Reviews of safaris to Mana Pools National Park
We have always listened to our travellers, and now you can learn from them also. Below are links to feedback from recent trips - these are their views, not ours! See what they think of us, and about our trips to Africa:
"My Oct 2018 trip"
"Our trip to Zimbabwe October 2018"
We are big fans of Zambia because of the excellent walking but we liked the combination of walk and drives we experienced in Zimbabwe.
Mana Pools was busier than Hwange, which was very quiet. In Mana Pools, it is strange to see people walking in the park without guides. In Hwange it was wonderful to be away from tsetses and mosquitos." Read full review: 17 nights in Africa; 15 on a Zimbabwe safari
"Sep 2018 trip to Zimbabwe "
Everything else was superb." Read full review: 12 nights in Africa; 10 on a Zimbabwe safari
"Zimbabwe is well worth visiting"
Freddie responded well to our request to select camps primarily for the quality of their guides. The camps were all of high quality and each had unique experiences, and great, knowledgable and experienced guides.
It is pleasing to see each camp supporting their local communities and doing their best to protect the wildlife and prevention of poaching. Clearly they are managing despite the current political and economic crises facing the country and are well worth supporting.
Suggestions to help us improve our trips or our service:
We like the fact that we can chat to your reps and you make suggestions to help us choose camps and locations based on our past experiences with you and don’t simply refer us to your website or brochures so the trip is truly tailored to our wishes." Read full review: 17 nights in Africa; 15 on a Zimbabwe safari
"Our August-Sept 2018 Zimbabwe Safari"
Everything was as expected and described, with 2 minor exceptions: our transfer from Batonka Guest Lodge was to arrive at 8 am, giving us time to have breakfast at 7 am, but he arrived at 7 am, so there was a bit of a rush. I would have preferred to know this in advance.
The other exception was certainly to our advantage: apparently the road transfer from Hwange Bush Camp to Somalisa Expeditions is not a comfortable journey, so the owner of Hwange Bush Camp arranged for us to fly, and we were told he covered the cost on his own. He has apparently communicated this to agents (including Expert Africa).
Suggestions to help us improve our trips or our service:
Not much to suggest, only this: perhaps consider updating the general description of Zimbabwe, as a lot has changed in the last year. You should know that when we mentioned we had booked with you, many other travellers (and some of the camp staff) said "oh, they have an excellent website". Thank you." Read full review: 14 nights in Africa; 11 on a Zimbabwe safari
"Zimbabwe: still beautiful and welcoming"
I suppose the unexpected thing about our trip was that apart from a delightful train journey which gave us double the travel time we had paid for, things actually do work. There were unavoidable delays from time to time, but there were no glitches in the arrangements made for local transfers or accommodation.
All in all it was a wonderful three weeks, and my thanks to EA for their excellent service.
Suggestions to help us improve our trips or our service:
No improvements possible on the service we received from both Freddie and Claire.
We were picky and difficult and not altogether consistent, and they managed us brilliantly, thanks so much." Read full review: 20 nights in Africa; 16 on a Zimbabwe safari
"Great trip"
Slight problem with transfers:
Transfer from airport involved waiting for others to get through immigration and then stops at various hotels.
Never informed of time of transfer to Hwange.
Transfer from airport at end forgotten.
Never informed of time on last day." Read full review: 10 nights in Africa; 10 on a Zimbabwe safari
"My May/June trip"
We loved the trip and thank Expert Africa for their suggestions, their planning and their professionalism.
We will most definitely use them for our next trip.
Suggestions to help us improve our trips or our service:
We were thrilled with the trip. I've tried to not rate all the accommodation and camps as excellent, but everything really WAS excellent.
Thanks Expert Africa!" Read full review: 26 nights in Africa; 8 on a Zimbabwe safari
"Good Service!"
Suggestions to help us improve our trips or our service:
Not really, your doing pretty well as it is." Read full review: 11 nights in Africa; 9 on a Zimbabwe safari
"My May 2018 trip"
Otherwise the trip was well done and worked as planned.
This is the second time we've used Maruska and were very pleased before, so perhaps it was poor communication on my part." Read full review: 14 nights in Africa; 11 on a Zimbabwe safari
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