Travel reviews by Mr and Mrs M from London
Review Distribution
Total number of trips
1
Countries visited
1
Lodges stayed in
4
Excursions taken
0
My Sep 2023 trip
Kenya between 2 Sep 2023 and 12 Sep 2023
"An amazing experience.
The service provided by Expert Africa was excellent and Richard Trillo’s knowledge, advice and recommendations were fantastic.
The organisation of the trip was outstanding and we loved the 3 camps that we visited.
For our first safari our experience surpassed our expectations, we loved every minute of it."
The service provided by Expert Africa was excellent and Richard Trillo’s knowledge, advice and recommendations were fantastic.
The organisation of the trip was outstanding and we loved the 3 camps that we visited.
For our first safari our experience surpassed our expectations, we loved every minute of it."
Arranged By Richard Trillo
Four Points Nairobi Airport
"Four Points Nairobi Airport review"
1 night
Arrived
2 Sep 2023
Good
Experience Report
Overall Rating:
Good
Location
Excellent
Service
Good
Rooms
Good
Food
Good
Kicheche Laikipia
"Kicheche Laikipia review"
3 nights
Arrived
3 Sep 2023
"An amazing camp. So friendly and a very personal service.
Nothing was too much effort to ensure that we enjoyed our stay.
The location was WOW !!
Safari guide was so knowledgable and willing to help us see as much as we could, and what we wanted o see.
Lots of little touches to go above and beyond our expectations. Food was wonderful and plentiful.
We loved this camp."
Nothing was too much effort to ensure that we enjoyed our stay.
The location was WOW !!
Safari guide was so knowledgable and willing to help us see as much as we could, and what we wanted o see.
Lots of little touches to go above and beyond our expectations. Food was wonderful and plentiful.
We loved this camp."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Good
Food
Excellent
Facilities
Excellent
Sightings report
Little Governors' Camp
"Little Governors' Camp review"
2 nights
Arrived
6 Sep 2023
"Camp was in a great setting and staff were all friendly. Less personal than Kicheche camp.
Food was good (but not on same level as Kicheche).
The main reason that made this experience not as good -
We were told that we would be met by our guide prior to going out and would be asked what we wanted to see ideally and what we wanted our focus to be. After 3 days at Kicheche, we wanted to focus on the migration at Little Govenors. We were put on a vehicle on our first day with people who were on the first day of their first safari and were happy to see zebras, giraffes, baboons. We felt as though we had wasted a day. We spoke to George the manager, who rectified the situation the following day and we were paired with another couple trying to track down the migration for the day.
The vehicle was also not as well equipped as others eg only 4 blankets for 6 passengers when it was cold."
Food was good (but not on same level as Kicheche).
The main reason that made this experience not as good -
We were told that we would be met by our guide prior to going out and would be asked what we wanted to see ideally and what we wanted our focus to be. After 3 days at Kicheche, we wanted to focus on the migration at Little Govenors. We were put on a vehicle on our first day with people who were on the first day of their first safari and were happy to see zebras, giraffes, baboons. We felt as though we had wasted a day. We spoke to George the manager, who rectified the situation the following day and we were paired with another couple trying to track down the migration for the day.
The vehicle was also not as well equipped as others eg only 4 blankets for 6 passengers when it was cold."
Average
Experience Report
Overall Rating:
Average
Location
Good
Service
Good
Rooms
Good
Food
Good
Feedback response
Governors' Camps responded to this feedback, saying they were very pleased to read these travellers' comments about the Little Governors' Camp setting and staff. However they were very sorry that their first day of wildlife-viewing didn't meet their hopes and expectations. They confirmed that these travellers should indeed have met and been briefed by their driver-guide in advance of going out, and that would have been an ideal opportunity to say what they were keen on seeing and to be paired with other guests accordingly. They also apologised for a slip in normal standards during the busy season by allowing the vehicle to go out on a cold morning with insufficient blankets on the vehicle. They assured us that was not normal practice and asked us to pass on their sincere apologies to these guests.
Sightings report
Kicheche Mara
"Kicheche Mara review"
3 nights
Arrived
8 Sep 2023
"Nice location. Very personal service. Staff were very friendly and so willing to help.
Guide was excellent, very knowledgable and attentive to our safari focus. Also gave lots of advice on photography.
Tent was a lovely size - really spacious and with lots of windows and great views.
Food was wonderful."
Guide was excellent, very knowledgable and attentive to our safari focus. Also gave lots of advice on photography.
Tent was a lovely size - really spacious and with lots of windows and great views.
Food was wonderful."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Rooms
Good
Food
Excellent
Sightings report
Everything in the room that we needed for a late overnight stay.
Excellent that breakfast was available very early, before our next pick up.
Wide choice of food at breakfast."