Travel reviews by Mr & Mrs D from Toronto
Review Distribution
Total number of trips
2
Countries visited
3
Lodges stayed in
15
Excursions taken
2
Great holiday overall
Zambia and 1 other country between 24 Jun 2013 and 9 Jul 2013
All transfers and reservations organized by Expert Africa went smoothly without any delays or issues. Thank you Maruska for arranging the logistacs of that trip!"
Arranged By Maruska AdyeRowe
Flatdogs Camp
"Great budget-friendly option"
Tafika
"One of a kind experience"
Running a safari camp sounds very romantic but once you meet the people who are living that "romantic" life, it becomes an eye-opening event where the reality takes away some of the charm but you come to respect the amount of dedication, courage and love required to do what Carol and John are doing. I understand that Tafika is much more than a safari operation in the eyes of the local community. We only had two drives with Tafika (given that we spent two other nights at Chikoko). The drives were good (excellent lion sightings one night - we were able to see the pride starting their hunt) but again, what I remember most is how we could talk to the guides who knew not only the animals & birds but also the realities of daily life of a very deprived and poor area of Zambia.
I wish we'd spent more time at Tafika with John & Carol's family and their team. I made it sound all too serious but it was great fun all along & we felt easy and relaxed during our stay. Alexei particularly liked the micro light flight with John (just mentioning it because he's not too fond of heights). I did fly too & it felt unexpectedly natural. I think that staying at Tafika would be an invaluable experience for those guests who are looking not just to find a "happy place" to unwind and spend their holidays but for those who are willing to see a more down to earth authentic side of living in a challenging country such as Zambia while running a safari operation.
Every guide and every team member we met at Tafika impressed us."
Chikoko Tree Camp
"A place to live in the moment & relax"
The remaining two days at Chikoko were spent with Brent Harris. We enjoyed his guiding style, very relaxed and easy going yet informative. On our last morning walk it was just Alexei & I so we mentioned to Brent we'd like to slow down the pace of walk and try to get closer to animals as long as it was safe. It was exactly what we did and we appreciate Brent's flexibility in helping us do so. Those few hours we spent walking in the bush without rushing, posing to see the wildlife is one of the best moments of the entire trip.
The two days we spent at Chikoko allowed us to forget about the rest of the world living in the moment. The set up of the camp contributed to it, of course. It feels even more relaxed and isolated than Tafika but you really have all the "creature comforts". With basic open fire kitchen, the food was always ready and the bread they bake is fantastic! The staff who looked after our needs are very efficient. I would certainly return back to Chikoko and I'd recommend this camp particularly for those who look for more of an active safari style."
Tafika
"One of a kind experience"
Avani Victoria Falls
"Good choice to stay overnight"
Kwara Camp
"Not the optimal"
Secondly, both my husband and I found that quantity of food was a little scarce, particularly at lunch time. A few times we would have to limit our portions seeing that if we took the food in quantities we wanted, there would be very little left for others (i.e. taking the last sausage on the grill without knowing if they have extra). As a side note, my appetite is not gargantuan but rather moderate. Breakfast options were rather limited too.
The most disappointing experience were the activities. We were hoping that we could have at least a couple boat rides (the reason we went to Okavango was that we wanted to see the area being on the water). Well, as it turned out, we could not choose the activities: we were told what we would be doing each day. We only had one boat ride & by the time we go back all five of us (including three fellow tourists from UK) were rather glad it was over. The guide (Hobbs) was assigned to take us for a boat tour but we understand he normally works at Little Kwara so I guess he didn't really care. He showed up late. There was another guide (Wilson) who was driving the boat and he was obviously on a learning curve which is totally ok as long as you don't practice with tourists on board. We crashed into a dead tree one our way back. Luckily, nobody was injured but I had to assume "brace position" as airlines call it which saved me from scratches and bruises. We laugh at it now in hindsight but strictly speaking, it shows lack of operational skills on management's side, it's not just the guide's fault.
We had one short mokoro trip on the morning before we departed - better than nothing... The morning safaris were good. There was one guide, Master, whom we only had for one day, and he did great job tracking cheetahs on our first morning at Kwara. Then he had a death in the family and we were reassigned to another guide, George. He was good too but something tells us our experience with Master would've been better.
The night drives were totally useless. As soon as the sun would go down and it would get dark, both the guide and the spotter would head back to camp without any serious attempts to make it a memorable experience for their guests. I understand that wild life is called wild for a reason & not one guide will guarantee anything... However, it seemed our guides were slacking off during night drives but again, we picked up on it only because we had good night drives in Zambia before (good not only in terms of what we saw at night but mostly in terms of effort which went into finding the creatures of the night). Other guests at Kwara would probably be ok with night drives there thinking that it's normal not to see any nocturnal creatures except the usual game which you see during the daylight (i.e. Impalas, zebras, hippos, elephants etc)."
The general managers of Kwando Safaris visited their camps, including Kwara Camp, soon afterward receiving this feedback to work through things with the teams and to do any training/updating where it would be useful. One of the things they planned to work on is their communication, both amongst the team and with the guests. For example, the camp managers at Kwara explained that for meals they cook two of each dish, but only bring out one to the table at a time. Therefore there would be enough food for all guests to have their fill, but currently the guests are not being made aware of that and so they may be holding back on their servings.
Another point raised that both the camp and Expert Africa have learnt from is that if the camp is fully booked, flexibility over the daily choice of activities may not be possible as there might not be enough guides/vehicles available. However, Kwando Safaris assures us that if the management team are aware of the guests interests either before they travel, or once they arrive into camp, then they will be able to ensure that the guests are able to do each activity that interests them at least once during their stay.
The camp agreed that on one occasion they unfortunately had to put 7 passengers on a vehicle this was due to them being a guide short because Master had to return to Maun unexpectedly. This is not their usual practice, and they do try to keep to a maximum of 6 passengers per vehicle wherever possible. The Kwando Safaris team will also be working on their night drive and boating experiences.
Planet Baobab (Not currently featured by Expert Africa)
"Good stop to experience salt pans"
Not currently featured by Expert Africa
My Sep 2012 trip
Namibia between 21 Sep 2012 and 7 Oct 2012
Namibia is very safe & comfortable country for those who want to travel independetly without a guide. You can easily travel with kids too!
Suggestions to help us improve our trips or our service:
When we want to visit Africa again, I will certainly return to plan our trip with Expert Africa team. Saskia was great: very helpful & provided practical useful comments while helping us to plan our trip. Thank you Saskia!"
Villa Violet
"Villa Violet review"
We walked to restaurants for dinner twice & had no issues. The owners of the place will help you find the nearby places such as gas stations, shopping malls etc. Heidi helped us make a dinner reservation when we arrived which was a nice touch & allowed us to relax after long flights."
Hoodia Desert Lodge
"Hoodia Desert Lodge review"
Great base to explore Sossusvlei."
Central Guest House, Namibia (this camp has since closed)
"Central Guest House review"
Anya & other staff members were very helpful & answered all questions. They helped us book dinners couple of times on Saturday calling around.
Great breakfast which they will serve quite early for you if you tell them the night before.
Whilst here, we arranged for a day-trip for these travellers to Sandwich Harbour. They commented:
Excellent.
The tour to experience Sandwich Harbour was an EXCELLENT EXPERIENCE! This place is beautiful & Turnstone goes out of their way to make this a memorable visit. One thing to keep in mind is that you have to get up early in the morning to be able to get into Sandwich Harbour before high tide cuts out access... Sea level changes & Turnstone called us the night before saying they will pick us up at 6:30am rather than 8am next morning. But then again, the best time of day in Namibia IS early morning & late evening so you get used to getting up early.
We also organised a kayaking excursion from Pelican Point. They wrote about this:
Excellent.
It was fun! Who'd think that fur seals, so passive ashore, would be so playful in the water. We did couple hours of light kayaking not leaving the Pelican Point lagoon due to expected high wind. This was an easy exercise & it was very nice to be in the water for a change. Jean is great too."
Not currently featured by Expert Africa
Coast and Sandwich Harbour
"Sandwich Harbour tour with Turnstone GREAT"
27 Sep 2012 • All-day excursion
Kayaking with seals
"Lot's of fun kayaking with fur seals."
28 Sep 2012 • Morning excursion
Doro Nawas
"Doro Nawas is very good"
You can pull out your bed & sleep on the terrace under the stars. No bugs or flies ever bothered us so we had a great night of sleep.
The next morning the staff had a "surprise breakfast" for those who wanted to get up at 6:30am. They drove us to the nearest mountain 10 min away from the lodge & when we arrived nicely set breakfast was waiting. It was the "sunupper" experience ;-) Opposite of "sundowner I guess..."
Palmwag Lodge
"Palmwag Lodge at par with lower expectations"
The tents are worn out of course, & there are few things that need fixing. Service was all right. Not outstanding but not outrageously bad either.
Whilst here, we organised a full day excursion to see a Ovahimba community. They commented:
Good - Himba tour very interesting & worthwhile.
It just so happened that there were only two of us on that tour - my husband and I. The driver was great. We picked up our guide who translated from Otjihimba language into English. The overall experience was very interesting and unusual.
However, we had instances where we'd ask a question & the answer he translated for us seemed incorrect. For example, we asked whether their dresses and headpieces reflect their social or marital status & the answer we got was a simple no! It's hard to say whether the guide translated our question incorrectly or he simply did not want to go into great detailed talk with villagers... However, a knowledgeable guide should know these things and he should've given us a more detailed answer given he knows the lifestyle/customs/traditions etc.
We were really curios to find out more about people we met but somehow the guide wasn't really that helpful... Don't let our comments stop you from going on that tour, it will be very unique experience regardless of how knowledgeable your guide is."
Okaukuejo Camp
"Okaukuejo Camp: fascinating"
Of course, the main reason to stay there is to be close to the waterhole. One night we saw a great night show starring six black rhinos, several lions and elephants, giraffes & lots of smaller animals interacting by the waterhole. You won't see that kind of action during the day.
It was fascinating."
Mushara Bush Camp
"Mushara Bush Camp was very nice & relaxing"
Be prepared for late dinners though: the official dinner time is 7:30pm but they start servicing food closer to 8pm. Once every few nights they do a BBQ outside under the stars which is also nice. The staff will sign for you & they are quite good."
Villa Violet
Last but not least, we had great safari experiences with Malama (our guide for three days). When I say "great" I do not mean that we had some exceptional sightings (though we saw quite a lot being particularly lucky with leopard sightings). With Malama and his assistants I am referring to their desire to show us as much as possible even if it required driving us further afield. Malama was really giving it his best and we could tell his affection for the place he was at. They were also trying hard during night drives.
We mentioned that we wanted to see bush babies and on our last night with him we must have driven for an hour looking specifically for them. No bush babies (perfectly fine with us: it's not a zoo, after all). However, Malama and the spotter showed us what real "tracking" is about when they found a leopard who was hunting high up on a tree. What impressed us were the combination of good tracking skills and dedication to do a good job.
It's worth mentioning that we liked the atmosphere at Flatdogs partly because the camp was not even half-full. They only had eight or ten guests including us. If the camp was full, it may have been different: busy, noisy etc. As we experienced it, Flatdogs is highly recommended. We'd stay there again. However, this area of SLNP is certainly busier than further North"