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Traveller reviews

Travel reviews by Mr and Mrs B from NZ

Review Distribution

Excellent
Good
Average
Poor
Terrible

Total number of trips

1

Countries visited

4

Lodges stayed in

8

Excursions taken

1

Unforgettable July 2024 trip

Namibia and 3 other countries between 21 Jun 2024 and 24 Jul 2024

Trip rating: Excellent
"We had the most amazing family holiday - so many unforgettable moments. Maruska was efficient and helpful from the planning stages through to the completion of our journey. She stepped up to help immensely when our bags had been lost between Kilimanjaro and Joburg Airports. She stepped in and got the Wilderness Safari folks to help follow up with the airport and airlines which was a huge relief for us as we were "off grid" for several days following their loss and felt very stressed about what to do next. Overall - we were thrilled with our time in Africa and thank Expert Africa team for helping to plan such a great trip.

Suggestions to help us improve our trips or our service:
Converting NZD to USD to pay for the trip was daunting - felt hugely expensive. Yes, we requested and planned a high end experience and were aware of the costs, but we definitely felt a big hit to the wallet. When you factor in that we were also giving healthy tips (as suggested, and we felt like with the great service we should do at least the "minimum") on top of the high room rate at each camp ... we felt it even more. Next time we might consider a mix of high vs medium range camps to save some money. Again, not to take away from an incredible trip planned together with Maruska ... thanks"

Arranged By Maruska AdyeRowe


City Lodge OR Tambo

City Lodge OR Tambo

"City Lodge OR Tambo review"

1 night Arrived 4 Jul 2024
"Helpful staff."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Facilities
Excellent
Rooms
Excellent
Food
Good
Kulala Desert Lodge

Kulala Desert Lodge

"Kulala Desert Lodge review"

1 night Arrived 5 Jul 2024
"A gorgeous first camp for our family holiday. Lovely dining and lounge areas. Pool beautiful, but a bit cold for a winter swim. Still lovely though. Accommodation was super - tents very comfortable and plenty of room for our gear.

We felt a tad disappointed by the staff around mealtimes. Staff seemed to be a bit confused or reluctant when we ordered drinks and food. Almost like they were in training ... not fully confident with the guests and the menus. All were lovely and helpful, but it just felt like they weren't up to speed on their services."
Good
Experience Report
Overall Rating:
Good

Location
Excellent
Service
Average
Activities
Excellent
Rooms
Excellent
Food
Average
Facilities
Excellent
Wolwedans Plains Camp

Wolwedans Plains Camp

"Wolwedans Plains Camp review"

2 nights Arrived 6 Jul 2024
"We were blown away with our stay at Wolwedans Plains Camp. Rosalie and Vickie were like angels ... so helpful, welcoming, fun, generous, engaging, joyful. They made us feel like family. Our tents were so very spacious, so clean, absolutely gorgeous. The main areas were stunning and comfortable. The views of the mountains and plains, and the oryx drinking only meters away - special. The food was incredible and we still talk about the Malva Pudding dessert! Rosalie was really helpful as a 'go between' in comms with Joburg Airport and the airline who had lost our bags. We felt like she was advocating for us which was a huge relief, and we were overjoyed when we found out our bags had been located in Joburg. Thank you Rosalie!

Johannes, our guide, was knowledgeable and fun and made the best G&Ts at our Sundowners! And he laughed at all our bad jokes ... thank you Johannes!"
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Ballooning in the Namib Desert

Ballooning in the Namib Desert

"Ballooning in the Namib Desert review"

7 Jul 2024 • Morning excursion

An unforgettable morning ballooning in the Namib Desert! So special. Very well organized. Very professionally run and all the Balloonists were knowledgeable and engaging. Delicious breakfast following our trip - set up in the middle of the desert. Thank you. So wonderful!! Highly recommend.
Excellent
Weinberg Hotel

Weinberg Hotel

"Weinberg Hotel review"

1 night Arrived 8 Jul 2024
"Weinberg is a beautiful property. Excellent rooms. Extra roomy. Beautiful bathrooms. Lovely outdoor seating area near the lobby for drinks and nibbles. Helpful staff. A great stay."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Facilities
Excellent
Rooms
Excellent
Food
Excellent
Kwara Camp

Kwara Camp

"Kwara Camp review"

3 nights Arrived 9 Jul 2024
"Everything at Kwara Camp was incredible! All staff were engaging, welcoming, helpful - made us feel like family from the moment we arrived.

Our guide George and tracker Mike were knowledgeable, engaging, and great fun.

Our rooms were exceedingly comfortable - so large and luxurious. Thankful for the fans which kept us cool. The seating area was particularly nice with a big comfy couch and chair, desk and coffee table - very well set up and a nice place to lounge during our afternoons back at camp between drives. Loved the addition of an outdoor shower. Exceptional accommodation overall!

The food was excellent and varied. Staff knowledgeable and engaging. A special memory was lunch in the bush - a great surprise after one of our morning drives.

Highlight was our sunset cruise on the delta. The sun setting over the delta is a site we will never forget. Thankful for the advice to wear our buffs on the way home to protect us from the nighttime insects ... a lifesaver."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
San Camp

San Camp

"San Camp review"

3 nights Arrived 12 Jul 2024
"Breathtaking main area - stunning tents where we had our meals and drinks. Food was excellent. Mealtimes were memorable for the setting and delicious meals. Staff were helpful and engaging. Odie was our guide and he was a joy. Gentle in nature, so very knowledgeable, and patient with our hundreds of questions (some of them stupid questions, admittedly! haha). Thank you Odie!

Our tents were lovely, but one addition would be helpful - a comfy couch or couple of big comfy chairs. Other than the bed, there wasn't really a comfy place to sit. The throne toilets were not my favourite - would have preferred regular toilets. I get that the thrones were in keeping with the theme, but still I would've preferred a normal toilet. Beautiful big bathroom otherwise.

The pool area was amazing. Loved spending our afternoons out near the pool - watching animals cross the salt pans in front of us. The tent provided great shade in the heat of the afternoon. A treat!

The ATV sundown ride was the highlight of our trip. Such a special evening for so many reasons. Unforgettable.

The meerkats ..... unbelievable!!! Our visit with the Bush People ... so informative and interesting. We loved San Camp!"
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Good
Activities
Excellent
Rooms
Good
Food
Excellent
Facilities
Excellent
Ilala Lodge

Ilala Lodge

"Ilala Lodge review"

2 nights Arrived 15 Jul 2024
"Ilala Lodge was fantastic. Very nice rooms. Excellent food - breakfast buffet was fabulous, and dinner was excellent. Highly recommend! Hotel was very near the falls - 5 minute walk. Great shops and restaurants nearby."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Somalisa Camp

Somalisa Camp

"Somalisa Camp review"

3 nights Arrived 17 Jul 2024
"By far, our favourite camp of our entire trip! We were greeted off our plane by the amazing Guide, Mike T. We were treated like family from the moment we met. So many laughs and memorable moments in Mike's company. He was incredibly knowledgeable about the animals, the flora, and history. We will never forget our time with Mike. Carol joined us as a training guide and she was a joy. Animal sightings, particularly our time in the Hide near the watering hole watching elephants drink and interact, were incredible moments we will always remember. Lions by the watering hole at sunrise gave us our best trip photos ... so special.

Uncle Richard greeted us to camp as if we were returning guests and great friends. He and his entire team made us feel welcomed and cherished for our entire stay. Our rooms were generous in size, and very comfortable. This camp provided guests with walkie talkies in case of emergency. This was the only camp that did this and it gave a great sense of security. If possible, all camps should have these ... it was a comfort to have someone "on call" if we needed help for anything. Fireplace lit for us at bedtime was an extra special touch.

The main areas, lounge, pool, decks were wonderful. Backgammon and jenga available in the lounge was a nice touch. Lots of books around to read. Felt very homely. Sitting on the deck watching the elephants and antelope drink from the watering hole and the small "pool" deck side will be a special memory always.

Attention to detail by staff, particularly at mealtimes, was excellent. Noting that one of us didn't like raw onions in our salad and the next day salad arrived minus the onions. Nothing said, but noted by staff and acted on ... great service. Noe seemed to be tuned in to everything we might need! Thank you Noe!

Two special meal memories ... make your own pizza - cooked to order in the wood burner oven. And, best of all, build your own stir fry cooked over the fire. Amazing! Great menu varieties at Somalisa."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent

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