Travel reviews by Mr J from Heathfield

"FROM THE MOMENT WE ARRIVED, WE FELT THAT WE WERE PAUL'S GUESTS, NOT JUST CUSTOMERS.

HE WAS HELPFUL AND INFORMATIVE, GREAT WITH THE KIDS. LEARNT OUR NAMES AND HELPED US TO MAKE THE MOST OF OUR SHORT STAY. HE HELPED OUT WITH CAR PROBLEMS, GROVELLING UNDER THE CAR IN THE SAND JUST AFTER HAVING A SHOWER!

THE QUALITY OF ACCOMODATION WAS SUPERB,THE FOOD WAS FABULOUS AND GENEROUS. WE WANTED TO STAY LONGER!

THE CHEETAH ENCOUNTER WAS A DEFINITE HIGHLIGHT."

"EXCELLENT ACCOMODATION.

BECAUSE THERE HAD BEEN A MIX UP WITH OUR ACCOMODATION ON THE SECOND NIGHT AND EXTRA BEDS HAD TO BE SQUASHED INTO THE ROOMS, TRACY HAD TOLD US THAT THEY WOULD BE BENDING OVER BACKWARDS TO KEEP US HAPPY. tHIS WAS NOT ACTUALLY THE CASE. oN THE SECOND DAY THE WAITRESS ANNOUNCED THAT WE WERE NOW ON ALL INCLUSIVE, WE QUERIED THIS SO SHE CHECKED BUT CONFIRMED THIS SO WE HAD A FEW MORE DRINKS THAN WE WOULD NORMALLY HAVE BOUGHT. wE PRESUMED THAT THIS WAS BECAUSE OF THE BOOKING ERROR.ON CHECKING OUT, WE WERE BILLED FOR THESE AND OUR EXPLANATIONS POO POOED AS THE WAITRESS WAS NOT ON DUTY.

WE REFUSED TO PAY, SO SHE SAID SHE WOULD CHECK OUR STORY AND CHARGE US ON OUR CARD LATER. TO DATE THIS HAS NOT HAPPENED.

ON THE OTHER HAND THEY WERE HELPFUL WITH OUR CAR PROBLEMS. THE STAFF EVENING ENTERTAINMENT WAS A HIGHLIGHT.

WE FELT THAT THE EVENING MEAL PORTIONS WERE UNGENEROUS."

"VERY HELPFUL WITH CAR PROBLEMS, ROB WAS INTERESTING AND A GREAT HOST.

OUR ROOM WAS GORGEOUS AND CAVE-LIKE, BUT THE OTHER WAS "NORMAL" AND THE CHILDREN FELT SHORT-CHANGED!
THE FOOD WAS AMAZING AND VERY GENEROUS.

THE TRIP TO THE SPRINGS WAS A HIGHLIGHT, BUT WE WERE CHARGED FOR 6 ADULTS, WHICH MADE IT MORE EXPENSIVE THAN WE WERE EXPECTING."

"THE HOSTS WERE VERY HELPFUL IN MAKING ARRANGEMENTS FOR THE BOAT TRIP AND SUGGESTING WHERE TO EAT.

FANTASTIC BREAKFAST AND VERY GENEROUS ACCOMODATION. WE COULD PERHAPS HAVE TAKEN UP ONLY TWO FLATS RATHER THAN THREE."

"WE FOUND PALMWAG TO BE THE LEAST FRIENDLY AND HELPFUL OF ALL OF THE PLACES WE STAYED.

tHIS WAS MADE UP FOR BY THE ELEPHANT! hE WAS OUTSIDE OUR TENT WHEN WE WOKE UP LIEING IN THE GRASS. TIM NEARLY WALKED INTO HIM IN THE LONG GRASS!

tHE FOOD WAS GOOD AND THE WAITING STAFF FRIENDLY, BUT THE MANAGEMENT WAS INDIFFERENT. fOR EXAMLE, WE HEARD STORIES ABOUT THE ELEPHANT AT OUR NEXT PLACE THAT WE SHOULD HAVE BEEN TOLD THERE.

wE TRIED A SELF-GUIDED WALK, BUT THE WAY WAS NOT CLEARLY MARKED AND SO WE JUST MADE UP OUR OWN ROUTE!"

"WE WERE TREATED AS GUESTS AT SOMEONE'S HOME. THERE WERE HOME-MADE BISCUITS TO HELP YOURSELF TO AND STAFF TO CHAT TO.

THE SCENERY AND LOCATION WAS WAS BREATH-TAKING, ACCOMODATION PROBABLY ONE OF THE BEST WE HAD. SO MANY SMALL ATTENTIONS TO DETAIL AND PERSONAL TOUCHES IN THE ROOMS THAT MADE OUR STAY SPECIAL.

WE NEED LONGER THERE.

WE WEREN'T SURE ABOUT LEAVING THE CAR AND BEING TRANSPORTED IN THE LODGE VEHICLE TO THE LODGE, BUT OUR CAR WAS WELL LOOKED- AFTER AND WASHED!!

THE STAFF SEEMED GENUINELY TO ENJOY BEING THERE.DOMINIC WAS A GREAT MANAGER."

"VERY WELL ORGANISED, AND RUN WITH MILITARY PRECISION! tHE NEW BUILDINGS WERE WELL DONE.

WE WERE 50 YARDS FROM THE WATER HOLE WHICH MEANT THAT THE KIDS COULD POP THERE BY THEMSELVES.
THERE WAS ALWAYS ANIMALS AT THE WATERHOLE. tHE EVENINGS WERE TOTALLY MAGICAL-SO MANY ANIMALS, ESPECIALLY ELEPHANTS.

WE FELT THAT BBQ TOOLS SHOULD HAE BEEN AVAILABLE, AND ALSO CUTLERY. We were glad to have stocked up in the Outjo supermarket because the shop had very limited stock for self catering."

"Super bungalows and setting.There were more kitchen utensils etc-but alot were missing. Some of the fixtures and fittings were broken.

We would have appreciated knowing that the swimming pool had been shut for 3 months as this was a dissappointment.

Again the shop was poorly stocked for self-catering, but the restaurant food was good."

"Such a beautifu lodge.

The staff couldn't have been more helpful and friendly.

The food was the best of our trip."