Travel reviews by Mrs H from Cheshire
Review Distribution
Total number of trips
2
Countries visited
4
Lodges stayed in
7
Excursions taken
0
My Nov 2022 trip
Kenya between 7 Nov 2022 and 16 Nov 2022
Arranged By Jessica Plumb

Four Points Nairobi Airport
"Four Points Nairobi Airport review"

Kinondo Kwetu
"Kinondo Kwetu review"
All of the staff were extremely helpful, kind and friendly. Didi, the manager, couldn't have done more to make our stay comfortable.
The settings for meals (which changed nightly) were always stunning and the food was delicious."
Zambia 30 years on!
Zambia and 2 other countries between 23 Jul 2009 and 12 Aug 2009
I wanted to go back to Zambia where I grew up and give my family a positive snapshot of the country. The Victoria Falls is indeed a natural wonder of the world and the helicopter flight along the gorges was thrilling.
Robin Pope Safaris were exceptional to the point that nothing else measured up! We saw all the game we had hoped to see and discovered the magnificent birds of Southern Africa. It was a pleasure to be in the company of such wonderful guides and staff.
My husband and youngest daughter are now converts to river fishing, having enjoyed it so much on the "Mighty Zambezi!"
Mozambique, Bazuruto Island was disappointing because of the activity staff's failure to engage with us. I would not recommend the resort to people who are not going to sunbathe all day."
Arranged By Lucy Copson

The River Club
"Execellent start to our adventure"
Fabulous split level rooms overlooking Zambezi. Colonial style and activities- croquet, swimming and "passing of the port!" kept us amused.
Daily activities efficiently organised. We were always accompanied by a well informed and sociable guide.
The helicopter ride over the Victoria Falls is an unforgettable experience and puts the scale in perspective."

Nkwali
"Our favourite place of the whole trip, Nkwali"
We were privileged to have Kanga as our guide for our whole stay. He is amazingly well informed, friendly, and good with children. He is part of a great team of Guides at Nkwali who make you feel safe yet "out there!" We felt that our stay focused on us and our needs: Our jeep drives were changed to suit our interests and the night drives which proved too scary for the 10 year old were cut out. This involved changing meal times for us which also was done without difficulty.
Melissa the camp manageress was fabulous, we felt well informed and looked after. She handled last minute flight changes without turning a hair!
Jo Pope has great taste and organisational skills and these are reflected in the decor, shop gifts, and meals -no-one has a repeat menu whilst with their safaris!
The abiding memory was the impressively strong role models that the Zambian guides provided and the sense of community within the camp, based on mutual trust. The need for trust cannot be overstated for visitors, completely out of their comfort zones. Robin Pope Safaris understand this and enable you to form good working relationships with their exceptional staff."

Chongwe River Camp
"Chongwe River Camp, fishing discovered!"
We stayed in the Albida suite which was great to have family time having spent previous 10 days eating communally. Edward looked after us very well and was an invaluable help. However it did cause problems as we did not seem to get information on trips and activities or to know the staff as well as we had in other places. We definately felt we were slotted into activities that the guides were organising rather than those we were interested in. eg. We wanted to go canoeing but ended up bird watching whilst the guide paddled. Communication between guests, managers and guides seemed problematic.
Discovering river fishing was a highlight of our stay at Chongwe. David's quiet, patient and gentle manner whilst teaching us to fish was inspirational. My youngest daughter and husband are now converts.
One of my daughters had previously picked up a stomach bug and was very ill during our stay at Chongwe. Debbie, the manager, couldn't have been more helpful."

The Airport Grand
"The Airport Grand review"
Difficult to find shuttle bus to get there.
Great food and facilities"

Bazaruto Lodge
"Bazaruto Lodge review"
Accomodation, administrative and general staff and restaurants great. Nothing too much trouble for the friendly staff. General manager Louis really helpful, sorted out medical and travel difficulties immeadiately. Chef came and introduced himself to discuss my daughter's allergy.
Inclusive activities disappointing. No one to show you how to sail the catamaran. You had to find your own canoe. Snorkelling meant being left on a beach with equipment and collected two hours later. Paddle boat broken our whole trip.
Sea fishing was an extra. Staff didn't smile, introduce themselves or talk to us until a fish was caught. Luckily we did catch some amazing fish, with their help, which saved the trip.
The atmosphere of the whole place changed at the weekend when a large group arrived and took the place over."
1. Employed the right person that can teach hobbycat sailing, and to accompany clients if they need assistance.
2. Ensured that a guide always accompanies the snorkelling, and in the unusual event that more that 15 people wanted to snorkel, then a second guide would also be sent.
3. Made sure that the paddle-boat has been repaired.
He also commented that the lodge had had put in place weekly training sessions to improve staff communication skills, so they could help their staff better. Hence we’re optimistic that this will help future visitors to the lodge.