Africa: Reviews from our travellers

"Expert Africa managed the arrangements for our trip very efficiently and they were all delivered without a hitch. The information we received before our trip was very detailed and is likely to inspire confidence in any traveller. This information can be supplemented by your very informative website.

Josh was very helpful when we needed to contact him and in his communications with us.

We feel that EA delivered a trip experience that was just what we had requested. We are very pleased with the service we received." Read full review: 13 nights in Africa; 8 on a Namibia trip

"Overall a wonderful trip -- going to be a hard one to beat. After two previous trips to South Africa, we wanted to clarify a few details about how the game drives and lodge logistics were run. e.g. flight times not impacting on game drives, whether we would go straight to dinner from the evening game drive or be allowed to freshen up and requests for quiet rooms with better wildlife viewing. We struggled to clarify these details before the trip, being told that we would go straight to dinner and that our points had been on passed on and the lodges would do their best.

In reality we never had to go straight to dinner (a different set-up from safari in South Africa) with the consequence that we would have packed differently. We also discovered out there that all the intra-lodge delta flights are run between 10am and 1pm, meaning that the morning game drives were cut a little short on every change over day, but were always possible. In terms of room selection, though we were located further from the main areas in both Xaranna and Sandibe, in Xaranna we were placed in a room between a near constantly running fan and a generator -- which did not add to the peace and quiet. There were other room options and we raised it with the lodge, but no action was taken." Read full review: 10 nights in Africa; 8 on a Botswana safari

"We are so pleased that we chose to go to Zimbabwe.

We really enjoyed our short stay in Victoria Falls and then Hwange National Park proved to be a really excellent safari location, where we saw all the wildlife we hoped to see, and appreciated the professionalism of the guides." Read full review: 15 nights in Africa; 13 on a Zimbabwe safari

"The trip was very well-planned to suit our interests and our needs. Freddie was very responsive to us and understood what we were looking for and what we were capable of.

This was our second trip organised by Expert Africa and we remain very satisfied. All the camps and airlines were made well aware of mobility issues and everyone responded appropriately and sympathetically.

All 3 camps were comfortable and had excellent food and guiding. Every effort was made to co-ordinate the holiday to minimise waiting time on journeys and maximise time in camps.

We had a thoroughly enjoyable safari.

Suggestions to help us improve our trips or our service:

Difficult to see how the service could be improved" Read full review: 13 nights in Africa; 11 on a Zambia safari

"The whole experience from the flights to camps was second to none.

We always have a wonderful time in Africa. We would not consider a beach holiday again.

Keep up the good work Expert Africa and a special thank you to Claire Scott for all the help she gives when arranging out holidays.

Suggestions to help us improve our trips or our service:

Just keep up the good work. Thank you." Read full review: 11 nights in Africa; 9 on a Zimbabwe safari

"Our 9th time to Zambia and it remains our favorite safari destination.

The camps are all well organised and comfortable and everyone is so friendly.

S Luangwa shows noticeable increase in visitors but game superb and camps becoming more luxurious.

Less walking offered up front and we needed to make it clear that we were repeat visitors who wanted to walk..

Kafue was an experiment in contrast and suited us perfectly. Hope to be back.

Suggestions to help us improve our trips or our service:

Thanks once again.

Expert Africa bookings are well regarded at all camps and we have no intention of booking with anyone else having heard horror stories of other agents" Read full review: 17 nights in Africa; 15 on a Zambia safari

"Megan was very attentive and helpful, patiently answering all our queries.

No problems with advance organisation" Read full review: 4 nights in Africa; 4 on a Botswana safari

"This was our fourth trip to Namibia, first to Botswana, and we think it was the best trip of all. We have used Expert Africa for every trip, along routes that we have chosen and planned ourselves. We will definitely continue to do so. Their staff's professionalism, knowledge and understanding of the country and the visitor's needs are second to none; we would not contemplate looking at another company.

The route, which Claire advised us on, was excellent, taking in a variety of landscapes from these beautiful countries. She took our initial wish-list and turned it into an affordable and practical trip. Perhaps a couple of the drives between destinations were a little too long, but certainly they were achievable in a day.

We have not visited the north of Namibia before and this, along with Botswana, provided a very different, water-based experience. The lodges were all excellent; all very different, but provided amazing experiences. We are always stunned at the quality of food, service and accommodation that are produced in the middle of nowhere!

The Namibian peoples are so friendly and eager to please their visitors. The guides are always professional, knowledgeable and well-educated. They manage to provide a personal experience to each and every visitor.

It was a bonus to be greeted at Windhoek airport by a member of Wilderness safaris and helped through the car hire process. Also, the use of their lounge upon our return was good, as was the help to bypass a long queue for the baggage check.

The only trouble is - we want to go back again now!

Suggestions to help us improve our trips or our service:

No, it's all just great." Read full review: 20 nights in Africa; 16 on a Namibia trip

"Very good indeed - Pretty much as I had planned though the food was much better than expected.

Luderitz was definitely worth a visit.

Suggestions to help us improve our trips or our service:

One point to note. Contrary to your notes, there is a petrol station at the airport." Read full review: 14 nights in Africa; 14 on a Namibia trip

"We were it the more than capable care of Tom Morris from Expert Africa's London office. Tom's enthusiasm and knowledge of Namibia knew no bounds. His careful planning of our itinerary was obvious, and how he had considered our requirements in the planning in the order of lodges we stayed in was just right.
This was my first visit to Namibia and I was blown away by it - the wildlife/birdlife was as good if not better than any I have experienced before in Africa - I will definately be back.
I will definitely recommend Expert Africa." Read full review: 11 nights in Africa; 9 on a Namibia trip