Zambia: reviews from our travellers

"We highly recommend a trip with Expert Africa to Botswana.

The whole experience was fantastic and we have no negative comments to make on anything we did. The planning and arrangements for the trip went smoothly and we were very happy with the mix of camps we visited and the varied scenary.

Suggestions to help us improve our trips or our service:

This was our second trip with Expert Africa and we can't wait to go again. Both the trip organisation/execution and the service was exemplary." Read full review: 17 nights in Africa; 13 on a Botswana safari

"We really enjoyed our trip and all aspects (except those listed in the box below) went smoothly. The folder that contained all the vouchers and key information together was useful.

With hindsight we should have booked accommodation with AC throughout the trip because if you go out early it is valuable to have somewhere cool enough to rest in the heat of the day before going out again in the afternoon. We probably should have worked this out for ourselves but I hadn't expected to want to be in much at midday and had not appreciated how hot tents can get!

We would definitely recommend Namibia at this time of year to any wildlife enthusiasts and your advice helped us to make the most of it." Read full review: 20 nights in Africa; 15 on a Namibia trip

"The level of service and attention to detail made this vacation something we remember as long as we live." Read full review: 14 nights in Africa; 13 on a Zambia safari

"Brilliant trip with superb, knowledgable guides and a real Africa experience.

Suggestions to help us improve our trips or our service:

We are experienced visitors to Southern Africa and were delighted with this opportunity to explore what for us was a new area." Read full review: 13 nights in Africa; 6 on a Zambia safari

"Tracy had worked really hard to put together a wonderful itinerary, building to a great climax. All our venues had a wow factor and it would be hard to choose a favourite.

Travelling through Namibia, Chobe And Zambia gives an amazing variety of experiences.

One needs to watch the waistline as one is fed relentlessly on delicious fare.

Many thanks for great service, best wishes, Jane Westermann

Suggestions to help us improve our trips or our service:

Luggage allowances were a problem as we were given different advice. Photographers need to know that they won't be separated from their precious stuff. There is obviously a difference between v small flights and the Proflights to Mfuwe. This doesn't necessarily relate to you but it was the only thing on which we were unclear." Read full review: 25 nights in Africa; 12 on a Namibia trip

"First time in Zambia but ExAf was able to take feedback from previous trips to Namibia and create an itenerary to suit expectations. Had a great time.

Suggestions to help us improve our trips or our service:

Feedback I heard while out in Zambia at Tafika is that you are very good at matching people to the camps so that no one arrives with the wrong set of expectations.

That is also my experience in dealing with you, which is why I am a return customer..." Read full review: 15 nights in Africa; 14 on a Zambia safari

"More than lived up to expectation, glad we chose the camps we did and appreciated the help Lucy gave us on our itinerary.

Will live long in our memory and very much hope to return sometime in the not too distant future.

Suggestions to help us improve our trips or our service:

None I can think of" Read full review: 15 nights in Africa; 14 on a Zambia safari

"Everything went wonderfully well as we returned to our 4 favorite camps in Luangwa. Plenty of new things to see and do, and we met up with all our good friends in the camps there. What a bit of paradise it is.

Suggestions to help us improve our trips or our service:

No. Just keep it up! We value the service EA has given to us on 5 trips to Africa, and have recommended it to others at the camps.

The advice before the trip is especially helpful as it avoids the wrong expectations/clothing/cameras/binoculars etc that other operators seem to ignore." Read full review: 15 nights in Africa; 14 on a Zambia safari

"Outstanding trip. We thought our last visit to Zambia couldn't be bettered, but it has been. All the camps were excellent - no negative comments or suggestions for improvement. The African bush remains as alluring as ever.

Unfortunately for our bank balance we'll be back - please wait for the call!

Suggestions to help us improve our trips or our service:

We really can't think of any. This is our fourth trip organised through Expert Africa, and every one has exceeded expectations. We've also recommended you to others, and they've also experienced outstanding service.

Keep it up!" Read full review: 16 nights in Africa; 16 on a Zambia safari

"We had a wonderful time! The lodges and camps were very much as we expected - or even better. It is true that one can 'travel light' because washing really does come back on the same day. Our sightings of wildlife were beyond our expectations and have left us with some marvellous memories - and hundreds of photos. We saw leopards on no fewer that seven occasions, and lions that were within touching diistance, not to mention all the antelopes, birds and other animals.

Unfortunately there was one event that could have spoilt our holiday had we not been fairly seasoned travellers who do not easliy panic. On arrival at Lusaka we discovered that our names were not on the Proflight list for the flight to Mfuwe, and it was full. The existence of our Expert Africa voucher for the flight proved totally worthless. Fortunatey we were assisted by staff from Tours Africa, who tried to contact Expert Africa for us but it was before office hours in the UK, and Chris McIntyre's phone was on voicemail.

They then contacted Heather at Tafika, and she sorted out an eTicket for the midday flight. All this meant we lost a morning hanging around at Lusaka airport, when we were expecting to be travelling out to the Luangwa valley. When we did arrive at Mfuwe we were met by a driver who had had to make an extra round trip to pick us up when he should have been on his way to one of the Tafika bushcamps. So our arrival at Tafika was all very rushed in the end, and not at all the relaxing start to a holiday that had been planned.

We would point out that Heather also checked our return Proflight flight, and passed on an eTicket (booked by Claire Scott), as there was no booking for that either. She also checked with Shentons that they were expecting us. Considering that this holiday was booked in early February this experience was very disappointing." Read full review: 12 nights in Africa; 11 on a Zambia safari