Africa: Reviews from our travellers

"The guide we were assigned by Asilia was extraordinary. The most kind , knowledgeable and lovely man … 10 days with a stranger can have its issues but he was fantastic from day one. I cannot recommend Natho high enough. He looked after me - with mobility issues - and my family superbly. I cried when we said farewell which tells you much. Please pass this on to the Asilia management

I was prior to arriving in Tanzania unaware about the distance we would travel. Our guide told me we drove 1455kms !!!
We got infested with tsetse flies in Tarangire… you may wish to advise your clients … wasn’t pleasant

This was our 5th safari you organised for us and beyond the best. Your ground arrangements were superb from beginning to end … KLM NOT SO …

I would like to see a section here about the Guide and our view of them" Read full review: 11 nights in Africa; 10 on a Tanzania safari

"Given unprecedented flooding and travel conditions, Expert Africa was extremely supportive and always there for questions and problem solving along the way.

The camps they helped us choose were great and checked every box on our wish list for animal sightings.

One note is that when we were redirected to a less expensive camp because of conditions, the process for getting a refund was awkward." Read full review: 16 nights in Africa; 7 on a Tanzania safari

"Fantastic trip. Well-organised and we really appreciated the level of information and detail sent by Expert Africa, and the local knowledge.

Sabina made good suggestions and we enjoyed staying in a variety of places, and the mixture of self-guided and organised activities. Helpful to have the airport lounge when we arrived after an overnight flight - cold drinks and somewhere comfortable to sit and watch the safety video, but also useful info and they helped us to get a SIM card sorted out etc.

I've never done a trip which was organised by a company before, and I'm a convert!

We have recommended Expert Africa to others already, and are thinking/ dreaming about the next trip...

Suggestions to help us improve our trips or our service:

Would be good to strongly encourage people to know how to change a wheel before they travel (the Europcar rep told us 50-60% of travellers have tyre trouble). Also to make sure before people leave the airport that they have some idea of how to change a wheel on that specific vehicle - we came across a young family who were struggling, in 38C heat, to find the notch to put the jack into.

Also to make people aware that, while they may be able to check-in for their return flight online, Windhoek Airport doesn't have QR code readers for digital boarding passes. If the attendant in the Wilderness lounge hadn't made us aware of this when we arrived for our return flight we would have got a bit stuck, but if people are short on time or don't go into the lounge they may not discover this until too late.

In hindsight, we would probably have fewer one-night stops - it was wonderful, but I think we were trying to cover too much ground, really. Not Sabina's fault - we were over-ambitious!

A note for some of the lodges - often we were given a lot of verbal info upon arrival, including the different activities available. Sometimes we were and sometimes we weren't told prices. It's a lot to take in, and would be very helpful to have the activities written down and definitely with info on prices (some lodges did provide this either in the room or at reception)." Read full review: 13 nights in Africa; 13 on a Namibia trip

"This trip was clearly very well designed, to take us from the "beginner safari" of Nairobi National Park with the lights of the city in the distance to the intense life of the Kicheche camps with morning and afternoon drives. And ending with the comfort of Loldia house was perfect.

This was my first safari and I was surely spoiled by the people and the sights--I didn't really think I'd be seeing elephants walk past my bedroom window!

Suggestions to help us improve our trips or our service:

Not really -- this trip was a logistical feat and not one ball was dropped.

Thanks for a great trip." Read full review: 16 nights in Africa; 13 on a Kenya safari

"I highly recommend working with Expert Africa to organize an African safari.

Richard was extremely knowledgable about Kenya, all the possible camps, and was there from start to finish with good advice.

This was the second trip my family has taken with Expert Africa. My wife and daughter went to Namibia in Feb. 2022, when Covid restrictions were easing, and had an excellent self-drive safari.

If we go back, we would happily consult with Expert Africa again (though I am disappointed that they don't offer safaris in northern South Africa, including the Kruger area, since we may well want to bring our grandchildren someday and perhaps would like to be able to mix a Kruger conservancy with Zambia's South Luangwa area, or try the malaria-free Marakele area)." Read full review: 16 nights in Africa; 13 on a Kenya safari

"The experiences (in particular gorilla trekking met all expectations and hopes). All arrangements within the trip went very smoothly. The local guides were very good. The hotel service was excellent." Read full review: 9 nights in Africa; 4 on a Kenya safari

"I keep saying that my next safari will be my last safari…other places to see and do, etc. etc. But I’m no sooner done with safari than it is done with me. I was already planning the next one on the 5th day of this one! And I know I’ll reach out to Richard. It could not be a more seamless, positive experience than dropping Richard an email and knowing he’ll get all the details right. And he does.

When I was unsure about combining Lewa and Ol Pejeta (I thought them to be too “samey”) he put my mind at ease and now that I’ve experienced them myself, he was absolutely right. His guidance and feedback are completely on point. This itinerary was wonderful and delivered on everything I’d hoped to see and do. Rhinos, varied landscapes, stunning camps, a return to my beloved Mara — this had it all.

I’ll drop you an email in a few months, Richard! Safari 2025 beckons!

Suggestions to help us improve our trips or our service:
No suggestions at all. I consider myself lucky to have worked with you twice now. Looking forward to #3." Read full review: 12 nights in Africa; 11 on a Kenya safari

"A very nice trip off the beaten track.

If you are looking for peace and seclusion, this is the place for you.

It may be a little different in the high season...

Suggestions to help us improve our trips or our service:

Not at the moment, as the trip was wonderfully organized and my wishes were actively taken into account." Read full review: 19 nights in Africa; 18 on a Tanzania safari

"I have travelled on safari to East and Southern Africa on many occasions now.

This trip was one of the best with everything running like clockwork." Read full review: 11 nights in Africa; 9 on a Kenya safari

"I had an incredible trip and would (and have) recommended Expert Africa and the locations I traveled to to others.

The animal sightings, which were the driving force behind my desire to travel to Kenya, were beyond my wildest dreams.

I felt escorted through each step on my itinerary, which was very important to me as I was traveling solo.

I greatly appreciated the support I received and plan to return to Africa in the not-so-distant future.

Suggestions to help us improve our trips or our service:

I can’t think of a thing to add regarding your excellent service and selection of travel options!" Read full review: 11 nights in Africa; 9 on a Kenya safari