Reviews of safaris to Kalahari's Salt Pans

"More than that satisfactory." Read full review: 9 nights in Africa; 9 on a Botswana safari

"Apart from the two setbacks mentioned previously the trip was excellent and went smoothly throughout.

Camps were as expected with brilliant game sightings and camp staff helpful and considerate." Read full review: 19 nights in Africa; 15 on a Botswana safari

"As professional photographers, we felt every penny was well spent to get the absolute maximum out of a eight night safari.

We were thrilled.

Suggestions to help us improve our trips or our service:

Expert Africa should add some images to both brochure and website to give people an even better idea of camps and more to look forward to." Read full review: 10 nights in Africa; 6 on a Botswana safari

"Our third trip with Expert Africa and the itinerary that I put together was arranged perfectly. Not a single thing went wrong on our 18 day adventure." Read full review: 18 nights in Africa; 16 on a Botswana safari

"The level of satisfaction was beyond my wildest dreams. My expectations were blown away and far exceeded and I didn't see the Zebra migration at Nxai!" Read full review: 9 nights in Africa; 7 on a Botswana safari

"Trip as a whole was great!

In retrospect, I would have not spent four nights at Machaba (or any probably), but as I spent a day there sick I'm glad I didn't have to fly that day as well. I was disappointed in the suggestion of Machaba, since I had specifically said I wanted to avoid the 20-cars-around-one-animal sort of safari. That only occurred around the leopards and the lions, but still... I had raised this concern specifically with Richard and he assured me that the guides would manage it, but there was no way to manage it with so many camps/lodges and individual drivers." Read full review: 14 nights in Africa; 12 on a Botswana safari

"Great trip, no complaints and pretty much as advertized." Read full review: 8 nights in Africa; 8 on a Botswana safari

"This was our 7th visit to Botswana and 4th to Namibia. As ever we had a wonderful time. Expert Africa was once again exceptionally helpful and friendly. Although Megan booked our trip initially and was our contact more recently, Tracy also looked after us very well while Megan was away.
As usual, we mainly used Wilderness Safaris camps and, as usual, were particularly impressed with the high quality of the guiding in all locations. Transfers between camps were organised seamlessly.We were also very impressed with their care and consideration with regard to Ken's problems with balance in the dark, and in all locations they went out of their way to ensure that he had good lighting to escort us back to our tent at night.
We were also impressed by the way information was passed from camp to camp, so that when we arrived in a new location they already knew, for example, what drinks we liked for sundowners and other details of things we liked, which made us feel at home.
The Wilderness lounge at Windhoek was a good addition as somewhere to escape while waiting for the next connection and to use a computer to check in for flights.
Our only regret is that some camps now have separate tables for meals, as one of the things we have always enjoyed about these holidays has been the opportunity to meet and talk to people from so many different countries." Read full review: 19 nights in Africa; 10 on a Botswana safari

"Excellent trip.Probably one of the best holidays you can imagine. Beautiful, safe country with well educated pleasant people.
You want to go return." Read full review: 19 nights in Africa; 15 on a Botswana safari

"I have tried hard to frame my comments from a specific point of view of an ex tour operator. The majority of our party was overwhelmingly satisfied. My dissatisfaction with Kwando comes from (perhaps unrealistic) previous expectations. The animals, the service, the camps, and the people were all 5 stars. I purposely put off giving this feedback to gain some perspective on the events of the trip, and I feel like what I have said is justified and fair.

I would like to offer some feedback to ExpertAfrica specifically - we were very frustrated with the lack of a final reconciliation 2 months before we left. We were trying to make our individual final payments and there seemed to be no way for us to get a list that said, PAX #1 owes THIS, PAX #2 owes THIS, etc. We ended up having to sit down with literally pages of payment records, separate out our own credit card surcharges, subtract our own payments made to come up with final payment amounts. It was EXCEEDINGLY frustrating. I can't believe that we are the first group travel you've ever dealt with - so it baffles me that a clear and final reconciliation was not provided. I went round and round via email, and requested this several times in several ways, but got the impression that I was asking the impossible.

In addition, I asked about tour arrangements in Cape Town, and was quoted USD75 per person to join a scheduled bus tour. When I asked about a private mini-van, the price doubled. I did a little research and booked privately with a well-known, well regarded tour company who gave us private tours for USD60 per person inclusive of wine tastings and park fees. My issue was that I had no means of contacting them once we were on holiday - although they were great and checked in with Acorn House, and it all went off just perfectly. it would have been much simpler to do this through Expert Africa and I cannot believe that with an office there you can't do better than what was quoted. The LEAST you could do is offer a recommendation of a company you like to save your clients the trouble of finding out. This booking was over USD40,000 and I had to do a lot of the legwork myself - don't get me started on international air because thats a different can of worms. I understand if you can't offer consolidator fares from the US, but arrangements need to be made if you're serving the American market." Read full review: 16 nights in Africa; 9 on a Botswana safari