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Traveller reviews

Travel reviews by The F family from Cheshire

Review Distribution

Excellent
Good
Average
Poor
Terrible

Total number of trips

1

Countries visited

1

Lodges stayed in

5

Excursions taken

0

My Sep 2024 trip

Zambia between 4 Sep 2024 and 18 Sep 2024

Trip rating: Excellent
"Lucy spent quite a lot of time arranging our trip - mostly because we had to book Avios flight with British Airways and availability was sometimes difficult on required dates.

Of particular note, when we arrived at JNB there was a downtime with electricity and the airbridge was inoperable. We had assisted passage though the airport with British Airways and we were taken straight to the transfer desk rather than to the place at which we would be met by one of your team. Lucy was concerned that we may have missed the London to JNB flight and contacted us to find out whether there had been a problem to find out.

Overall we had a great holiday and throughout the whole process were confident about the organisation of the holiday. The arrangements went well with no problems but we were confident that if a problem arose your HQ team of the lodge teams would solve it without any fuss.

We have recommended your organisation to friends who are considering a safari. Since this was our third safari with Expert Africa, demonstrates that we are comfortable with the way in which you conduct business and the quality of the holidays."

Arranged By Lucy Copson


Ciela Resort and Spa

Ciela Resort and Spa

"Ciela Resort and Spa review"

1 night Arrived 5 Sep 2024
"We did not experience the facilities at the hotel as on both occasions we had an early morning departure before breakfast. On the first visit, we had a drink at the outside pool but there was a generator shutdown at 21:00 and we did not have a meal in the evening.

On the second visit , there was an office party at the outside pool which was quite noisy although it finished at a reasonable time. As we had eaten well on safari , we only had a drink at the bar.

Staff were friendly , the hotel was clean and comfortable. Not sure I would like to stay at the hotel for many days as it seemed rather isolated. However we did not have time to experience the facilities given the short amount of time that we spent there

That being said it was a suitable place to stay before and after our safaris"
Excellent
Experience Report
Overall Rating:
Excellent

Location
Good
Service
Good
Rooms
Good
Chongwe River Camp

Chongwe River Camp

"Chongwe River Camp review"

4 nights Arrived 6 Sep 2024
"Perfect situation on the river bank. Particularly liked safaris which started or ended with boat trip along the Zambezi.

The lodge was very comfortable and the staff were all very safety conscious. In particular they made a great fuss over Susan and always helped her when walking around the camp. Of all the camps, we felt that the staff in this lodge, were to a greatest extent, genuinely interested in their guests.

The guide was excellent and made a point of trying to see the wildlife that was of most interest to guests. He was also excellent in finding good camera angles to take photographs. We never felt at risk from the animals given the knowledge and capability of the guides.

We had a great time at the camp with no complaints about the wildlife viewings Nevertheless, we both felt that, overall, the wildlife viewing was better in South Luangwa in terms of number of sightings. In terms of food, I felt that the quality of the food at the 2 camps in South Luangwa was better but this is just a personal opinion and I would note that another guest far preferred the food here rather at Kakuli.

Lunch on the banks of the Zambezi a little distance from the lodge was a delightful surprise"
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Good
Facilities
Excellent
Kakuli Bushcamp

Kakuli Bushcamp

"Kakuli Bushcamp review"

3 nights Arrived 10 Sep 2024
"A very comfortable camp with very good food. The staff were very good and always helped Susan. Staff were always concerned for the safety of guests. We particularly like to watch the animals coming down to the waterhole. We greatly appreciated the manager moving us to another room that was nearer to the dining area than had originally been allocated - this was done as we arrived without any input from us.

We had the same guide at this camp and the next camp we visited -he helped make the holiday with his knowledge and, in particular his tracking ability in the early morning before other jeeps had arrived in our area of the park. As he got to know us better and knew what we had seen over a number of days, we were able to sit and watch animals for as long as we liked - there was never a rush to move us on to something else. He was also excellent in finding good camera angles to take photographs"
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Mchenja Bushcamp

Mchenja Bushcamp

"Mchenja Bushcamp review"

3 nights Arrived 13 Sep 2024
"Probably the best room we had on our trip.

A very comfortable lodge with very good food. The staff were very good to us and were all safety conscious.

The game was excellent and comment on our guide were set out in the previous camp."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Ciela Resort and Spa

Ciela Resort and Spa

"Ciela Resort and Spa review"

1 night Arrived 16 Sep 2024
"see comments on earlier stay"
Excellent
Experience Report
Overall Rating:
Excellent

Location
Good
Rooms
Good

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