting.
Though we 'saw' a sleeping lion in Kruger, we saw a whole pride of lions walk by our car in Chobe. Thought we 'saw' a leopard in Kruger, we saw a leopard in a tree trying to protect a kill from hyenas underneath. We loved the sounds of the Delta - the natural heartbeat of birds and frogs and so on that greeted us every morning and night. We loved the service of our lodges -- we felt very taken care of.
Mostly, I really appreciated that all the logistics were so smooth -- the pick-ups (and, in particular, border transfers) were on time and professional. The shuttle services (Wilderness safaris, African Odyssey, etc) were excellent. Having meals and inclusive private safaris added to the trip cost, of course, but were essential for traveling with a family and making it care-free.
Our favorite part of the trip was assuredly Machaba Camp -- my youngest son (age 3) hit it off with our guide (Moreri) and we are still missing him! Mostly, they were so accommodating with times and meals, that we relaxed into our vacation in a very real way. Thanks for making all these logistics so smooth!!!
Suggestions to help us improve our trips or our service:
Honestly, it was excellent and I would recommend your services again -- worth the pennies to have all those logistics sorted out. We had a great time!
I might just add two small things - I might have missed the part about Ilala being in USD, and USD prices. Since we were coming from South Africa, this obviously seemed more pricey to us than we were expecting (and the only part of our trip that was not all-inclusive) and we could only get USD from the ATMs. Not a huge problem, but might be good to have included that in the trip info (perhaps I missed it - if so, sorry).
Also, we were essentially bribed at the VFAirport...the guys asked us if we wanted to upgrade to business class for $200 and when I agreed, he said it had to be in cash. Ugh -- by this point, he had already booked the tickets so we had no real choice, but it was clear I was not going to be getting a receipt for that one. I am sure he saw our American passports. I felt very duped, but since everyone else had been so honest and helpful our entire trip (and since the VFA airport is so beautifully new and professional!), this took me by surprise. Folks should be on the lookout for scams like this (especially as Americans).
Otherwise, super duper trip!!! Happy to answer any other questions." Read full review: 10 nights in Africa; 5 on a Botswana safari
Though we 'saw' a sleeping lion in Kruger, we saw a whole pride of lions walk by our car in Chobe. Thought we 'saw' a leopard in Kruger, we saw a leopard in a tree trying to protect a kill from hyenas underneath. We loved the sounds of the Delta - the natural heartbeat of birds and frogs and so on that greeted us every morning and night. We loved the service of our lodges -- we felt very taken care of.
Mostly, I really appreciated that all the logistics were so smooth -- the pick-ups (and, in particular, border transfers) were on time and professional. The shuttle services (Wilderness safaris, African Odyssey, etc) were excellent. Having meals and inclusive private safaris added to the trip cost, of course, but were essential for traveling with a family and making it care-free.
Our favorite part of the trip was assuredly Machaba Camp -- my youngest son (age 3) hit it off with our guide (Moreri) and we are still missing him! Mostly, they were so accommodating with times and meals, that we relaxed into our vacation in a very real way. Thanks for making all these logistics so smooth!!!
Suggestions to help us improve our trips or our service:
Honestly, it was excellent and I would recommend your services again -- worth the pennies to have all those logistics sorted out. We had a great time!
I might just add two small things - I might have missed the part about Ilala being in USD, and USD prices. Since we were coming from South Africa, this obviously seemed more pricey to us than we were expecting (and the only part of our trip that was not all-inclusive) and we could only get USD from the ATMs. Not a huge problem, but might be good to have included that in the trip info (perhaps I missed it - if so, sorry).
Also, we were essentially bribed at the VFAirport...the guys asked us if we wanted to upgrade to business class for $200 and when I agreed, he said it had to be in cash. Ugh -- by this point, he had already booked the tickets so we had no real choice, but it was clear I was not going to be getting a receipt for that one. I am sure he saw our American passports. I felt very duped, but since everyone else had been so honest and helpful our entire trip (and since the VFA airport is so beautifully new and professional!), this took me by surprise. Folks should be on the lookout for scams like this (especially as Americans).
Otherwise, super duper trip!!! Happy to answer any other questions." Read full review: 10 nights in Africa; 5 on a Botswana safari
Overall trip
Excellent
Mrs C
Tring
"Thanks for organising such a Great holiday."
I visited Botswana and 1 other country between 13 Mar 2016 and 25 Mar 2016
"Amazing. A trip of a life time"
Read full review: 12 nights in Africa; 9 on a Botswana safari
Overall trip
Excellent
Mr B
Hertfordshire
"Excellent trip - all ran to plan"
I visited Botswana and 1 other country between 3 Dec 2015 and 23 Dec 2015
"With the exception of ProFlight all ran to schedule. Ground handling good, no delays.
At Xakanaxa airstrip (which incidentally is a new runway positioned a little further from the camps than the 'old' strip) we were very pleasantly surprised to see Banda, our requested guide for Camp Xakanaxa where has been based since last January, albeit we were due at Camp Moremi first. Apparently in agreement with the D&DS marketing manager (regret don't know his name and was not aware he was the South African chap who wished us well as he leaving for the plane we arrived on) we were allocated Banda for the whole of our 5 night stay on an exclusive basis. This is an amazing example of D&DS customer service for which we are truly grateful. If you are aware of the chap's name please let me know and I will send a thank-you e-mail. Thanks should also be extended to all the D&DS staff including Setch and staff at Suvute and Albert (who was 'care-taking' between Moremi and Xakanaxa) and all the staff.
We will undoubtedly return to Nkwali, Savute and delta camps again - don't know when. However in future we will try to avoid Jo'burg airport if only due to the totally inefficient and unfriendly staff at passport control. It takes ages to be processed. Never enough staff on duty. As you maybe aware, there are 2 sections, one deals with SA residents, the other all non-SA passengers.
There are some 25 (maybe more) passport control booths on the non-SA section. Less than half were being manned on our first arrival and only 7 when we arrived form Maun. Coupled with the delays occurring to some families, presumably associated with the recently introduced regulations and paperwork required for people travelling with children, the delays are totally unacceptable. We were directed to stand in a queue behind a family which we were already aware had processing problems and had to wait 20 minutes while they continued to try and resolve without any apparent success so we asked to move and were eventually directed to stand in another queue. There is no efficient management system in place, it's a shambles.
It is not surprising that Lusaka airport is building a new terminal (by the Chinese!) and Maun wants to expand so that passengers can fly direct rather than via Jo'burg which attracts so much criticism. BA used to fly direct to Lusaka but apparently no more. We met people who flew with Emirates via Dubai so for the future it's worth considering another carrier. There may be others." Read full review: 20 nights in Africa; 10 on a Botswana safari
At Xakanaxa airstrip (which incidentally is a new runway positioned a little further from the camps than the 'old' strip) we were very pleasantly surprised to see Banda, our requested guide for Camp Xakanaxa where has been based since last January, albeit we were due at Camp Moremi first. Apparently in agreement with the D&DS marketing manager (regret don't know his name and was not aware he was the South African chap who wished us well as he leaving for the plane we arrived on) we were allocated Banda for the whole of our 5 night stay on an exclusive basis. This is an amazing example of D&DS customer service for which we are truly grateful. If you are aware of the chap's name please let me know and I will send a thank-you e-mail. Thanks should also be extended to all the D&DS staff including Setch and staff at Suvute and Albert (who was 'care-taking' between Moremi and Xakanaxa) and all the staff.
We will undoubtedly return to Nkwali, Savute and delta camps again - don't know when. However in future we will try to avoid Jo'burg airport if only due to the totally inefficient and unfriendly staff at passport control. It takes ages to be processed. Never enough staff on duty. As you maybe aware, there are 2 sections, one deals with SA residents, the other all non-SA passengers.
There are some 25 (maybe more) passport control booths on the non-SA section. Less than half were being manned on our first arrival and only 7 when we arrived form Maun. Coupled with the delays occurring to some families, presumably associated with the recently introduced regulations and paperwork required for people travelling with children, the delays are totally unacceptable. We were directed to stand in a queue behind a family which we were already aware had processing problems and had to wait 20 minutes while they continued to try and resolve without any apparent success so we asked to move and were eventually directed to stand in another queue. There is no efficient management system in place, it's a shambles.
It is not surprising that Lusaka airport is building a new terminal (by the Chinese!) and Maun wants to expand so that passengers can fly direct rather than via Jo'burg which attracts so much criticism. BA used to fly direct to Lusaka but apparently no more. We met people who flew with Emirates via Dubai so for the future it's worth considering another carrier. There may be others." Read full review: 20 nights in Africa; 10 on a Botswana safari
Overall trip
Excellent
Mr & Mrs M
Brenchley
"Wonderful holiday"
I visited Botswana and 1 other country between 26 Sep 2015 and 11 Oct 2015
"over all one of the best holidays I've been on!"
Read full review: 15 nights in Africa; 6 on a Botswana safari
Overall trip
Excellent
Mrs R
Harrogate
"A special holiday"
I visited Botswana and 1 other country between 24 Sep 2015 and 6 Oct 2015
"We had a wonderful holiday which we enjoyed tremendously - other than the visa concern mentioned at the start the only other thing which It would have been good to know is that tipping is standard and the daily rate per day guide in dollars would have been useful for us to know - also that a general tip to staff is normally given as well - this would give you a chance to have the right amount of cash in hand - as there is nowhere in most of the camps to get any cash - we fortunately had just about enough in various currencies to do this but it was a concern as we had not anticipated this ( probably it being our first time doing this type of trip)"
Read full review: 12 nights in Africa; 9 on a Botswana safari
Overall trip
Excellent
Uli
Germany
"Another unforgettable trip to Botswana"
I visited Botswana between 17 Sep 2015 and 4 Oct 2015
"It was our second trip to Botswana and it was another unforgettable one!!!!
We visited different landscapes an environments, saw so many and different species including 3 times wild dogs, 11 different(!) leopards, lions, many and even rare antelopes, probably thousand elephants and finally a pangolin (not to forget about 120 different bird species in total !!!)
We met again so many friendly and helpful people and were happy to join celebrations of Day of Independence.
We will come back to Africa! This trip was our third one with Expert Africa and again everything worked perfect!
Many thanks to wonderful Megan who was so helpful in planing this trip with us and never got tired to answer all our (many!) questions.
Her organisation was perfect and we definitely will plan our next trip to Africa with this very special and knowledgeable agency again!
Thanks again and all the very best to all of you!!!" Read full review: 17 nights in Africa; 15 on a Botswana safari
We visited different landscapes an environments, saw so many and different species including 3 times wild dogs, 11 different(!) leopards, lions, many and even rare antelopes, probably thousand elephants and finally a pangolin (not to forget about 120 different bird species in total !!!)
We met again so many friendly and helpful people and were happy to join celebrations of Day of Independence.
We will come back to Africa! This trip was our third one with Expert Africa and again everything worked perfect!
Many thanks to wonderful Megan who was so helpful in planing this trip with us and never got tired to answer all our (many!) questions.
Her organisation was perfect and we definitely will plan our next trip to Africa with this very special and knowledgeable agency again!
Thanks again and all the very best to all of you!!!" Read full review: 17 nights in Africa; 15 on a Botswana safari
Overall trip
Excellent
299
reviews of Moremi by travellers since August 2007
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