Travel reviews by Mrs C from Berkshire
Review Distribution
Total number of trips
1
Countries visited
1
Lodges stayed in
8
Excursions taken
0
My Dec 2007 trip
Namibia between 22 Dec 2007 and 5 Jan 2008
"Our trip was a real adventure and Tracy at Expert Africa was superb in making suggestions linking various places of interest together.
The route we took was by far the best way to do it. It was our first experience of Wilderness Safaris and we enjoyed their camps and lodges enormously. As always a lot is down to the staff at the lodges and we would particularly like to single out Patries the manager and Johann our guide at Kulala, Florentia (assistant manager) & Jefta(our guide) at Doro Nawas, Rosi at the Stilz and Arnold our guide at Okinjima - these guys were stars!
A minor point is that on occassion we weren't always sure what we were supposed to pay for and what was inclusive - the terms full board & half board didn't always explain - sometimes water was free, other times we were billed for it for example. However none of our bar bills came to very much and we certainly didn't get the impression we were being charged a lot (apart from at Wolwedans where they tried to charge us ÂŁ30 for a bottle of wine we didn't have! but they're not Wilderness Safaris!) but it's worth mentioning to you.
I'm already thinking about my next trip and Expert Africa will be my first stop. We also found Chris McIntyre's book excellent - we'd have been lost without it. Thank you!"
The route we took was by far the best way to do it. It was our first experience of Wilderness Safaris and we enjoyed their camps and lodges enormously. As always a lot is down to the staff at the lodges and we would particularly like to single out Patries the manager and Johann our guide at Kulala, Florentia (assistant manager) & Jefta(our guide) at Doro Nawas, Rosi at the Stilz and Arnold our guide at Okinjima - these guys were stars!
A minor point is that on occassion we weren't always sure what we were supposed to pay for and what was inclusive - the terms full board & half board didn't always explain - sometimes water was free, other times we were billed for it for example. However none of our bar bills came to very much and we certainly didn't get the impression we were being charged a lot (apart from at Wolwedans where they tried to charge us ÂŁ30 for a bottle of wine we didn't have! but they're not Wilderness Safaris!) but it's worth mentioning to you.
I'm already thinking about my next trip and Expert Africa will be my first stop. We also found Chris McIntyre's book excellent - we'd have been lost without it. Thank you!"
Arranged By Tracy Lederer
Bagatelle Kalahari Game Ranch
"Bagatelle Kalahari Game Ranch review"
1 night
Arrived
22 Dec 2007
Good
Experience Report
Overall Rating:
Good
Location
Excellent
Service
Excellent
Rooms
Average
Food
Excellent
Kulala Wilderness Camp, Namibia (this camp has since closed)
"Kulala is great place to stay"
2 nights
Arrived
23 Dec 2007
"We loved this camp - everybody was so friendly and helpful. Patries (sp?) was a relief manager from Zambia and his professionalism and enthusisam was shared by everybody we met. Our guide, Johann, was also excellent - knowledgeable, enthusiastic about his country and good company.
On reflection the game drive was a little pricey, but we would do it again as it was a good introduction to our surroundings as it was the beginning of our trip. It probably wouldn't have been as good if we'd done it after Damaraland for example.
The staff were very accommodating to our requests - for example one lunch time we didn't really fancy what was on the menu and asked if we could have a sandwhich. They happily made this for us with freshly baked bread.
We would love to return to this camp."
On reflection the game drive was a little pricey, but we would do it again as it was a good introduction to our surroundings as it was the beginning of our trip. It probably wouldn't have been as good if we'd done it after Damaraland for example.
The staff were very accommodating to our requests - for example one lunch time we didn't really fancy what was on the menu and asked if we could have a sandwhich. They happily made this for us with freshly baked bread.
We would love to return to this camp."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Good
Rooms
Excellent
Food
Good
Facilities
Good
Not currently featured by Expert Africa
Wolwedans Desert Lodge
"Christmas at Wolvedans"
2 nights
Arrived
25 Dec 2007
"This camp was a little disappointing for all of us. We arrived on xmas afternoon (after a wonderful xmas send off from Kulala Wilderness camp) and not one person said 'merry xmas' to us unless we said it first! The rooms were certainly not as good as they look in the brochure (although the views are simply stunning) and we found the staff a little indifferent.
We had had an early start the morning of our arrival (up at 4.30am to go to Soussosvlei) and asked what time dinner would be. It was explained to us that dinner wouldn't be served until all guests were present. We asked if perhaps our main courses could be served a little earlier as our children were beginning to tire but when we hadn't had the main course by 10.20pm we gave up waiting and went to bed!
Of the courses we did eat the asparagus soup was inedible - extremely thick and very salty! Our guide either lacked the knowledge or enthusiasm to make our 'game drive' the following morning interesting. Whilst we weren't expecting tons of game we werent expecting to feel bored by the experience either! The sundowner drive was better, as we were taken to Chateau Plains which was simply stunning and the guide did make a wicked G&T.
We requested packed lunches on our day of departure but when we opened them I noticed that the yogurts they had provided were past the sell by date - 2 were dated 'use by 26th Dec' and 2 'use by 7th Dec' - we left the camp on the 27th December!!!! I think this is unacceptable service from any camp let alone one advertising itself as one of the best in Namibia.
I think this camp is in need of an overhaul. Our experience indicated that it perhaps relies on its reputation but didn't deliver the goods or live up to expectations on this occassion."
We had had an early start the morning of our arrival (up at 4.30am to go to Soussosvlei) and asked what time dinner would be. It was explained to us that dinner wouldn't be served until all guests were present. We asked if perhaps our main courses could be served a little earlier as our children were beginning to tire but when we hadn't had the main course by 10.20pm we gave up waiting and went to bed!
Of the courses we did eat the asparagus soup was inedible - extremely thick and very salty! Our guide either lacked the knowledge or enthusiasm to make our 'game drive' the following morning interesting. Whilst we weren't expecting tons of game we werent expecting to feel bored by the experience either! The sundowner drive was better, as we were taken to Chateau Plains which was simply stunning and the guide did make a wicked G&T.
We requested packed lunches on our day of departure but when we opened them I noticed that the yogurts they had provided were past the sell by date - 2 were dated 'use by 26th Dec' and 2 'use by 7th Dec' - we left the camp on the 27th December!!!! I think this is unacceptable service from any camp let alone one advertising itself as one of the best in Namibia.
I think this camp is in need of an overhaul. Our experience indicated that it perhaps relies on its reputation but didn't deliver the goods or live up to expectations on this occassion."
Average
Experience Report
Overall Rating:
Average
Location
Excellent
Service
Average
Activities
Poor
Rooms
Average
Food
Poor
Feedback response
We were very disturbed to read this report. Our traveller’s experiences at the Dune Lodge are usually exceedingly good – and this review reflected a less positive experience.
When we contacted Wolwedans, they immediately extended an unqualified apology to our travellers, and went on tried to explain some of the background to these traveller’s comments. They too rarely receive reviews like this one.
It seems that the lodge was without its two most senior chefs over the Christmas period. Hence the kitchen was being run by junior staff members – affecting the usually very high standards of the food and service. Dinner is normally served at 8.30pm, but other guests had requested an extended sun-downer on the dunes – thus dinner was moved to be later than usual. Clearly this was not acceptable as well as being unusual.
Wolwedans also agreed with these guests that the lodge did need an overhaul, and this is currently underway – to update the chalets, enlarging the bathrooms and bedrooms, and upgrading the fixtures and furnishing.
This upgrade was announced after these travellers visited Wolwedans. Sadly, it’s of little consolation to them, although it’s good news for any subsequent visitors.
As these travellers experience was clearly out of the ordinary for Wolwedans, the owners have kindly given them a partial refund as a gesture of good will.
When we contacted Wolwedans, they immediately extended an unqualified apology to our travellers, and went on tried to explain some of the background to these traveller’s comments. They too rarely receive reviews like this one.
It seems that the lodge was without its two most senior chefs over the Christmas period. Hence the kitchen was being run by junior staff members – affecting the usually very high standards of the food and service. Dinner is normally served at 8.30pm, but other guests had requested an extended sun-downer on the dunes – thus dinner was moved to be later than usual. Clearly this was not acceptable as well as being unusual.
Wolwedans also agreed with these guests that the lodge did need an overhaul, and this is currently underway – to update the chalets, enlarging the bathrooms and bedrooms, and upgrading the fixtures and furnishing.
This upgrade was announced after these travellers visited Wolwedans. Sadly, it’s of little consolation to them, although it’s good news for any subsequent visitors.
As these travellers experience was clearly out of the ordinary for Wolwedans, the owners have kindly given them a partial refund as a gesture of good will.
The Stiltz
"The Stiltz review"
3 nights
Arrived
27 Dec 2007
"great family room, with separate bedroom for the girls.
Rosi on reception was quite simply a star and managed to sort us out reservations at various restaurants, activities etc, and generally offer good advice.
I would highly recommend the 'Living Desert' safari tour searching for the 'little five' with a chap called Chris Nel. He is a knowleable and entertaining conservationist who appears to be taking on the problems of quad biking single-handed! A good morning activity and very informative (we did see all the animals listed too!)"
Rosi on reception was quite simply a star and managed to sort us out reservations at various restaurants, activities etc, and generally offer good advice.
I would highly recommend the 'Living Desert' safari tour searching for the 'little five' with a chap called Chris Nel. He is a knowleable and entertaining conservationist who appears to be taking on the problems of quad biking single-handed! A good morning activity and very informative (we did see all the animals listed too!)"
Excellent
Experience Report
Overall Rating:
Excellent
Location
Good
Service
Excellent
Rooms
Good
Doro Nawas
"Doro Nawas review"
2 nights
Arrived
30 Dec 2007
"We loved this camp - the location, the rooms, the staff - it was all perfect. Florentia, Johann & Jefta were all very helpful and friendly.
Jefta gave us a memorable day with the desert-adapted elephants and Florentia never stopped smiling - my daughters fell in love with her! On New Years Eve Florentia and the other female camp workers gave us an impromptu concert of African music which was a lovely way to celebrate.
n my opinion this camp has the best rooms out of all the ones we stayed at."
Jefta gave us a memorable day with the desert-adapted elephants and Florentia never stopped smiling - my daughters fell in love with her! On New Years Eve Florentia and the other female camp workers gave us an impromptu concert of African music which was a lovely way to celebrate.
n my opinion this camp has the best rooms out of all the ones we stayed at."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Good
Facilities
Excellent
Ongava Tented Camp
"Ongava Tented Camp review"
2 nights
Arrived
1 Jan 2008
"A true wilderness experience. We loved the tents and the way they where situated amongst the trees and so close to the water-hole. We were lucky enough to see two lions come to the waterhole one evening as we sipped our G&T's before dinner. The waterhole was a highlight of the camp and during the day we sat and watched blue wildebeest, kudu, waterbuck, warthog and zebra amble back and forth.
Although sitauted at the Anderson Gate entrance into Etosha the drive into Etosha proper takes well over an hour so is quite tiring to do for a morning drive. We were not offered a night drive at Ongava despite our information stating that they did undertake night drives. Whilst the food at camp was fine, I'm not sure they provided enough of it - when we came back from our Etosha game drive everybody else was already eating and there was only a few scraps left for us!
We mentioned it to the staff but were merely informed that lunch was finished. They did however offer quite nice vegatarian alternatives to the ubiquitous meat main course and the porridge in the morning was very good.
Hein (I think he was the manager) was very good but some of the other staff appeared a little surly. All in all, very enjoyable though."
Although sitauted at the Anderson Gate entrance into Etosha the drive into Etosha proper takes well over an hour so is quite tiring to do for a morning drive. We were not offered a night drive at Ongava despite our information stating that they did undertake night drives. Whilst the food at camp was fine, I'm not sure they provided enough of it - when we came back from our Etosha game drive everybody else was already eating and there was only a few scraps left for us!
We mentioned it to the staff but were merely informed that lunch was finished. They did however offer quite nice vegatarian alternatives to the ubiquitous meat main course and the porridge in the morning was very good.
Hein (I think he was the manager) was very good but some of the other staff appeared a little surly. All in all, very enjoyable though."
Good
Experience Report
Overall Rating:
Good
Location
Excellent
Service
Average
Rooms
Good
Food
Average
Frans Indongo Lodge
"Frans Indongo Lodge review"
1 night
Arrived
3 Jan 2008
"A nice clean and efficient camp which offered a relaxing one night stay between other places.
We didn't do the game drive as we thought it would be a bit 'tame' after Etosha and it was nice sitting watching the waterhole instead.
The lodge is 15mins from a Cape Griffin conservation project which offered a very enjoyable and informative couple of hours (although we were informed that the project is moving to another farm which will mean it will be about an hrs. drive from the lodge - not so convenient)."
We didn't do the game drive as we thought it would be a bit 'tame' after Etosha and it was nice sitting watching the waterhole instead.
The lodge is 15mins from a Cape Griffin conservation project which offered a very enjoyable and informative couple of hours (although we were informed that the project is moving to another farm which will mean it will be about an hrs. drive from the lodge - not so convenient)."
Good
Experience Report
Overall Rating:
Good
Location
Good
Service
Good
Rooms
Good
Food
Excellent
Okonjima Bush Camp
"mixing it with the cats at okonjima"
1 night
Arrived
4 Jan 2008
"Okonjima is an amazing place and well worth including in anybody's itinerary if interested in leopard & cheetah.
Tracking the leopard with our wonderful guide, Arnold, was great fun and getting up close to the cheetahs the following morning equally amazing. It was also nice to see wild dog, even if they were in captivity. The venture is a little bit commercial, but then you could say that about most private reserves and Donna and her team do it better than most.
The night time viewing of honey badger and porcupine also produced a brown hyena sighting - magic.
We'll be back. Top quality service and very good food."
Tracking the leopard with our wonderful guide, Arnold, was great fun and getting up close to the cheetahs the following morning equally amazing. It was also nice to see wild dog, even if they were in captivity. The venture is a little bit commercial, but then you could say that about most private reserves and Donna and her team do it better than most.
The night time viewing of honey badger and porcupine also produced a brown hyena sighting - magic.
We'll be back. Top quality service and very good food."
Excellent
Experience Report
Overall Rating:
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
The sofa bed in our 'family' room was ok for a one night stay but really only suitable for two small children or one 12yr old - my two twelve yr olds found it uncomfortable and I don't think it would be suitable for an adult.
Paul, our guide was a lovely chap from South Africa and made us very welcome at our first stop"