Africa: Reviews from our travellers

"Overall we had an excellent trip and experience. The main aim was to see rhino and we certainly managed that. The staff at all the camps and hotels couldn’t have been more friendly and helpful.

Travelling in Namibia was quite easy, even for oldies like us. A combination of the map, directions in the paperwork and Maps.Me worked very well. There are phone charging usb’s in the car and at all the camps. Tarmac roads from Windhoek to Etosha are all good. The only problem we had was in Etosha. The roads are very rutted and uncomfortable to drive on. Those turnoffs to the waterholes are even worse, and although they can be traversed with care, it does take time.

I think that the estimated time to travel from the Namutomi gate to Okaukuejo of 3hrs direct is quite optimistic. We stopped at three waterholes at the start then realised that we were well behind time, so just drove directly to the camp. That took about 6hrs overall. Despite that we did see some wildlife on the way, including two leopards under a tree. It seems that the park fees cover you for 26 rather than 24 hours. Having spent the night in the park we were going to go to the waterholes close to Okaukuejo, so checked with the staff there who wrote our latest departure time on our receipt, which was 26 hours after our entry. Incidentally the park fees were N$350 per day, not the N$170 we were expecting.

Although there was no diesel in Etosha when we were there, there is now a new filling station just a few kilometres from the Andersson gate. On the way back to Windhoek we stop the Village Boutique Coffee shop in Otjiwarongo which was very nice.

It was very slow getting in via Windhoek airport, with long queues to get through passport control (an hour). Fortunately for us a local official took pity on us and allowed us through earlier. You need to fill in a form on the way in, which they take, and fill in the same form on the way out, which you can collect just before passport control.

Lusaka airport was good. We were met on arrival and looked after before our flight to Anabezi and on the way back we were able to sit in Dave’s office with coffee and snacks, and helped with all the boarding requirements. All much appreciated

So, overall we did what we wanted to do and saw pretty well everything we wanted. The accommodation and people were great and despite the tedium of the long haul there and back, we had a fabulous time. Many thanks to Megan for putting it all together for us and always being helpful and available" Read full review: 14 nights in Africa; 8 on a Namibia trip

"We have used Expert Africa for over 15 years now and never had to call on them to sort a problem whilst in Africa but the understanding of our problem with the car hire and speed of their response and action was first class - the right help when we needed it.

They were able to turn round a trip that was becoming problematic in to one that we will remember for many years.

That is why we keep using them !" Read full review: 23 nights in Africa; 22 on a Namibia trip

"Superb holiday overall.

Had some wildlife sightings we’d not experienced before but a little disappointed not to see more cheetah as this had been the focus for this trip.

However we appreciate that nothing is guaranteed and the other sightings made up for that." Read full review: 12 nights in Africa; 11 on a Kenya safari

"Our trip was a dream come true. It was clear from my first call to Expert Africa that you had a lot to offer.

You were smart listeners, patiently crafting a great trip that matched our best hopes." Read full review: 14 nights in Africa; 12 on a Tanzania safari

"We had an amazing trip.
Maruska understood our priorities and altered a couple of the lodges for us.
She found the perfect driver for us, who could not have looked after us more .
I really appreciated that we could add onto our schedule a trip to CCF . Overall as a company Expert Africa were easy to contact and willing to help. We felt we were valued customers.
And I don’t blame them for the fact I didn’t see a wild cheetah ! ( I am joking )

Suggestions to help us improve our trips or our service:
Not really - you offer enough information before booking to assess what the customer wants . Or start them thinking more about it . And for us you achieved that - especially the driver experience .
Thank you" Read full review: 11 nights in Africa; 11 on a Namibia trip

"Lovely trip would maybe spend more time in Ruaha" Read full review: 26 nights in Africa; 8 on a Tanzania safari

"Overall, this was a fabulous and thoroughly trip, and I could only have wished for more time to see and explore more of Namibia. (Almost) everything worked out smoothly; and all staff on the ground were working so hard to make my stay pleasant and memorable." Read full review: 16 nights in Africa; 16 on a Namibia trip

"We had a fabulous trip to Namibia.

Tracy did a first class job with the accommodation she recommended and was extremely helpful with the fuel situation in Etosha.

I would certainly use Expert Africa again and would not hesitate to recommend them.

Suggestions to help us improve our trips or our service:

Nothing to improve" Read full review: 17 nights in Africa; 16 on a Namibia trip

"The trip was amazing.

It was well balanced in terms of locations duration at each location and distance between locations.

The choice of hotels and activities was also excellent.

The documents were very well thought out, specially the wildlife survey." Read full review: 14 nights in Africa; 13 on a Namibia trip

"Quite simply the trip of a lifetime - our first proper safari and we loved everything about it.

Parita from Expert Africa gave brilliant advice in putting our trip together. We ended up spending more than we budgeted for, but it was worth it.

I don't know if we will ever be able to do anything like this again, but I hope we can!" Read full review: 16 nights in Africa; 10 on a Kenya safari