Travel reviews by Mr & Mrs B from Wraysbury

"Much better than we expected, lovely room.

Could have done with a luggage rack as we had to use the bed and the floor for this.

Excellent dinner and breakfast, both with huge portions."

"Brilliant, especially as we were upgraded to a superior suite with our own waterhole in front of it and our own private pool."

"A lot better than we expected as our room was very spacious, if fairly basic.

It also had a fridge, which it did not say on your website, and also a safe (also not on your website.)

Other info that needs updating is "Wifi in main areas only." - no, we had it in our room."

"Reserved a specific table for dinner to avoid the tour groups and when we got there it had been given to someone else and there was no table at all available. Eventually got sorted but no apologies.

Service generally very erratic and poor.

Food not labelled which it needed to be as it was a buffet main course and you could not tell what was on the hot plates.

Mistake with bill when we checked out as they overcharged us by a hefty amount for wine that was on special offer.

Sundowner walk was excellent."

"Had to move room as shower leaked all over the floor when we turned it on. As a result they put us in an upgraded room.

Issues when ordering the wine as we chose the cheapest bottle and they claimed not to have that, nor the second cheapest, nor third, whether red or white, and it was only after involving the manager (who we had to wait ages to see) that this was resolved and they did find us a bottle from the cellar (which they claimed to have already looked in.

Hotel very popular with groups which meant it was very noisy in the dining room in the evening and at breakfast.

Food took forever to arrive but was excellent when it did, with very generous portions."

"No welcome drink or flannel (which we were given everywhere we stayed except at the Central Lodge and the Cornerstone Guesthouse) despite being asked that it must have been a very long journey (it really was, with very bad roads!). There was also a fridge in the reception area that clearly had drinks in glasses in it but obviously for either the receptionist or other guests, not us.

No info on what there was to do.

No tea or coffee making facilities in the tent (a flask appeared that evening but we did not see it till the morning and had not been told about it) yet they expected us to pay for this in the restaurant. Anywhere else we stayed that did not have this available in the room had it free of charge in the central area. Also no afternoon tea, unlike the other proper safari Lodges.

Location of tents not suitable for those with disabilities as lots of steps to both them and the dining area.

Dinner was lovely, but at breakfast the next morning the lady stood over us like a guard while we ate, so not a very pleasant experience at all.

Nothing to do in the place except relax.

Lovely very friendly cat!"

"Brilliant place: accommodation amazing, friendly efficient staff, food and wine especially good."

"Excellent breakfast.

Room was smaller than other places but had everything we needed."

"Wow, what a fantasic setting to be in, and what a brilliant "room" (tent) with excellent amenities and inside and outside shower.

If less mobile it would be very difficult to get to the tents or dining area.

We did the Desert Elephant afternoon excursion (which was brilliant, as was the sundowner drink it included) and we got back very late in the dark and just in time for dinner as we saw lots of elephants inc a mother and baby."

"Only saved by its location, as you are right in the middle of the Etosha National Park. Worth it because of that, rather than staying outside the park and having to travel in every day once the park gates open, or to leave when they shut. Plus the lit waterhole at night was amazing for the wildlife we saw.

Highly recommend paying extra to stay in a waterhole chalet. We were in number 10 w, directly facing the waterhole, and only had to walk a few metres to be able to look right into it and see the animals. By the way, there was private outdoor space (albeit fenced in so not very homely) as well as a shared outside space at the front, overlooking the waterhole.

You have to eat in the camp as there is nowhere else to go (although you could buy food and snacks and drinks and alcohol at the Camp shop) but the food was served cold and had to be sent back several times before it was hot enough to eat. The food is not "school dinner" type as it was not stodgy, and the portions were big (as everywhere in Namibias) but there was little choice and the staff were not able to describe what it was when it was not clear on the menu.

The service was appallingly bad, really slow, served the food for another table, took an hour to have our order taken on one of our two nights there, they really had no idea what service meant."

"Wonderful place, beautiful setting, very private.

On our second night they laid on a traditional BBQ in a candle-lit boma which was fantastic.

The guide on our morning safari was excellent, as was the safari itself in Etosha National Park where we saw even more wildlife in an area of the Park we had not already visited."

"Another fantastic place - especially as we were upgraded to a room in the villa, though not inside the fenced area so we could not wander around. It was very exclusive, only 4 bedrooms with our own private, not-overlooked terrace facing the water hole, and just one other couple were staying there.

We shared a private chef and swimming pool and private game drive vehicle and driver between us but luckily did not have to sit together for dinner,only at breakfast time and for afternoon tea. The villa also had its own waterhole.

Highly recommend all the activities we did: leopard game drive in the afternoon, visit to AfriCat the next morning, rhino tracking the next afternoon,and another game drive the morning we left. Well worth getting up very early for and breakfast was really an excellent brunch after the morning drives, with juise, tea, coffe and cookies to wake us up before the morning drives."

"Another great place in a fantastic setting.

If you do the rock art walk behind the Lodge by yourself be aware it is not so much a walk as a scramble up the rocks! And that if you want to see the rock art you can actually do so without having to do the scrmable as it is easily accessible if you ask where the walk ends and head there instead along the road.

Problem with the bill when we checked out as they tried to charge us for a guided walk they said one of us had done and the drink they said that person had had as a sundowner. They also charged us for a second bottle of wine we had not ordered."

"The food was once again excellent but unlike the previous time we stayed, when we arrived in Windhoek, the staff really tried to hurry us along and kept trying to bring the next course as soon as we had finished the previous one. They had also wanted us to eat very early (for us) at 6pm or 6:30pm, though we finally persuaded them to make it 7:30pm.

Another couple arrived to eat at 9pm as they had been delayed (and the Lodge knew this) so we could easily have had our dinner a lot later. We got the impression they wanted everything served and eaten as quickly as possible so they could finish up for the evening. The previous time the male owner of the Lodge was there so we ate much later and were not hurried along. The same thing happened at breakfast and the lady serving us kept hovering which we found very off-putting.

We were in a rush to leave so did not have time to put any of this feedback on the form they gave us."