Africa: Reviews from our travellers

"This was a slightly complicated three week trip, as we were organising the first two weeks privately, with our son who lives in Kenya, and then segueing this with a final "solo" week planned with Expert Africa. In fact, it became a bit of a hybrid arrangement and Expert Africa (Richard Trillo) was enormously helpful and flexible in assisting us to plan and book both parts of the whole trip.

We covered some 2,500 miles of travel in country (not including flights to/from UK), by road and internal flights, taking in Nairobi, the Aberdare National Park, Nanyuki, Mount Kenya National Park, El Karama Lodge in Laikipia, Sarara Camp in Namunyak Wildlife Conservation Trust, wild camping north of Archers Post, Buffalo Springs National Reserve, Shela on Lamu Island, Porini Lion Camp (Olare Motorogi Conservancy), Loldia House on Lake Naivasha, Lake Elmenteita and Lake Nakuru National Park.

Every part of the itinerary booked with Expert Africa went without a hitch and we felt thoroughly well looked after from beginning to end. We saw more wildlife than you could possibly imagine, including all of the so called "Big Five", met wonderful, friendly people and learned something of their lives and cultures. It has been a truly memorable trip and I would recommend Expert Africa to anyone who might be planning a similar experience.

Suggestions to help us improve our trips or our service:

I really can't think of anything!" Read full review: 22 nights in Africa; 9 on a Kenya safari

"Thank you so much to Expert Africa and especially Maruska for making this trip possible and specifically tailored for us.

Maruska spent a lot of time tailoring the programme for us and answering ALL our questions (and we had a lot!) always in a very timely manner. Once in Namibia, everything went very smoothly and was easy.

We had an amazing time, in exceptional places and this trip would not have been possible without Maruska's help

Thank you!

Suggestions to help us improve our trips or our service:

We should do more advertisement in countries outside UK. I am a French national and my family was very keen using a French agency but after a few exchanges with Maruska I could tell she was more efficient/responsive than people at other agencies.

Great services, thank you so much!" Read full review: 17 nights in Africa; 14 on a Namibia trip

"It was excellent. Our thanks go to Claire Scott who really listened to what we wanted and selected excellent locations for us." Read full review: 15 nights in Africa; 13 on a Tanzania safari

"My daughter and I went on a girls' road trip round Namibia as a post exam/pre uni adventure for her. We wanted to experience the best Namibia has to offer, but with without worrying.

Our trip was arranged by Maruska who got this completely and could not have taken more care in understanding all aspects of what we wanted and masterminding a detailed itinerary to ensure that's exactly what we got. She never lost patience as she tried to find accommodation for us even though we were booking late and capacity was low..and then we changed out minds! We had one hiccup with a misunderstanding on a booking when we checked out...one call and it was all sorted!

I have recommended Expert Africa to everyone I meet who is planning a trip to Africa, and I wouldn't contemplate using anyone else when we visit again. I only wish we could use EA to book all our holidays.

We had a holiday of a lifetime and so much of that was down to Maruska's knowledge, contacts and above all understanding better than we did what we wanted, and delivering it all.

Suggestions to help us improve our trips or our service:

Our experience centred around Maruska and could not have been better. I feel confident that her fantastic levels of service would be replicated by other country specialists. As I said in an earlier comment, I just wish we could book all our holidays with you. Next time we head to Africa we will come straight to you. Well done!" Read full review: 10 nights in Africa; 9 on a Namibia trip

"This was the only part of the trip I did with this company. It was seamless, and reassuring to have organised it through them for my first stop." Read full review: 3 nights in Africa; 3 on a Botswana safari

"Excellent safari, we did the whole of northern Tanzania circuit. We really enjoyed every bit of it.

Credit to Expert Africa for organising such a lovely trip for us." Read full review: 12 nights in Africa; 11 on a Tanzania safari

"Overall this was one of our best vacation experiences.

Suggestions to help us improve our trips or our service:

Not really. Overall trip and logistics were excellent." Read full review: 13 nights in Africa; 11 on a Botswana safari

"Lovely" Read full review: 13 nights in Africa; 11 on a Zambia safari

"We loved our first safari! We had no complaints throughout our trip.

Jessica did a fantastic job planning our itinerary perfectly. She was very responsive to my questions and emails and was so organized.

The Tanzania travel book and leather travel binder were very nice touches. The Nomad camps were first rate, the flights between camps were convenient, and best of all, the people were warm and friendly.

We didn't want our trip to end and definitely want to go back again soon!

Suggestions to help us improve our trips or our service:

Service was impeccable! I'm glad we decided on Expert Africa as you are so organized.

Payment was also very easy on the website." Read full review: 8 nights in Africa; 9 on a Tanzania safari

"We booked our honeymoon via Expert Africa upon advise from a friend, Expert Africa were brilliant at asking what we wanted from our trip and Lyndsey our travel expert provided us with lots of options to consider. Her advice was honest and thorough and she spent a lot of time with us trying to get the perfect accommodation for our trip. Our honeymoon was simply amazing and we made memories we will never forget. The whole process was excellent and all the travelling and transfers went seamlessly, we had no issues and were well prepared. Our trip consisted of Safari in the Selous in Tanzania staying at Beho Beho – We can’t rate Beho Beho highly enough and there simply aren’t enough words to be able to describe the experience and hospitality we experienced.
The guides and staff are knowledgeable, friendly and fun. The Camp is beautiful and if you are after luxury and comfort you won’t go wrong, the food is some of the best we have ever eaten, there are a few amazing touches at Beho Beho that we won’t ruin for you if you’re thinking of staying. This was our first safari and the personal experience we had far exceeded our expectations, the highlights for us at the camp were seeing a pack of the wild dogs up close as well as the walking safari.
After the Selous we travelled to Zanzibar staying at the Zuri Zanzibar, Zuri means Beautiful in Swahili and the name does not disappoint – again the hospitality and accommodation are stunning, the food is brilliant – if you want a relaxing break on a white beach look no further.

Expert Africa provided us with more than we could have asked for and we couldn’t recommend them enough." Read full review: 13 nights in Africa; 7 on a Zanzibar holiday