Africa: Reviews from our travellers

"We enjoyed Namibia, especially during Covid times when there are so few people.

One lodge, Ai Aiba was disappointing and felt “low end”- our travel consultant should have suggested a different place.

The other issue was with Etendeka and Tok Tokkie: my wife and I found the description quite misleading: there is nothing Luxury about Tok Tokkie, and it should have been presented as a camping trip with no tent. I believe that Etendeka is similar. Expert Africa should have made it very clear that conditions are very basic and that it can get freezing cold, windy and sandy at night and the bed is a very basic foldable one, and this was not conveyed to us clearly. While Mandulea was also not luxurious, it did have some basic comforts like light, real bed, shower and toilettes which worked well for us.

On the positive side, Onguma and Hoodia exceeded our expectations and were superb." Read full review: 19 nights in Africa; 15 on a Namibia trip

"Our first trip to Botswana was a life changing experience.

It all started off on the right foot with Tracy as our trip specialist. She totally understood what kind of experience we were hoping to get and provided us with options that in the end put together the most perfect itinerary. She also found us deals which helped us to maximize the value for our budget.

There was relaxation, adventure, and variety, and it was all down to the thought through details and logistics.

We did not have any issues at all on our trip and can't recommend Expert Africa enough." Read full review: 13 nights in Africa; 11 on a Botswana safari

"Our safari was truly a trip of a lifetime. My husband and I planned this trip as our honeymoon, and it was originally supposed to take place in Summer 2020. When Covid hit, the Expert Africa team made what seemed like a terrible stressful thing (changing our honeymoon plans) a breeze. I cannot speak enough to the professionalism of the Expert Africa team. They rescheduled our trip, and made doing so stress free.

This trip was planned to perfection, and the details all fell into place without a hitch. We are looking forward to planning future safari trips, and I know that I will be coming back to Expert Africa for the knowledge, skill, and genuine kindness we experienced while planning this one. You won't be disappointed if you plan your safari with Expert Africa!

Thank you Olivia for a perfectly planned trip and for giving us a honeymoon we will never forget. I blame you now for the fact that I'm already dreaming up the next opportunity for safari.

It was perfect. Thank you!

And sorry for doing this form over a year after our trip! It's been a crazy year." Read full review: 16 nights in Africa; 7 on a Tanzania safari

"I had the most wonderful time! It was a time of total de-stressing, relaxation, wonder and renewal of old friendships. All staff at the camps were vaccinated, and all guests that I spent any time with were too. Of course everything was outdoors, so I really didn't worry about covid very much.

Sightings were varied from camp to camp. I usually visit Zambia in June so I was particularly interested to see the carmine bee-eaters and other migrants as well as so many flowering trees.

This was my ninth visit to South Luangwa. I will continue to return to this fabulous park and all the friends I have made with guides and staff during that time. It is a magical place!" Read full review: 19 nights in Africa; 19 on a Zambia safari

"This was an awesome trip. It took a lot to make this happen and without Expert Africa's involvement
coordinating with camps and lending advice and expertise as we booked flights, layovers and reacted to an ever changing international situation we would not have been able to do it." Read full review: 13 nights in Africa; 13 on a Zambia safari

"Unforgettable

This is the place were you meet animals in the wild, up close

Keep preserving the environment there: untouched, and don’t let mass tourism ruin this" Read full review: 3 nights in Africa; 3 on a Tanzania safari

"My family had high expectations for this Namibia trip, but it exceeded all of them! All of the lodges were excellent, staff amazing, and the food delicious.

In terms Covid, all staff wore masks and, from what I understand, were vaccinated.

Lastly, Maruska at Expert Africa went above and beyond to help us plan the trip and ensure it went smooth and safe. She helped us defer from 2020 to 2021, including changing the entire route due to lodge availability. She helped us find a Covid testing site prior to our return and informed about the very last minute entry requirement changes, which we would've missed otherwise. We are now looking forward to booking our future trips with Maruska and Expert Africa!

Suggestions to help us improve our trips or our service:

None, everything was excellent." Read full review: 19 nights in Africa; 14 on a Namibia trip

"Despite the challenges of postponing from August of 2020, traveling during a pandemic, and having to deal with last minute camp closures, I can't imagine having a better experience." Read full review: 18 nights in Africa; 18 on a Zimbabwe safari

"This was our third trip with Expert Africa - I believe it's no coincidence that the Bradt Africa guides are simply the best ones on the market and that Expert Africa are extraordinary in the depth of their knowledge of the situation on the ground and in their capacity to coordinate and synchronise everything to make it an excellent trip for a family with young children.

The team doesn't shy away from having you face some challenging hikes and let you contrast more adventurous camping surroundings with (by then, you feel, properly earned) luxury.

I saw some of the most amazing sights and things in Africa, which I would not have found without the guidance of Expert Africa. And for the unforseeable and unavoidable occasional hick ups, the team is there to help where they can.

I hope Expert Africa stays a well kept secret." Read full review: 21 nights in Africa; 7 on a Zanzibar holiday

"It's hard to know where to start. Perfect, amazing, unforgettable.

The personalised advice on the itinerary, accommodation, and activities great from Sabina our local advisor with a true passion for Namibia. Then COVID-19 hit and Sabina was understanding, flexible and made endless changes always with a smile and a laugh. Ultimately it was due to her reactivity, solution orientated approach and ability to adapt and make changes at short notice that we were able to spend an amazing and unforgettable family holiday in an amazing country, indeed were privileged to regularly feel like we had Namibia to ourselves. We were alone on Dune 45 for a good hour.

Sabina was available to reply to all our questions however minor and even helped us with an NEW reservation that we had made directly with the park, she really couldn't do enough to make our holiday amazing.

What a country, we were intimate with wild elephants, lions and a leopard.

For me Expert Africa is the only place to go for a holiday in Africa.

Suggestions to help us improve our trips or our service:

I really struggle to suggest any improvements. The trip was amazing, the service from Sabina and then Chris when COVID made things really complicated was faultless/first class.

The reception at Windhoek from the folk at Wilderness Safaris was a great start to the trip but there is nowhere to rate it on the feedback forms." Read full review: 21 nights in Africa; 17 on a Namibia trip