Travel reviews by R Family from San Diego

"You can't ask for a better welcoming and feeling good and safe.
Rooms are very clean and nicely decorated including all you need, roomy and comfortable.
Great breakfast and pleasant outdoor area.
Best recommendations and assistance for places to visit or restaurants.
Would go back anytime."

"We had a good experience
Also being close to the water hole was an advantage.
Food is limited and the buffet stile is not always rewarding."

"Well outdoor maintenance
Food not organized well...people standing ...lack of care to renew empty servings.
Our assigned rooms were too far apart
After long conversation at the front desk we got stories they thought we are two families
While we knew the information we gave was of helping us maintain safety and closure to our son.
When we finally got the closer rooms....we found out that the new one...was much better maintained and equipped compared to The assigned ones. By the way this repeated to be true in other places we needed to ask for a room change."

"Adventurous ...the uniqueness helps to cover the little inconveniences.
Now that the west part is open to public...not necessary unless you want the experience.
Very special design and atmosphere."

"A bit too far from attractions.
An oasis ...beautiful , charming and intellectual
Nice activities and friendly atmosphere.
Great nature guide and fabulous dinners.
Individual attention and special care.
It was a wonder that with all that this place has to offer
Our shower wasn't working well and we woke up both nights because of sewer smell."

"Our designated room was really crowded and small
Sam gave us an extra room for the first night and moved us to the family penthouse for the second.
He went out of his way to help, assist and advise.
Even encouraged us to take sandwiched for the way the day we left.
We also enjoyed the dinners and special wines."

"We got a very enthusiastic welcome but when we saw the rooms it was downhill compared to others.
Food wasn't prepared well either...low quality.
In the morning we expected a breakfast to go
Instead we got a new pack bag with thermoses ...which no one explained why
We took the sandwiches and left it on the table as there was no one official to talk to.
Coffee and tea were suppose to be available ....but not!
Accommodation and facilities needs to be updated."

"If not for my husband calling your office we had to repay for accommodation
After expert Africa got involved we got rooms closer to each other and my son even got a tent with more open space for restrooms.
It was freezing at night...but we had enough blankets.
It is almost like living outdoors.
In warmer season...probably nicer experience.
It was funny that from all other better facilities this one had an outdoor entertainment TV set."

"Clean comfortable rooms. Beautiful view.
Breakfast like home.
Detailed decorations and great welcoming owners.
They took great care of us and have been very helpful.
Strange neighborhood... Dogs barking every night.
No shampoo or body soap only hand soap available."

"We may have gotten their worst room
It was one of the last end...even got lost to find it after dinner
Room was small, heating didn't work ...it was damp and smelly and caused two of us to wake up with runny nose.
We were told there is no other room available.
I had to hang one blanket over the window ...for my son who slept under it...not to get more sick.
Especially at dinner but also at breakfast the team was checking our plates and how much food we took...made it very unpleasant.
The place is run for profit...not enjoyable...and they really don't offer much.

Not recommended...could have been great as the area is beautiful."

"Again some misunderstanding with the rooms.
The ones kept for us were too far apart.
We ended having one room only and they compensated us by not charging for the morning game ride.

The place is magnificent ...very nice architecture. Wonderful view. The best sunset.
Feels like you are living the safari dream.
Very pleasant team and a great place to wrap it up for the end of our great adventure."

"It was nice to end up were we started
Again it's a great place for a home away from home."